Senior Observability Engineer - Dynatrace and Automation

UnitedHealth Group; La Crosse (WI); Hybrid; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Stock purchase plan

401(k) contribution

Job summary

UnitedHealth Group is seeking a Senior Observability Engineer to lead Dynatrace engineering, Python automation, and CI/CD automation across on-premises, hybrid, and multi-cloud environments. The role emphasizes building scalable observability platforms, automating operations, and enabling DevOps teams through self-service monitoring.

The ideal candidate has deep Dynatrace experience, strong Python automation, and proven CI/CD expertise in modern software delivery pipelines, with a focus on

Qualifications

• 5+ years of hands-on Dynatrace engineering experience.
• 5+ years supporting enterprise observability, monitoring, or SRE platforms.
• 3+ years developing production-grade Python automation solutions.
• Experience building CI/CD pipelines using GitHub Actions, GitLab, Jenkins, or Azure DevOps.
• Experience implementing Infrastructure-as-Code using Terraform and/or Ansible.
• Experience utilizing Dynatrace APIs and configuration automation.
• Solid understanding of distributed tracing, OpenTelemetry, metrics, logs, events, and reliability engineering practices.
• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment.
• United States Citizenship

Responsibilities

• Dynatrace Platform Engineering: serve as the primary technical SME for Dynatrace environments and maintain monitoring standards, management zones, alerting, and governance.
• Python Development & Automation: build Python-based automation solutions and create integrations leveraging Dynatrace APIs and REST endpoints.
• CI/CD & Observability as Code: implement observability as code using Dynatrace Monaco, Terraform, and CI/CD tools; build automated deployment pipelines and quality gates.

Skills

Dynatrace engineering

Observability platforms

Python automation

CI/CD pipelines

Distributed tracing

OpenTelemetry

Reliability engineering

Tools

Terraform

Ansible

Kubernetes

OpenShift

Elasticsearch

Grafana

Prometheus

Fluent Bit

OpenTelemetry

Monaco

Job description

Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.

The OptumServe Enterprise Monitoring team is seeking a Senior Observability Engineer to lead the design, automation, and operational excellence of our enterprise observability platforms. This role is heavily focused on Dynatrace administration, Python development, CI/CD engineering, and Observability-as-Code practices supporting mission-critical applications across on-premises, hybrid, and multi-cloud environments. The ideal candidate is a hands‑on engineer with deep experience building scalable observability solutions, automating platform operations, developing monitoring integrations, and enabling DevOps teams through self‑service monitoring capabilities.

Primary Responsibilities:

• Dynatrace Platform Engineering
  • Serve as the primary technical SME for Dynatrace Managed and Dynatrace SaaS environments
  • Design, implement, and maintain Dynatrace monitoring standards, management zones, alerting strategies, tagging frameworks, and service ownership models
  • Configure and optimize OneAgent, ActiveGate, Distributed Tracing, RUM, Synthetic Monitoring, Davis AI, and Automation Workflows
  • Develop enterprise observability standards and governance practices
• Python Development & Automation
  • Develop Python-based automation solutions to streamline observability operations and platform administration
  • Build integrations leveraging Dynatrace APIs, REST APIs, webhooks, and cloud‑native services
  • Create automated onboarding, validation, compliance, reporting, and remediation capabilities
  • Design self‑healing workflows and automated operational runbooks
• CI/CD & Observability as Code
  • Implement and support Observability-as-Code using Dynatrace Monaco, Terraform, GitHub Actions, GitLab CI/CD, Azure DevOps, and/or Jenkins
  • Build automated deployment pipelines for Dynatrace configurations, dashboards, alerting profiles, SLOs, and management zones
  • Integrate monitoring validation into software delivery pipelines and create automated quality gates

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of hands‑on Dynatrace engineering experience
• 5+ years supporting enterprise observability, monitoring, or SRE platforms
• 3+ years developing production‑grade Python automation solutions
• Experience building CI/CD pipelines using GitHub Actions, GitLab, Jenkins, or Azure DevOps
• Experience implementing Infrastructure-as-Code using Terraform and/or Ansible
• Experience utilizing Dynatrace APIs and configuration automation
• Solid understanding of distributed tracing, OpenTelemetry, metrics, logs, events, and reliability engineering practices
• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment
• United States Citizenship

Preferred Qualifications:

• Dynatrace Professional or Advanced Certification
• Experience with Monaco (Monitoring as Code)
• Experience with Kubernetes and OpenShift
• Experience with Elasticsearch, Grafana, Prometheus, Fluent Bit, and OpenTelemetry
• Experience supporting FedRAMP High or government‑regulated environments

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.