Senior Operations Quality Engineer

Neptune Medical; Burlingame (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Equity

401(k) with matching

Health benefits

Job summary

Neptune Medical is a Burlingame, CA-based medical device startup hiring a Sr. Operations Quality Engineer to support volume production, new product introductions, and continuous improvements for assembly processes.

You will collaborate with production, quality control, and cross-functional teams to improve efficiency, reduce costs, and ensure GMP/GDP and FDA QMSR compliance. The role blends leadership with hands-on quality engineering, mentoring staff, and driving data-driven decisions using

Qualifications

• Bachelor's degree in Manufacturing, Biomedical or Mechanical Engineering; Master’s preferred.
• 5–7 years of professional engineering experience in medical devices.
• Strong knowledge of GMP, GDP, ISO 13485 and related regulations.
• Proficiency with statistical software for design and process optimization.

Responsibilities

• Lead quality improvements, cost reduction, and production scaling initiatives.
• Author and maintain inspection docs, QIPs, WIs and test methods.
• Provide technical quality support to production, including sterilization validation.
• Lead NCR/CAPA, root-cause analysis, and cross-functional collaboration.

Skills

Leadership

Analytical thinking

Communication

Problem solving

Cross-functional collaboration

Statistical analysis

Education

Bachelor's degree in Manufacturing Engineering

Master's degree preferred

Tools

Minitab

JMP

EDMS

ERP systems

Job description

Neptune Medical is an innovative, venture capital funded medical device startup headquartered in Burlingame, CA. We have already commercialized novel medical devices using our technology. Now the team at Neptune is building something truly unique: a fully flexible medical robot that enables doctors to reach deep into human anatomy. Our robot will disrupt flexible endoscopy and set a new standard in outcomes for decades to come.

Sr. Operations Quality Engineer

The Senior Operations Quality Engineer is responsible for supporting volume production, product introductions, and continuous improvements for assembly processes to achieve company initiatives for commercial success, value creation, and operational excellence. The role involves working closely with production, quality control, and cross-functional teams to improve operational efficiency, reduce production costs and ensure product quality standards are met.

The ideal candidate would demonstrate the ability to meet and exceed the below requirements, would show a high level of individual responsibility as well as leadership for the team, and would act with passion and intensity in a fast-paced and collaborative medical device start-up.

Roles and Responsibilities:

Process Design & Improvement

• Identify opportunities for, lead, and implement innovative solutions for quality improvements, cost reduction, scaling production, and production efficiency that reduce risk and optimize production performance.
• Author and maintain inspection documentation, including protocols, reports, Quality Inspection Procedures (QIPs), work instructions (WIs), test methods (TMs) and, if required component/product drawings.
• Review manufacturing documentation, including protocols, reports, manufacturing process instructions (MPIs), lot history records (LHRs), work instructions (WIs), test methods (TMs) and, if required component/product drawings.
• Support and provide expertise regarding validation (IQ/OQ/PQ) activities and similar qualifications and generate detailed technical reports.

Production Support

• Provide technical quality support to the production floor and incoming/in-process quality control areas to address any issues.
• Responsible for sterilization related processes including validation, record verification, etc.
• Leverage statistical methods and software to support data-driven decisions, including for part acceptance and product release.
• Facilitate data collection for key performance indicators (KPIs) to assess project success and address any issues.
• Root cause analysis to investigate yield loss and nonconformances.
• Lead NCR and CAPA efforts.
• Participate in supplier selection and qualification, process transfer to contract manufacturing facilities, and facility moves, as applicable.

Quality Control & Safety

• Ensure all manufacturing and inspection processes meet or exceed quality standards.
• Work closely with the quality control and manufacturing teams to resolve issues related to defects or non-conformance.
• Emphasize quality and utilize a risk-driven approach to ensure compliance to risk management policies and practices
• Ensure Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
• Support company goals and objectives, policies and procedures that comply with FDA Quality Management System Regulations (QMSR), ISO 13485, and any other applicable domestic regulations.

Leadership & Collaboration

• Ensure collaboration across departments to meet production goals and quality objectives.
• Provide guidance and mentorship to team members as needed.
• Actively work to promote team building and morale within the department.

Required Qualifications:

• Bachelor’s degree in Manufacturing Engineering, Biomedical Engineering, Mechanical Engineering, or a related field (Master’s degree preferred).
• 5-7 years minimum professional Engineering experience in the medical device industry. 3+ years of experience in manufacturing or operations preferred.
• Proficiency in international or regional standards related to medical device manufacturing.
• Strong knowledge of inspection methods and manufacturing processes, including assembly and testing.
• Proficiency in statistical software (e.g., Minitab, JMP) for product design and process optimization.
• Familiarity with EDMS, ERP systems, and manufacturing software.
• Strong leadership, mentoring, and communication skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong problem-solving skills and analytical thinking.
• Proven experience in cross-functional team collaboration
• Knowledge of relevant industry regulations, quality standards, and safety protocols.

Neptune Medical is located in Burlingame, CA, near the Millbrae Caltrain and BART Station

Our job titles may span more than one career level. The starting base salary for this role is between $150,000 and $190,000 depending on experience. The actual base pay is dependent upon many factors, such as: education, training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, benefits, and 401(K) with matching.

Neptune Medical provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.