Senior Operations Supervisor- Inventory Warehouse (Supply Chain/Logistics) 1st Shift

Penske Logistics LLC; Groveport (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Penske Logistics LLC in Groveport, OH is seeking an operations leader to supervise hourly staff and drive effective daily execution of deliveries, loading, cross-docking, and customer service. You will oversee scheduling, coaching, and performance management to meet cost objectives.

The role includes participation in hiring, weekly stand-ups, and ensuring compliance with safety and financial policies while advancing continuous improvement and customer experience across the site.

Responsibilities

• Communicate performance standards and interview hourly associates for hire.
• Monitor attendance and productivity; provide counseling or recognition.
• Coach, train, and mentor associates throughout the week.
• Administer performance reviews and drive professional development.
• Lead stand-up meetings and provide feedback to improve service.
• Create metrics for tickets and outcomes; drive daily availability improvements.
• Plan daily work and address bottlenecks to maintain progress.
• Supervise dispatch, warehouse ops, and documentation to boost productivity.
• Ensure compliance with financial policies and minimize overtime.
• Guide safety alignment with location strategy and training.
• Support continuous improvement and growth in customer experience.
• Plan fleet/warehouse use and ensure safe equipment operation.

Job description

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.

Shift

The hours are Monday- Thursday 8:00 am - 4:30 pm. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around the peak season, holiday, short staffed, and business needs.

Major Responsibilities:

People:

• -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
• -Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
• -Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
• -Provide regular coaching and mentoring, training, and participation for associates throughout the week.
• -Administer performance review and appraisal system for associates and drive professional development to improve efficiency.
• -Conduct regular stand-up meetings, coaching, and role specific feedback to improve progress and quality of service.
• -Create metrics for tickets and outcomes, evaluate analysis, and prepare decisions to improve daily availability.
• -Motivate associates and promote retention throughout workforce shift cycle.
• -Locally address concerns, productivity interruptions and road block issues.
• -Enable consistent visible feedback and outcomes, including 360-360 engagement and K2 data.
• -Adopt continuous improvement competences to identify improvement opportunities.

Other projects and tasks as assigned by supervisor

Operations:

• -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
• -Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
• -Complete all necessary records and reports in a timely and accurate fashion.
• -Delegate to supervise functions with daily performance, accountability, and recruiting. Provide clear career development and coaching structure.
• -Execute standard operational policies and procedures to maintain consistent adherence to best practices throughout facility.

Finance:

• -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety:

• -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience:

• -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets:

• -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Physical Requirements:

• -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 5415 Centerpoint Pkwy

Primary Location: US-OH-Groveport

Employer: Penske Logistics LLC

Req ID: 2612692