Senior National Account Manager, Federal Markets

Biogen; Honolulu (HI); On-site; USD 165,100 - 247,700; Full time

Benefits offered by this job

Medical, dental, life insurance

401(k) with matching

Job summary

Biogen is seeking a Sr. National Account Manager for Federal Markets in the United States. The role focuses on developing strategic plans and securing profitable access for Biogen products across federal accounts, acting as the single face of Biogen to the account and directing large internal teams to optimize revenue.

The candidate will manage relationships with VA, DoD, TRICARE, PHS and IHS, with 30% travel, leveraging policy knowledge to influence outcomes and drive long-term strategies.

Qualifications

• 7+ years pharmaceutical/biotech experience.
• 4+ years in Federal Accounts with veteran candidate preferred.
• Strong presentation skills for internal partners.
• Ability to build senior-level relationships within government sector.
• Experience leading cross-functional teams in a matrix environment.

Responsibilities

• Manage all business with Department of Veterans Affairs, DoD, TRICARE, Public Health Services, and Indian Health clinical pathways.
• Ensure profitable access and monitor product profitability across units.
• Develop and oversee internal pull-through initiatives.
• Coordinate with Biogen colleagues to support access and client relationships.
• Educate and align internal teams as a single point of contact.

Skills

Presentation skills

Government stakeholder relations

Strategic account management

Federal government experience

Matrix leadership

Policy understanding

Education

Bachelor's degree

Master's degree preferred

Job description

Sr. National Account Manager (NAM), Federal Markets

The Sr. National Account Manager (NAM), Federal Markets is responsible for developing and evolving the strategic operating plan for the Federal Accounts and managing the customer(s)’ business. The candidate is accountable for securing profitable access for all BIIB products and serves as the single face of Biogen for the account(s). They are responsible for managing their customers’ entire book of business, have a deep understanding of their business model and growth strategies, establish broad, key executive relationships, and look for innovative ways to drive Biogen’s business. They direct large, stakeholder internal teams to create strategies to optimize product revenue, ensure profitable access, maximize outcomes, and develop customer initiatives.

Responsibilities

• Manage all business with the Department of Veterans Affairs, Department of Defense, TRICARE, Public Health Services, and Indian Health clinical pathways.
• Ensure profitable access across all business units, monitor and report on product profitability and performance.
• Develop and oversee internal pull‑through and push‑through initiatives.
• Engage Biogen colleagues as necessary to support access and client relationships and resolve issues internally.
• Educate, communicate, and coordinate with all segments of the business within the respective accounts and operate as a single point of contact.
• Demonstrate the value of our products and services to position Biogen as a leader in the industry.
• Develop strategic account plans and monitor business progress toward achieving short‑term initiatives and long‑term strategies.
• Share key customer insights and product trends with senior leadership, shaping current and future strategies.
• Direct franchise teams to achieve customer and product strategies and goals.
• Negotiate product contracts where applicable and monitor contract compliance.
• Participate in business reviews across therapeutic areas as an SME on assigned accounts and as a spokesperson for Market Access and Reimbursement.
• Create reports and presentations for senior leadership on customer performance and financial trends.
• Represent Biogen at key federal conferences and congresses (AMSUS, PVA, NAMCP).

Qualifications

• Minimum 7+ years pharmaceutical/biotech experience.
• Minimum of 4+ years’ experience in Federal Accounts, with a preference for a veteran candidate.
• Strong presentation skills, able to clearly convey ideas to key internal partners.
• Strong relationships with national key stakeholders within the government sector.
• Ability to lead within a matrix team, accomplishing results through both formal channels and informal networks.
• Strategic thinker with a deep understanding of policies, practices, and procedures, able to interact with senior leaders and build consensus across functional groups.
• Demonstrated success in account management with an understanding of the nuances and complexity of the federal government space.
• Valid driver’s license and acceptable driving record as required by Biogen policy.

Travel

30% travel.

Education

• Bachelor’s degree required.
• Master’s level or higher preferred.

Compensation and Benefits

Base compensation range: $165,100 – $247,700. Base salary is determined by a combination of factors including, but not limited to, job‑related years of relevant experience, internal equity, and job location. The role is eligible for participation in Biogen’s LTI grants and other incentive programs.

Benefits include medical, dental, life, long‑term and short‑term disability insurance, vacation, end‑of‑year shutdown, and 401(k) participation with matching contributions.

EEO Statement

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E‑Verify Employer in the United States. All your information will be kept confidential according to EEO guidelines. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.