Senior Operations Analyst, Order Management

Regeneron Pharmaceuticals, Inc (USA); City of Rensselaer (NY); On-site; USD 79,000 - 129,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

Pension benefits

401(k) match

Health and wellness programs

Fitness centers

Insurance benefits

Paid time off

Family support benefits

Job summary

Regeneron Pharmaceuticals, Inc (USA) in Troy, NY is seeking a Senior Supply Operations Analyst to join the IOPS Supply Chain team. You will manage receipt and fulfillment of clinical and commercial orders, oversee batch disposition, and coordinate with cross-functional partners to ensure on-time delivery of medicines.

This on-site role requires 5+ years in supply chain, strong Excel/Oracle/PowerPoint skills, and a collaborative mindset to optimize toll manufacturing and internal processes across

Qualifications

• Bachelor’s degree in Business, Supply Chain Management, or a Science discipline.
• 5+ years of Supply Chain Management experience.
• Pharmaceutical/biotech experience a plus; Master’s degree a plus.
• Proficiency in MS Office, Excel, Oracle, PowerPoint, and Access.
• Lean/Continuous Improvement knowledge and APICS certification a plus.

Responsibilities

• Facilitate batch disposition and tolling relationships with external partners.
• Coordinate cross-functional to track and deliver orders.
• Manage PO and order ticket acknowledgment and acceptance within timelines.
• Monitor milestones, identify risks, and coordinate mitigation plans.
• Communicate order status to internal functions and customers; escalate when needed.
• Align cross-site between Rensselaer and Raheen; drive gap analyses and actions.
• Prepare and share BI reports on order status from receipt to implementation.

Skills

Supply chain expertise

Cross-functional collaboration

MS Office proficiency

Education

Bachelor’s degree in Business/SC/Science

Master’s degree a plus

Tools

Excel

Oracle

PowerPoint

Access Database

Job description

Build our future together: At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Senior Supply Operations Analyst to join our IOPS Supply Chain team, managing the receipt and fulfillment of Clinical and Commercial product orders while ensuring timely patient access to our medicines. In this role, you will facilitate batch disposition, manage tolling relationships with external partners, and coordinate cross-functionally to track and deliver orders — while collaborating with Supply Chain, Manufacturing, Quality, Finance, and CMO teams. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

Location: Troy, New York Work model: Monday - Friday 8am - 4:30pm onsite

Facilitate the site batch disposition process, participate in functional batch disposition meetings, and drive batch-impacting events toward closure to ensure timely disposition of internal and external batches.

Act as the key point of contact for tolling relationships with external partners, implementing Regeneron’s toll manufacturing processes and maintaining business relationships to ensure efficient product delivery against required schedules.

Manage PO and order ticket acknowledgment and acceptance processes within agreed timelines; monitor key milestones, identify risks, and coordinate cross-functional mitigation plans to maintain timelines and minimize delays.

Work closely with cross-functional teams including Supply Chain, DP Manufacturing, CMC-PM, Pack and Label, Finance, Tax, Quality, and Warehouse and Logistics to track and execute incoming customer orders.

Establish and manage key business intelligence reports to accurately communicate order status from receipt through implementation; facilitate meetings with customers and stakeholders to review pipeline status.

Enable continuous cross-site alignment between Rensselaer and Raheen, conducting gap analyses and driving actions to remove identified misalignments.

Ensure effective, accurate, and timely communication of order status, constraints, and mitigation plans to internal functional areas; report risks and follow proper escalation paths as necessary.

This role requires: Bachelor’s degree in Business, Supply Chain Management, or a Science discipline and 5+ years of Supply Chain Management experience; level determined based on qualifications. Pharmaceutical or biotechnology experience a plus; Master’s degree a plus. Proficiency in MS Office, Excel, Oracle, PowerPoint, and Access Database; Lean/Continuous Improvement knowledge and APICS certification a plus.

We are committed to building a workplace with an inclusive culture.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law.

Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role:

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits

For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually) $78,700.00 - $128,700.00

Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for over 30 years by physician-scientists, our unique ability to repeatedly and consistently translate science into medicine has led to nine FDA-approved treatments and numerous product candidates in development, almost all of which were homegrown in our laboratories.

Our medicines and pipeline are designed to help patients with eye diseases, allergic and inflammatory diseases, cancer, cardiovascular and metabolic diseases, neurology, infectious diseases and rare diseases.

Regeneron is also proud of award winning culture of innovation, being recognized as a Great Place to Work in 2021, Fast Company’s Best Workplace for Innovators in 2020, and Forbes JUST companies in 2020, among others.