Senior Operations Officer (Public Admin)

City of Baltimore; Baltimore (MD); On-site; USD 98,000 - 157,000; Full time

Job summary

City of Baltimore is seeking an Operations Officer to oversee a division, supervise staff, and drive operational effectiveness. This role emphasizes analytics, budgeting, policy application, and cross‑unit coordination in a complex city environment.

The position requires a bachelor’s degree and 10 years of progressive experience, including four years in a supervisory capacity. A Maryland driver’s license is needed, and a background check will be conducted.

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Management, or related field from an accredited college or university.
• Ten years of progressively-increasing responsibilities including four years of supervisory experience.
• Valid Maryland Class C Noncommercial driver's license or equivalent and eligible to obtain a Baltimore City driver’s permit.

Responsibilities

• Supervise and/or manage staff and projects within an organizational unit.
• Engage in analytics, budgeting, and policy development to support operations.
• Coordinate activities across divisions and communicate with city officials and stakeholders.

Skills

Public administration

Budgeting

Management

Analytics

Reporting

Policy interpretation

Communication

Team leadership

Problem solving

Education

Bachelor's degree in Business Administration, Public Administration, Management, or related field

Job description

City of Baltimore is seeking an Operations Officer to oversee a division, supervise staff, and drive operational effectiveness. This role emphasizes analytics, budgeting, policy application, and cross‑unit coordination in a complex city environment.

The position requires a bachelor’s degree and 10 years of progressive experience, including four years in a supervisory capacity. A Maryland driver’s license is needed, and a background check will be conducted.