Senior Observability Engineer

MathWorks; Natick (MA); On-site; USD 122,300 - 189,600; Full time

Job summary

MathWorks in Natick, MA is looking for a Senior Observability Engineer to define and drive observability strategies across cloud platforms. This role is ideal for individuals with deep expertise in observability systems and strong knowledge of modern distributed systems.

You will work collaboratively to enhance reliability and performance, ensuring effective observability solutions that meet business objectives.

Qualifications

• Bachelor's degree plus 6 years of experience or Master's degree plus 3 years.
• Strong expertise in cloud-native observability stacks and Kubernetes.
• Experience in applying SRE principles including SLO/SLI design.

Responsibilities

• Architect and evolve observability systems using cloud-native tools.
• Build scalable observability solutions for Kubernetes clusters.
• Support application teams in adopting observability practices.

Skills

Cloud-native observability systems

Kubernetes

SRE principles

Automation and tooling

Education

Bachelor's degree

Master's degree

Tools

Prometheus

Grafana

OpenTelemetry

Job description

Senior Observability Engineer

• Team: Infrastructure and Architecture


• Location: US-MA-Natick


• Salary Range: USD 122,300 - 189,600

Job Summary

As a Senior Observability Engineer, you will contribute to defining and driving the strategy, architecture, and implementation of observability capabilities across MathWorks’ cloud platform and product engineering teams. This role is ideal for someone who brings deep expertise in cloud-native observability systems, understands how modern distributed systems behave, and can lead cross-functional initiatives that improve reliability, performance, and end-to-end visibility for MathWorks' online products and services.

Responsibilities

• Architect and evolve observability systems using cloud-native tools such as Prometheus, Thanos, Alertmanager, OpenTelemetry


• Build scalable, multi-tenant observability solutions for Kubernetes clusters running microservices at scale.


• Implement SLOs, SLIs, and error budgets—integrating observability into SRE practices.


• Improve signal quality and coverage by driving instrumentation standards across teams.


• Develop automation and tooling to enhance telemetry collection, alerting, and correlation.


• Support application teams in adopting observability patterns, instrumentation frameworks, and dashboards.


• Collaborate with incident management and SRE teams to improve root‑cause analysis and reduce MTTR.

Minimum Qualifications

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience) is required.

Additional Qualifications

• Deep expertise in cloud-native observability stacks (Prometheus ecosystem, OpenTelemetry, Grafana suite).


• Strong understanding of Kubernetes internals and common cloud-native patterns (sidecars, operators, CRDs).


• Experience applying SRE principles: SLO/SLI design, chaos engineering, error budget management.


• Experience in designing self-service observability capabilities for platform users.


• Security-aware approach to telemetry data handling.


• Knowledge of cloud providers (AWS, Azure, GCP).