Senior Microsoft 365 Engineer

Coforge; Indianapolis (IN); On-site; USD 125,000 - 165,000; Full time

Job summary

Coforge is seeking a Senior Microsoft 365 Engineer to lead Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business from Indianapolis. This role emphasizes automation, governance, and reliability across the Microsoft 365 stack.

The ideal candidate will have deep technical expertise, strong troubleshooting skills, and a drive for continuous improvement. Onsite work is required 3 days per week, with collaboration across security, identity, and

Qualifications

• 7+ years of experience supporting enterprise Microsoft technologies.
• 5+ years of experience administering Microsoft 365 in a large-scale enterprise environment.
• Advanced expertise in Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Purview.
• Strong experience with Microsoft Purview Compliance Portal, eDiscovery, and information protection controls.
• Experience with Mail flow, audit logs, and hybrid connectivity issues.
• Expert-level PowerShell scripting and automation tasks.
• Experience with Microsoft Graph, REST APIs, and automation frameworks.

Responsibilities

• Serve as the highest level of technical escalation for Microsoft 365 incidents and requests.
• Provide SME across Exchange Online, Teams, SharePoint Online, OneDrive, and Purview.
• Lead root-cause analysis for complex platform issues and implement corrective actions.
• Collaborate with infrastructure, security, compliance, and networking teams to resolve issues.
• Design, implement, and maintain secure, scalable Microsoft 365 services.
• Manage Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations.
• Evaluate and adopt new Microsoft 365 capabilities and security controls.
• Coordinate Entra ID architecture, authentication, and conditional access.

Skills

Office 365

Exchange Online

SharePoint Online

Microsoft Teams

PowerShell scripting

Automation Framework

Microsoft Purview

eDiscovery

Sensitivity Labels

Retention Policies

DLP

Information Protection

Microsoft Graph

REST APIs

Azure DevOps

Entra ID

Authentication & identity

Hybrid / On-Prem integration

Tools

PowerShell

Azure DevOps

REST APIs

Job description

Job Title: Senior Microsoft 365 Engineer

Skills: Office 365 Exchange Online, Microsoft Sharepoint, Microsoft Teams, Enterprise Microsoft Technologies, Administering Microsoft 365, Exchange Online, OneDrive for Business, Microsoft Purview, Microsoft Purview Compliance Portal, eDiscovery (Standard and Premium), Sensitivity Labels, Retention Policies, Data Loss Prevention (DLP), Information Protection, Azure DevOps, PowerShell scripting, Automation Framework, Microsoft Graph, REST APIs.

Experience: 7+ years

Location: Indianapolis, IN

3 Days Onsite in a week

We at Coforge are hiring a Senior Microsoft 365 Engineer with the following skillset:

The Senior Microsoft 365 Engineer serves as the technical lead and escalation point for Microsoft 365 services across the organization. This role is responsible for the administration, support, optimization, and security of the Microsoft 365 platform, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.

The ideal candidate possesses deep technical expertise, strong troubleshooting skills, and a passion for automation and continuous improvement. This individual will lead complex investigations, provide guidance to engineering and support teams, drive operational excellence, and ensure reliable delivery of Microsoft 365 services.

Key Responsibilities

Technical Leadership & Escalations

• Serve as the highest level of technical escalation for Microsoft 365-related incidents, service requests, and operational issues.
• Provide subject matter expertise across Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Purview.
• Lead root cause analysis efforts for complex platform issues and develop corrective actions to prevent recurrence.
• Partner with infrastructure, security, networking, compliance, and application teams to resolve cross-functional technical challenges.
• Work closely with Identity, Security, and Networking teams to design, implement, and maintain secure, scalable, and highly available Microsoft 365 services.
• Manage and optimize Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations.
• Evaluate and implement new Microsoft 365 capabilities, features, and security controls.
• Coordinate with Identity team on Entra ID architecture, authentication methods, conditional access, provisioning, lifecycle management, and access governance.
• Investigate and resolve complex mail flow issues, message trace findings, authentication problems, and hybrid connectivity challenges.
• Analyze Microsoft 365 audit logs, sign-in logs, and service telemetry to identify operational issues and security concerns.
• Troubleshoot Microsoft Teams calling, meeting, collaboration, and quality-of-service issues using advanced diagnostics and reporting tools.
• Provide expert-level support for SharePoint Online and OneDrive access, synchronization, sharing, and performance issues.

Security, Compliance & Governance

• Administer and support Microsoft Purview compliance solutions.
• Design and manage sensitivity labels, retention policies, data lifecycle management, and information protection controls.
• Support eDiscovery investigations, legal hold requests, and regulatory compliance requirements.
• Review security, compliance, and audit data to identify risks and recommend remediation actions.
• Collaborate with cybersecurity teams to strengthen governance and data protection strategies.

Required Qualifications

• 7+ years of experience supporting enterprise Microsoft technologies.
• 5+ years of experience administering Microsoft 365 in a large-scale enterprise environment.
• Advanced expertise in:
• Exchange Online
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Microsoft Purview
• Strong experience with:
• Microsoft Purview Compliance Portal
• eDiscovery (Standard and Premium)
• Sensitivity Labels
• Information Protection
• Advanced troubleshooting experience with:
• Mail flow and message tracing
• Audit logs and compliance investigations
• Teams call quality and meeting diagnostics
• Authentication and identity-related issues
• Expert-level PowerShell scripting and automation skills.
• Experience with Microsoft Graph, REST APIs, and automation frameworks.
• Strong written and verbal communication skills with the ability to communicate effectively to both technical and non-technical audiences.
• Demonstrated ability to work independently, prioritize competing demands, and drive initiatives to completion.

Preferred Qualifications

• Microsoft 365 related certifications
• Experience with Microsoft Teams Voice, Direct Routing, Operator Connect, and E911 solutions.
• Familiarity with Azure PaaS, IaaS, and networking
• Technical leadership
• Critical thinking and problem solving
• Automation-first approach
• Strong analytical skills
• Customer-focused support
• Effective written and verbal communication
• Collaboration and teamwork
• Continuous learning and innovation

Mandatory Skills

Office 365 Exchange Online | Microsoft Sharepoint | Microsoft Teams