Senior Onboarding Coordinator

ENFRA; Metairie (LA); Presencial; USD 55.000 - 70.000; Jornada completa

Descripción de la vacante

ENFRA is seeking a Senior Onboarding Coordinator to drive the execution and continuous improvement of our onboarding program. You will coordinate cross-functional efforts, manage program logistics, and mentor other coordinators to ensure a compliant, engaging experience for new hires across locations.

You will partner with HR leadership to identify training needs, track onboarding metrics, and support temporary staffing while maintaining accurate documentation and adherence to policies.

Formación

• 4-6 years of onboarding, HR operations, talent lifecycle coordination, or workforce administration.
• Strong knowledge of onboarding compliance requirements.
• Experience with onboarding platforms.
• Ability to use talent analytics to inform strategy.
• Excellent written and verbal communication skills.

Responsabilidades

• Program Execution & Oversight across departments and locations.
• Coordinate onboarding activities from offer acceptance through new hire orientation.
• Maintain onboarding calendars, materials, and communication templates.
• Train and onboard new Onboarding Coordinators on processes, systems, compliance requirements, and service standards.
• Provide ongoing mentorship and support to team members for high-quality onboarding execution.
• Partner with HR leadership to identify training needs and process improvements.
• Coordinate and track temporary third-party staffing to ensure compliance and alignment.
• Serve as liaison between Talent Acquisition, HR, Hiring Managers, IT, Payroll and other teams to ensure onboarding readiness.

Conocimientos

Onboarding management

HR operations

Talent lifecycle coordination

Workforce administration

Compliance knowledge

Cross-functional collaboration

Herramientas

Onboarding platforms

Descripción del empleo

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Overview

The Senior Onboarding Coordinator is responsible for the execution and continuous improvement of the company’s onboarding program. This role ensures a consistent, compliant, and engaging onboarding experience by coordinating cross-functional efforts, managing program logistics, and identifying opportunities to enhance efficiency and new hire integration. In addition to managing complex onboarding cycles, this role serves as a subject matter resource and provides training and mentorship to other Onboarding Coordinators to promote consistency, quality, and best practices across the team. The position also supports coordination and tracking of temporary third-party staffing to ensure compliance and operational alignment.

Responsibilities

• Program Execution & Oversight
• Day-to-day execution of the company’s onboarding program across departments and locations.
• Coordinate onboarding activities from offer acceptance through new hire orientation.
• Ensure a consistent onboarding experience aligned with company values, policies, and culture.
• Maintain onboarding calendars, materials, and communication templates to ensure accuracy and efficiency.
• Training & Mentorship
• Train and onboard new Onboarding Coordinators on processes, systems, compliance requirements, and service standards.
• Provide ongoing mentorship, guidance, and support to team members to ensure high-quality and consistent onboarding execution.
• Serve as a resource for complex onboarding scenarios and escalations.
• Partner with HR leadership to identify training needs and process improvement opportunities.
• Temporary Staffing Coordination
• Support the coordination and tracking of temporary third-party staffing engagements.
• Partner with hiring managers and staffing vendors to ensure timely onboarding, documentation completion, and system access for contingent workers.
• Maintain accurate records related to temporary workforce onboarding and assignment status.
• Assist in ensuring compliance with internal policies and external regulatory requirements related to contingent labor.
• Cross-Functional Coordination
• Serve as the primary liaison between Talent Acquisition, HR, Hiring Managers, IT, Payroll, and other internal teams to ensure onboarding readiness.
• Ensure equipment, system access, workspace setup, and required documentation are completed prior to start date.
• Partner with managers to support structured onboarding plans and early employee integration.
• New Hire Experience
• Facilitate new hire orientation sessions and onboarding touchpoints.
• Serve as a key point of contact for new hires, proactively addressing questions and escalating concerns when appropriate.
• Monitor early-stage integration and gather feedback to enhance the onboarding experience.
• Compliance & Documentation
• Ensure completion and accuracy of all employment documentation, background check and drug screen results, and required compliance forms.
• Maintain compliance with federal, state, and local labor laws during the onboarding process.
• Support audit readiness by maintaining accurate onboarding records and documentation.
• Process Improvement & Reporting
• Track onboarding metrics such as completion rates and feedback trends.
• Identify process gaps and recommend operational improvements.
• Support reporting efforts for HR leadership and stakeholders.

Qualifications

Required Education, Experience, and Qualifications

• 4-6 years of work experience in onboarding, HR Operations, talent lifecycle coordination, or workforce administration.
• Strong knowledge of onboarding compliance requirements.
• Experience working with onboarding platforms.
• Experience using talent analytics and market data to inform strategy.
• Ability to shift priorities quickly and remain effective in fast-changing environments.
• Possess excellent written and verbal communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Ability to multitask and perform duties outside of the scope of work when necessary.
• Ability to exercise sound judgment and work independently.

Preferred Education, Experience, And Qualifications

• Versed in the industry and the Company’s competitors.

Travel Requirements

• 5% of time will be spent traveling to job site(s)/office location.

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

Physical Demands

Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.