Senior Mission Systems Engineer: Fleet Support & Payloads

Shieldai; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Shield AI is seeking a Senior Mission Systems Engineer to act as the mission systems SME for the V-BAT Fleet Support team. You will own customer-facing engineering support for payload and transponder systems, and for emerging mission-technology integrations, interfacing with external data sources.

You will bridge Fleet Support with mission systems, payload, software, electrical, and communications engineering teams to ensure expert support for mission-critical capabilities in a fielded fleet.

Qualifications

• 5+ years of experience in payload integration, sensor integration, mission systems, avionics integration, or aircraft systems engineering.
• Strong written and verbal communication skills in customer-facing technical settings.

Responsibilities

• Serve as the mission systems SME for Fleet Support and lead escalated investigations involving payloads, transponders, and externally connected mission systems.
• Diagnose payload integration and performance issues involving power, thermal behavior, compute, configuration, data interfaces, timing, and subsystem interoperability.
• Troubleshoot systems that communicate with external sources or provide data externally, including mission-data outputs, external interfaces, and system-to-system connectivity issues.
• Support the introduction of emerging technologies and new mission capabilities into the fielded fleet by identifying support risks, validation needs, and integration challenges.
• Work directly with customers, operators, and maintainers to understand mission impact, reproduce issues, and define corrective actions.
• Partner with electrical, software, and RF teams on cross-functional mission-system problems.
• Support lab validation, hardware integration, test readiness, and field demonstrations related to mission-system fixes.
• Create technical guidance, interface notes, troubleshooting procedures, and customer-facing documentation for fielded mission capabilities.
• Capture recurring issues and feed lessons learned back into product, systems, and design teams.

Skills

Payload integration

Sensor integration

Mission systems

Avionics integration

Aircraft systems engineering

Customer-facing communication

Education

Bachelor’s degree in Systems/ Aerospace/ Electrical Engineering

Job description

Shield AI is seeking a Senior Mission Systems Engineer to act as the mission systems SME for the V-BAT Fleet Support team. You will own customer-facing engineering support for payload and transponder systems, and for emerging mission-technology integrations, interfacing with external data sources.

You will bridge Fleet Support with mission systems, payload, software, electrical, and communications engineering teams to ensure expert support for mission-critical capabilities in a fielded fleet.