Senior Operations Manager

GEODIS; Stoughton (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid leave

Telemedical access

Financial wellness programs

Employee discounts

Job summary

GEODIS is seeking a Senior Manager of Operations- Final Mile to lead cross-dock coordination and manage budgets, P&L, and labor costs for local and regional home delivery networks. You will work to reduce damages, improve delivery windows, and cut return costs while guiding a team including a Team Assistant Manager of Operations and a Terminal Manager.

In this role, you will engage with customers and industry partners to promote expanded services, plan efficient use of materials and staff, and

Qualifications

• Minimum 3 years of related experience and/or training; or an equivalent combination of education
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Responsibilities

• Coordinates distribution and warehousing in a cross-dock operation
• Build and manage the annual operational budget, P&L, and labor costs
• Lead daily operations for local and regional big and bulky home delivery networks
• Reduce damage rates, missed delivery windows, and return product costs
• Resolve high-escalation customer complaints regarding damaged property or late arrivals
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Develops plans for efficient use of materials, equipment, and employees
• Participates in marketing and sales efforts, ensuring assigned facilities have the resources necessary to meet company goals and objectives, as well as P&L responsibilities
• Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager
• Responsible for Recruitment and retention of contract carriers

Skills

Budgeting

P&L management

Leadership

Cross-functional coordination

Job description

Senior Manager of Operations- Final Mile

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Coordinates distribution and warehousing in a cross-dock operation
• Build and manage the annual operational budget, P&L, and labor costs.
• Lead daily operations for local and regional big and bulky home delivery networks.
• Reduce damage rates, missed delivery windows, and return product costs.
• Resolve high-escalation customer complaints regarding damaged property or late arrivals.
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Develops plans for efficient use of materials, equipment, and employees
• Participates in marketing and sales efforts, ensuring assigned facilities have the resources necessary to meet company goals and objectives, as well as P&L responsibilities
• Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager
• Responsible for Recruitment and retention of contract carriers

What you need:

• Minimum 3 years of related experience and/or training; or an equivalent combination of education
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!