Senior Microsoft Dynamics 365 Supply Chain Functional Consultant

Crowe; Fort Wayne (IN); On-site; USD 79,100 - 156,600; Full time

Job summary

Crowe seeks a Microsoft Dynamics 365 ERP Senior Functional Consultant to lead the design, configuration, and deployment of D365 Supply Chain Management solutions for diverse clients. You will guide requirements, craft functional designs, and collaborate with technical teams to ensure successful delivery.

You will also conduct UAT, train end users, and provide post go-live support, striving for optimized inventory, procurement, and warehouse processes while building trusted client relationships.

Qualifications

• Bachelor’s degree required.
• 3+ years implementing Microsoft Dynamics 365 Supply Chain Management.
• Strong expertise in D365 SCM core modules (Inventory, Procurement & Sourcing, Sales & Marketing, Warehouse).
• Experience with advanced SCM modules such as Master planning, Asset management, Transportation, or Quality management.
• Proven experience gathering requirements and developing functional design documentation.
• Experience supporting data conversions, integrations, and system customizations.
• Strong understanding of SCM processes including procurement, inventory control, manufacturing, distribution, and logistics.
• Experience leading client workshops and managing stakeholder relationships.
• Ability to manage multiple priorities and deliverables in a consulting environment.
• Strong written and verbal communication skills.

Responsibilities

• Lead functional design for D365 SCM implementations and guide solution design.
• Configure core SCM modules: inventory management, procurement, sales, product information management, and warehouse management.
• Configure advanced SCM modules: master planning, asset management, transportation, and quality management.
• Conduct requirements analysis and translate business needs into functional specs.
• Develop functional design documents for customizations and enhancements.
• Assist with process redesign and optimization for inventory, planning, and warehouse efficiency.
• Develop and execute test plans, test cases, and UAT.
• Provide post-go-live support and help drive end-user adoption.
• Create training materials and conduct client trainings.
• Collaborate with developers, analysts, project managers, and other consultants to ensure project delivery.
• Identify new business opportunities related to D365 SCM implementations.

Skills

D365 SCM

Functional Leadership

Requirements gathering

Data conversions

Integrations

Project collaboration

Communication skills

Education

Bachelor's degree

Microsoft Certification: Dynamics 365 SCM Functional Consultant Associate

Tools

Power BI

Power Automate

Power Apps

Job description

Overview

Crowe is seeking a Microsoft Dynamics 365 ERP Senior Functional Consultant to support the design, configuration, and implementation of Microsoft Dynamics 365 Supply Chain Management solutions. This role is suited for an experienced D365 Supply Chain Management professional who works well in a client-facing environment and delivers high-quality ERP solutions.

Your Role

As a Senior Consultant, you will demonstrate deep functional and technical expertise in D365 Supply Chain Management and lead the implementation of core and advanced SCM modules. You will serve as a trusted adviser to clients, guiding them from requirements gathering through configuration, testing, training, and go-live support.

Key Responsibilities

• Functional Leadership & Solution Design: Demonstrate deep expertise in the D365 ERP platform and its SCM capabilities.
• Configure D365 ERP core SCM modules, including:
  • Inventory management
  • Procurement and sourcing
  • Sales and marketing
  • Product information management
  • Warehouse management
• Configure advanced SCM modules, including:
  • Master planning
  • Asset management
  • Transportation management
  • Quality management
• Conduct detailed requirements analysis and translate business needs into functional and technical requirements.
• Develop functional design documents for customizations and system enhancements.
• Define business scenarios and functional specifications to support solution delivery.
• Assist with business process redesign and optimization initiatives, including inventory optimization, demand planning, and warehouse efficiencies.

Testing & Quality Assurance

• Develop and execute test plans, test cases, and test scripts.
• Conduct system integration testing and user acceptance testing (UAT).
• Validate that configured solutions meet business requirements and industry standards.
• Collaborate with technical teams to test customizations, data conversions, and integrations.

Documentation & Deliverables

• Produce comprehensive functional documentation, including business process documentation, functional design documents, output/report specifications, and test plans and scripts.
• Ensure project deliverables are completed on time and meet quality standards.

Client Engagement & Advisory

• Engage with clients to understand supply chain business processes and strategic objectives.
• Serve as a primary point of contact for functional and technical SCM matters.
• Build and maintain strong client relationships, acting as a trusted adviser throughout the implementation lifecycle.
• Provide post-go-live functional support and guidance and assist clients in driving user adoption.

Training & Knowledge Sharing

• Develop training materials and conduct client training sessions.
• Share knowledge, best practices, and lessons learned with team members.
• Mentor junior consultants and contribute to the growth of the ERP practice.

Collaboration & Project Delivery

• Work closely with developers, business analysts, project managers, and other consultants to ensure successful project delivery.
• Coordinate with project leadership on timelines, scope, and objectives.
• Facilitate collaboration across cross-functional teams.
• Manage and complete assigned project tasks and deliverables.

Practice Growth & Business Development

• Identify and communicate new business opportunities related to D365 SCM implementations.
• Develop and maintain relationships with key clients and stakeholders to drive growth and revenue.
• Support practice development initiatives and contribute to continuous improvement efforts.

Qualifications

• Bachelor’s degree required
• 3+ years of experience implementing Microsoft Dynamics 365 Supply Chain Management
• Strong expertise in D365 SCM core modules (Inventory management, Procurement and sourcing, Sales and marketing, Warehouse management)
• Experience with advanced SCM modules such as Master planning, Production control, Asset management, Transportation management, or Quality management
• Proven experience gathering requirements and developing functional design documentation
• Experience supporting data conversions, integrations, and system customizations
• Strong understanding of SCM processes including procurement, inventory control, manufacturing, distribution, and logistics
• Experience leading client workshops and managing stakeholder relationships
• Ability to manage multiple priorities and deliverables in a consulting environment
• Strong written and verbal communication skills

Preferred Qualifications

• Experience in manufacturing, distribution, or other asset-driven industries
• Microsoft Certification: Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
• Experience with Power Platform (Power BI, Power Automate, Power Apps)
• Experience with system integrations, EDI, or advanced warehouse automation solutions

Travel

• Travel varies by project phase and can be up to 80%, depending on client needs.

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 12/31/2026.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including skill sets, experience and training, licensure and certifications, and other business needs. The disclosed range estimate is $79,100.00 - $156,600.00 per year.

Our Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you.

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach to guide you in your career goals and aspirations.

More about Crowe

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any submissions will be considered property of Crowe.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience and measurable impact, and making employment decisions in a fair and inclusive manner free from discrimination.

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