Senior Medical Support Coordinator

US-Department-of-Veterans-Affair; Omaha (NE); On-site; USD 52,000 - 72,000; Full time

Job summary

The Lead Medical Support Assistant position at the Nebraska-Western Iowa Healthcare System in Omaha, Nebraska, supports the Care in the Community program with administrative, coordination, and technical tasks to maintain an integrated community care program.

The role requires advanced knowledge of care processes, strong communication across diverse clinical teams, and the ability to set priorities and manage deadlines in a busy healthcare environment.

Qualifications

• One year of experience equivalent to the GS-6 grade level.
• Advanced knowledge of the technical health care process as it relates to access to care.
• Advanced knowledge of policies and procedures for interdisciplinary care delivery and community programs.
• Advanced knowledge of medical terminology.
• Ability to collaborate and communicate with a wide range of clinicians to achieve team goals.
• Ability to independently set priorities and organize work to meet deadlines.
• Ability to communicate tactfully and effectively with internal and external customers.

Responsibilities

• Provide administrative support, coordination, and technical assistance for planning and maintaining the Community Care Program.
• Serve in the VA Care in the Community (CITC) Department at the Nebraska-Western Iowa Healthcare System, Omaha, NE.
• Support scheduling, referrals, and patient flow across multiple clinics and programs.

Skills

Advanced health care knowledge

Interdisciplinary coordination

Medical terminology

Team collaboration

Priority setting

Effective communication

Education

High school diploma or GED

Job description

The Lead Medical Support Assistant position at the Nebraska-Western Iowa Healthcare System in Omaha, Nebraska, supports the Care in the Community program with administrative, coordination, and technical tasks to maintain an integrated community care program.

The role requires advanced knowledge of care processes, strong communication across diverse clinical teams, and the ability to set priorities and manage deadlines in a busy healthcare environment.