Senior Member of Technical Staff (Product Engineering)

Pallet; New York (NY); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

Life Insurance

Commuter benefits

Company dinners

Remote home stipend

Learning stipend

401k option

Equity for all staff

Annual offsites

Job summary

Pallet is hiring Product Engineers to bridge customers and our AI platform, customizing enterprise solutions and collaborating with cross-functional teams to build our AI product from the ground up. You will own features end-to-end, shaping the product direction and working directly with founders and senior engineers.

This early team role emphasizes reliability, performance, and architecture, with meaningful equity and growth in a fast-moving startup.

Qualifications

• 6+ years with deeper architectural ownership and a focus on system quality and long-term maintainability.
• Experience owning core product or infrastructure in a SaaS or platform environment.

Responsibilities

• Build and own core product features that power AI agents and logistics workflows.
• Translate real business needs into reliable, scalable software across the product.

Skills

Backend development

Node.js

TypeScript

GraphQL

Systems design

SaaS

Tools

PostgreSQL

React

GCP

DevOps

Job description

• We’re hiring Product Engineers to bridge the gap between customers and our AI platform, customize solutions for enterprise clients, and collaborate with cross-functional teams to build our AI product from the ground up
• They’ll work directly with Aren (ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI — from how it’s built to how it’s deployed in the real world
• Product Engineer at Pallet means something specific: you’re not just shipping features, you’re shaping what the product becomes
• You’ll work closely with customers, understand their real operational pain, and build the solutions that address it. The feedback loop here is tight, and the stakes are real
• Among the first Product Engineers at Pallet, with genuine influence over product direction
• Full ownership from idea to deployment, building for enterprise logistics clients at scale
• Direct access to founders and cross-functional teams from day one
• Meaningful equity in a company targeting a $10B+ outcome
• Build and own core product features that power thousands of AI agents running in parallel to solve real logistics problems
• Act as the connective tissue between engineering and customers, translating real business needs into reliable, scalable software
• Design and implement data pipelines and backend systems built to grow from hundreds to millions of users
• Ship end-to-end features in a SaaS environment where customers see the impact quickly
• Collaborate with the engineering team on architecture, product decisions, and technical direction
• Help define what great product engineering looks like at Pallet as an early team member
• Our tech stack:
• Database: PostgreSQL
• Backend: Node.js + TypeScript, Encore for server-side development and managed DevOps, hosted on GCP
• LLMs: OpenAI, Anthropic, Google (foundation models), Playwright (browser automation)
• Frontend: React + TypeScript, hosted on Vercel

Benefits

• Health, Vision and Dental benefits
• Flexible PTO
• Life Insurance and Accidental Insurance
• Monthly happy hours; our last one was a Golden Gate Park BBQ
• Commuter benefits if you live in SF
• Company paid dinners on Tuesdays and Thursdays in the office
• Short-Term Disability Coverage
• Annual Company Offsites; our last one was in Sonoma Wine Country
• Remote office home stipend
• Fully covered uber ride home if you ever have to work late in the office
• Yearly learning and development stipend
• 401k option; helping you save for the future
• Equity for all staff

Excited to be in the office 5 days a week in SF’s Financial District or our NYC satellite officeSomeone who thinks about reliability, performance, and architecture, not just shippingStrong backend and systems engineering fundamentalsBonus: Node.js, TypeScript, GraphQL (our interviews are language-agnostic)6+ years with deeper architectural ownership and a focus on system quality and long-term maintainabilityExperience owning core product or infrastructure in a SaaS or platform environmentComfortable working in a fast-moving, in-person startup environment