Senior NPI TPM, Ops, Last Mile Delivery & Technology

Amazon.com Services LLC; Bellevue (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

Smart Delivery Technologies (SDT), part of Amazon, seeks a Senior NPI Technical Program Manager to lead new products end-to-end at the intersection of engineering, supply chain, and operations.

You will own supplier sourcing decisions, build detailed cost structures, and drive pilots to mass production while partnering with engineering, finance, procurement, and manufacturing teams. Travel up to 25–30% is expected to engage global suppliers and contract manufacturers.

Qualifications

• 6+ years of project management disciplines including scope, schedule, budget, quality, and risk management.
• Bachelor's degree in engineering, computer science or equivalent.
• 6+ years of technical program management experience.
• 4+ years of strategic sourcing including vendor negotiations and contract management.
• Experience communicating complex technical information to executives and non-technical leaders.

Responsibilities

• Own end-to-end NPI program plans across multiple concurrent product launches from design freeze to mass production.
• Rigorously manage schedules, milestones, risks, and readiness reviews across engineering, supply chain, quality, and manufacturing.
• Lead supplier sourcing strategy, RFQs, supplier selection, and negotiations with procurement.
• Ensure material availability by coordinating with suppliers, CM/ODM partners, and product owners.
• Develop costing breakdowns (BOM cost, tooling, NRE, landed cost) and identify cost-reduction opportunities.
• Pilot programs and go/no-go decisions translating pilots into mass production.
• Present program status, cost, and sourcing updates to senior leadership on a regular cadence.

Skills

Project management

Technical program management

Vendor negotiations

Cross-functional leadership

Education

Bachelor's degree in engineering or Computer Science

Job description

Smart Delivery Technologies (SDT) is building the sensing, edge intelligence, and interfaces that make Amazon's delivery network the world's safest and most efficient logistics operation - from the delivery station to the customer's doorstep. Our portfolio includes real-time hazard detection, guidance systems for drivers and associates, environmental data capture, and edge compute devices.

We are looking for a Senior New Product Introduction (NPI) Technical Program Manager (TPM), Operations to lead new products end-to-end at the intersection of engineering, supply chain, and operations. This role requires someone who can drive cross-functional execution while also going deep on build and sourcing strategy, supplier negotiations, and cost structure.

The ideal candidate has a strong background in Operations Program Management (OPM), is comfortable owning supplier sourcing decisions, and can build and defend detailed costing breakdowns (BOM cost, tooling, NRE, landed cost) that inform business decisions. You will partner with engineering, product, finance, procurement, and manufacturing teams to launch new products on time, at target cost, and at the right quality bar.

Because SDT lives inside an operations org, our timelines are tight and we must justify product value through pilots before progressing toward mass production. The right person embraces this tension: applying the rigor of a high-volume NPI process while pragmatically right-sizing it to an operations-driven, pilot-to-production reality. This is a high-visibility role for someone who thrives in ambiguity, dives deep into data, and is equally comfortable in a supplier negotiation, a design review, or a business review with senior leadership.

Travel should be expected up to 25-30% of the time to engage with suppliers and contract manufacturers globally for builds and relationship development.

Key job responsibilities

• Own the end-to-end NPI program plan across multiple concurrent product launches, from design freeze through mass production ramp
• Drive OPM rigor: schedules, milestones, risk registers, and readiness reviews across engineering, supply chain, quality, and manufacturing
• Lead supplier sourcing strategy, including RFQs, supplier selection, and negotiations in partnership with procurement
• Own material availability across multiple programs by partnering with key component suppliers, manufacturing partners, and product owners to proactively drive sourcing activities and risk buy authorizations
• Build and maintain detailed costing breakdowns (component-level BOM cost, tooling/NRE, labor, overhead, landed cost) and identify cost-reduction opportunities
• Monitor and proactively manage component and product-level End of Life (EOL)
• Partner with finance to align program costs against business case targets and flag variances early
• Identify, track, and resolve program risks and blockers; elevate trade-offs to leadership with clear data-backed recommendations
• Drive design-for-cost and design-for-manufacturability discussions with engineering teams
• Plan and execute pilots/POCs that justify product value, and translate pilot results into go/no-go decisions and the path toward mass production
• Create and present program status, cost, and sourcing updates to senior leadership on a regular cadence
• Establish and improve NPI processes, tools, and mechanisms to scale program management across the organization

Basic Qualifications:

• 6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Bachelor's degree in engineering, computer science or equivalent
• 6+ years of technical program management experience
• 4+ years of relevant strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis experience
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience managing global supply chains and contract manufacturer (CM/ODM) relationships
• Hands-on experience building and analyzing costing breakdowns (BOM cost, tooling/NRE, landed cost)
• Experience managing cross-functional programs involving engineering, supply chain, and manufacturing, shipping multiple products from concept to mass production

Preferred Qualifications:

• Project Management Professional (PMP) or equivalent certification
• Experience working across teams and influencing teams that are not your own
• Experience in consumer hardware, electronics, or high-volume manufacturing environmentsExperience with cost modeling tools and should-cost analysis
• Experience deploying hardware into operations, logistics, or safety-critical environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other le