Senior On-Site Service Specialist

Ricoh USA, Inc.; Tempe (AZ); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (401K)

Tuition assistance

Paid vacation

Job summary

Ricoh USA, Inc. in Tempe, AZ is seeking a Senior On-Site Service Specialist to handle day-to-day administrative tasks and support the smooth operation of the business unit. You will prep documents, scan, copy, and manage mail processing while coordinating equipment maintenance.

The role requires 3–5 years of administrative experience and a high school diploma or equivalent, with strong MS Office skills and teamwork abilities to thrive in a fast-paced office setting.

Qualifications

• High school diploma or equivalent.
• 3–5 years of responsible, full-time administrative experience.

Responsibilities

• Prepares documents for client to meet deadlines.
• Maintains departmental filing retention.
• Monitor Outlook, send reply to email.
• Coordinate maintenance for local office equipment.
• Maintains department logs and reports.
• Cross-trains and assists other team members.
• Sorting incoming mail distribution.
• Scan, sort and copy documents.

Skills

Microsoft Office

Teamwork

Adaptability

Office procedures

Education

High school diploma or equivalent

Job description

Job Description

Senior On-Site Service Specialist

POSITION PROFILE

Provides day-to-day administrative services required to maintain the smooth operation of the business unit. May handle two or more of the following: Prepping documents, scanning, coping and mail processing.

Job Duties And Responsibilities.

• Prepares documents for client as required to exceed the deadline established for delivery.
• Maintains departmental filing retention.
• Monitor Outlook, send, reply to email.
• Uses and coordinates maintenance for local office equipment.
• Maintains department logs and reports.
• Cross-trains and learns other responsibilities within the team and provides assistance as needed.
• Sorting incoming mail distribution.
• Scan, sort and copy documents.

QUALIFICATIONS (Education, Experience And Certifications)

• High school diploma or equivalent.
• 3-5 years of responsible, full-time administrative experience is required.

Knowledge, Skills And Abilities

• Must be able to work in a team environment by maintaining positive, productive relationships with co-workers and management.
• Must be able to adapt to changing situations and be flexible.
• Must be able to use Microsoft Office (Word, Excel, Outlook),
• Knowledge of modern office practices and procedures, including business correspondence, and office equipment is required.
• Knowledge of principals of managing and coordinating a variety of administrative functions efficiently is required.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Deals with time demands of work schedule by being available to work an 8 hour shift depending upon volume of work to satisfy account needs.
• Must be able to work in an office environment by adapting to moderate noise levels.
• Deals with moderate stress levels.
• Position often requires ability to stand on feet for at least two hours per day.
• To handle customer orders, may be required to lift and/or carry 30 lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 7960

Job Category : Service Delivery

Posting Date : 2026-07-29T19:43:03+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Tempe, AZ, United States

Salary Range : $17.02 - $26.11

Driving requirements : Non-driver

Sign-on Bonus : No