Senior ML Software Engineer

Global Payments Inc.; Cincinnati (OH); On-site; USD 140,000 - 180,000; Full time

Job summary

Global Payments Inc. is seeking a Senior ML Software Engineer to lead design, deployment, and operation of high‑profile ML products within a cross‑functional agile team. You will own features end‑to‑end, maintain platform reliability, and contribute to shared ML tooling and platform evolution.

The role emphasizes production readiness, low latency ML solutions, and collaboration with ML researchers and platform engineers to deliver scalable outcomes in a fast‑paced environment.

Qualifications

• 5+ years of production ML software engineering experience.
• Proven deployment of ML models into production environments.
• Strong Python and ML/Data libraries.
• Experience with containerization and orchestration on AWS.
• Experience building and operating CI/CD pipelines.
• Ability to monitor and optimize production ML systems.
• Experience with OpenAPI/FastAPI or similar.

Responsibilities

• Design, implement, and deploy new features and enhancements to ML products, collaborating with Product and ML Research teams to refine requirements.
• Technical ownership of existing and new production ML products in your area, ensuring alignment of technical investments with business goals and engineering best practices.
• End-to-end technical stewardship of ML products, ensuring ongoing reliability and performance.
• Contribute to the evolution of the shared ML platform alongside other engineers to drive best practices and shared tooling across all products.
• Maintain and improve automated CI/CD pipelines, testing frameworks, and monitoring/logging, ensuring high operational standards.
• Conduct comprehensive code reviews to enforce coding standards, improve code quality, and share knowledge.
• Identify and implement opportunities for process, tooling, and system improvements, proactively addressing technical debt and scaling challenges.
• Oversee pre-release testing, coordinate releases and ensure smooth enablement of new features.
• Provide technical guidance and support to other engineers and data scientists to solve complex technical challenges.
• Mentor and coach other engineers, supporting their professional growth.
• Foster a culture of collaboration, continuous improvement, and knowledge sharing.
• Proactively identify and resolve blockers, navigate processes, and independently seek out information and connect with relevant teams to drive solutions in the face of ambiguity.
• Operate with a strong sense of urgency, consistently prioritizing and executing tasks to meet timelines and deliver results.

Skills

ML-focused software engineer

Python programming

ML model deployment

API design

CI/CD pipelines

AWS cloud services

OpenAPI/FastAPI

Containerization & orchestration

Production monitoring

Cross-functional collaboration

Tools

Docker

Kubernetes

CI/CD tooling

Job description

Senior ML Software Engineer – Data Science Enablement

We are seeking an experienced Senior ML Software Engineer to join our Data Science Enablement team. You will be the primary software engineering expert for a product area, working as part of a cross‑functional agile team and owning the successful launches and ongoing operations of high‑profile products in production. Your focus will be on driving new feature delivery, maintaining operational excellence, and collaborating on enhancements to our shared ML platform. You will work closely with cross‑functional collaborators—including ML research engineers, product managers, and platform engineers—to deliver scalable, reliable, and low‑latency ML solutions.

In addition to technical expertise, this role requires strong collaboration skills.

What You’ll Own

• Design, implement, and deploy new features and enhancements to ML products, collaborating with Product and ML Research teams to refine requirements.
• Technical ownership of existing and new production ML products in your area, ensuring alignment of technical investments with business goals (in collaboration with a product owner) and engineering best practices.
• End‑to‑end technical stewardship of ML products, ensuring ongoing reliability and performance.
• Contribute to the evolution of the shared ML platform alongside other engineers to drive best practices and shared tooling across all products.
• Maintain and improve automated CI/CD pipelines, testing frameworks, and monitoring/logging, ensuring high operational standards.
• Conduct comprehensive code reviews to enforce coding standards, improve code quality, and share knowledge.
• Identify and implement opportunities for process, tooling, and system improvements, proactively addressing technical debt and scaling challenges.
• Oversee pre‑release testing, coordinate releases and ensure smooth enablement of new features.
• Provide technical guidance and support to other engineers and data scientists to solve complex technical challenges.
• Mentor and coach other engineers, supporting their professional growth.
• Foster a culture of collaboration, continuous improvement, and knowledge sharing.
• Proactively identify and resolve blockers, navigate processes, and independently seek out information and connect with relevant teams to drive solutions in the face of ambiguity.
• Operate with a strong sense of urgency, consistently prioritizing and executing tasks to meet timelines and deliver results.

What You’ll Bring

• 5+ years as an ML‑focused software engineer, ML Engineer, MLOps Engineer, or similar, with hands‑on production experience
• Proven expertise with ML model deployment, API design, and integration into production environments
• Strong Python programming and relevant ML/data libraries
• Experience with containerization, orchestration, and AWS cloud services
• Building and operating CI/CD pipelines
• Monitoring, troubleshooting, and optimizing production ML systems
• Pre‑release testing and release management
• Demonstrated ability to work independently, navigate ambiguity, and deliver results
• Excellent communication skills and ability to collaborate both within engineering organizations and on cross‑functional teams
• Experience with OpenAPI, FastAPI, or similar

It’s a Bonus If You Have

• Experience with MLFlow, model versioning, and storage
• Familiarity with Databricks or similar platforms
• Experience supporting high‑volume, real‑time data products
• Automated testing and validation frameworks
• Experience designing and configuring low‑latency databases to serve real‑time features, such as DynamoDB
• Experience with Terraform Cloud
• Experience in large companies, mature engineering teams, and/or highly regulated industries
• AI‑assisted coding experience (e.g. GitHub Copilot)

Why Join Us?

• Impact: Play a key role as the technical owner of high‑profile ML products delivering meaningful business impact to merchants and advancing key pillars of the company’s strategy. Your work will directly influence the reliability, scalability, and evolution of critical production systems.
• Autonomy: Take end‑to‑end technical ownership of your product area, with the freedom and responsibility to drive technical solutions, shape best practices, and deliver results in a fast‑paced, supportive environment.
• Collaboration: Join a cross‑functional, high‑performing team where your expertise is valued and your contributions make a real difference.