Senior Music Retail Lead — Sales & Customer Experience

Guitar Center Inc.; Indianapolis (IN); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Gig leave

Medical insurance

Dental insurance

Vision insurance

401K with match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center Inc. in Indianapolis seeks a Sr. Sales Associate to engage customers, drive sales, and foster a dynamic in-store experience for musicians. Lead by example, share knowledge about guitars and recording gear, and help teammates deliver top service in a vibrant retail setting.

You’ll thrive on helping customers find gear that fits their sound and career goals, while supporting store operations and collaborating with the team to reach ambitious targets and growth.

Qualifications

• Passion for music and customer service
• Proven sales experience and target attainment
• Strong verbal and written communication skills
• Thrives in a fast-paced retail environment
• Ability to influence and collaborate with the team

Responsibilities

• Engage customers and create an inviting store atmosphere to explore musical passions.
• Achieve and exceed sales targets through upselling and cross-selling of gear and accessories.
• Maintain expert knowledge of guitars and recording equipment to educate customers and peers.
• Build lasting customer relationships and foster involvement in the local music community.
• Support merchandising, restocking, and store operations; assist in opening/closing as needed.

Job description

Guitar Center Inc. in Indianapolis seeks a Sr. Sales Associate to engage customers, drive sales, and foster a dynamic in-store experience for musicians. Lead by example, share knowledge about guitars and recording gear, and help teammates deliver top service in a vibrant retail setting.

You’ll thrive on helping customers find gear that fits their sound and career goals, while supporting store operations and collaborating with the team to reach ambitious targets and growth.