Senior Mitigation Technician

Watterson Environmental & Facilities Management; Silver Spring (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Paid Holidays

Job summary

Watterson Environmental & Facilities Management is seeking a Senior Mitigation Technician in Maryland to lead large-scale mitigation/remediation projects. You will assess damage, supervise laborers, and coordinate drying, containment, and cleanup activities while ensuring safety and customer service standards.

You will perform water and fire/mold restoration tasks, document progress with photos and notes, and communicate clearly with clients.

Qualifications

• Requires 2+ IICRC Restoration Certifications and 3+ years as a Restoration Technician.
• Must be able to lift a minimum of 50 lbs.
• Valid Driver’s license in good standing without restrictions.

Responsibilities

• Lead large mitigation/remediation projects $100k+.
• Perform water mitigation, fire/smoke cleanup, mold remediation, and demolition.
• Assess damaged areas and determine the scope of work.
• Set up, monitor, and remove drying equipment including air movers and dehumidifiers.
• Document progress with photos, moisture readings, sketches, and notes.
• Communicate professionally with customers regarding project status and expectations.
• Follow PPE and safety procedures; operate equipment safely.
• Drive company vehicles and maintain vehicles and tools.
• Assist with containment setup and cross-contamination prevention.
• Load/unload/transport equipment and materials between sites.
• Participate in training and safety meetings.

Skills

Commitment to Excellence

Attention to Detail

Initiative

Effective Communicator

Collaboration/Relationship Building

Adaptability

Technical Proficiency

Education

IICRC Restoration Certifications (WRT/ASD/FSRT)

3+ years restoration technician experience

Job description

Description

Position Summary

The responsibilities of the Senior Mitigation Technician include assessing damaged properties to see what can be saved, cleaning damaged properties, removing, and replacing damaged materials, and sanitizing the restored sites. To be successful as a senior mitigation technician, the employee must be physically capable, have a keen understanding of safety gear, and be able to follow instructions. They also need to have the ability to supervise laborers on large mitigation/ remediation projects.

Key Responsibilities

• Able to run large mitigation/ remediation projects that are $100k+.
• Perform water mitigation, fire/smoke cleanup, mold remediation, and demolition services in accordance with company procedures and IICRC industry standards under the direction of the Mitigation Manager.
• Assess damaged areas and assist in determining the scope of work, including identifying salvageable and non-salvageable materials.
• Set up, monitor, and remove drying equipment including air movers, dehumidifiers, air scrubbers, and moisture monitoring devices.
• Perform extraction, debris removal, demolition, cleaning, sanitizing, and contents handling activities as required to stabilize and restore properties.
• Document job progress through photos, moisture readings, sketches, and daily job notes using company-approved systems and software.
• Communicate professionally with customers regarding project status, job expectations, and daily activities while maintaining a high level of customer service.
• Follow all company safety procedures, including proper use of personal protective equipment (PPE), hazard communication, and safe equipment operation practices.
• Drive and operate company vehicles, trailers, and restoration equipment safely and responsibly.
• Maintain company vehicles, tools, and equipment in a clean, organized, and operational condition.
• Reachable by phone during waiting to be engaged periods, but otherwise free to use your time for personal activities unless contacted to report for duty.
• Assist with containment setup, negative air systems, and site protection measures to prevent cross-contamination during mitigation activities.
• Load, unload, inventory, and transport equipment, materials, and contents between job sites, warehouses, and storage facilities.
• Support warehouse organization, equipment maintenance, and facility upkeep as needed.
• Participate in required training, certification programs, safety meetings, and continuing education activities.
• Collaborate with team members, supervisors, subcontractors, and other departments to ensure projects are completed efficiently and according to quality standards.
• Perform additional duties and responsibilities as assigned to support business operations and customer needs.

Competencies

• Commitment to Excellence - Maintains high personal standards and expectations and expects others to maintain a similar commitment. Knows own strengths and how to employ them. Knows own weaknesses and limits; works to neutralize or compensate for some and to improve others. Is personally committed and actively works to continuously improve him/herself.
• Attention to Detail - Directs attention to the task at hand in order to avoid making mistakes. Prepares and carefully reviews figures, computations, reports, etc., to identify any errors or problems; ensures consistency and that information can be understood by all who read it. Shows concern for all aspects of the job no matter how small.
• Initiative - Is self-starting. Does not wait for signals. Seizes opportunities when they arise. Takes action beyond what is required. Completes assignments independently without constant supervision. Volunteers to take on new assignments. Contributes to others’ initiatives without being asked.
• Effective Communicator – Consistently communicates clearly and thoroughly, optimizing audience understanding with concise, timely, and effective speaking and presentation skills.
• Collaboration/Relationship Building – Cultivates strong working relationships through interpersonal skills, secures cooperation, promotes win-win solutions, and collaborates effectively with individuals beyond formal authority to achieve goals.
• Adaptability – Adapts by adjusting behavior, routines, and habits to meet goals and changing circumstances, maintaining balance amid conflicting demands.
• Technical Proficiency – Demonstrated ability to effectively use and adapt to new technologies and digital platforms.

Benefits

• Medical
• Dental
• Vision
• EAP
• STD/LTD
• Basic Life and AD&D
• Voluntary Life
• Supplemental: Accident, Critical Illness, Hospital Indemnity
• Cell Phone Stipend
• 401(k)
• Paid Time Off
• Paid Holidays

Watterson is an Equal Employment Opportunity and E-Verify employer.

Disclaimer: This job description is intended to outline the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, or competencies. Employees may be directed to perform job-related tasks other than those specifically presented in this description based on business need.

Requirements

Experience/Education/Qualifications

• 2 or more of IICRC Restoration Certifications (WRT, ASD, FSRT, etc.), required.
• 3 or more years as an experience Restoration Technician, required.
• The ability to lift a minimum of 50 lbs.
• Valid Driver’s license in good standing without restrictions.\