Senior Medical Assistant & Phlebotomy Specialist

Talentify; Tyler (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

ANY LAB TEST NOW is a walk-in retail lab and a leading direct-to-consumer healthcare company in America, offering clinical testing and related services. The right candidate will be organized, multitask effectively, and communicate with customers in a positive, professional manner while thriving under pressure.

Responsibilities include collecting specimens, labeling, data entry, inventory management, and delivering excellent customer service.

Qualifications

• Minimum of 5 years of phlebotomy, venipuncture, lab tests specimen collection experience. Bilingual speaking skills are a plus.
• Familiarity with lab tests and lab test requisition procedures.
• Preference for a dynamic, fast-paced environment.
• Detail-oriented.
• Reliable and professional.
• Strong administrative, organizational, and problem-solving skills.
• Handle communications, set leadership examples, and works well with a team.
• Exceptional Customer Service and communication skills.
• Answer phones and explain our services to customers, handle communications.
• Solves problems effectively.
• Enthusiastically performs miscellaneous duties within a designated time frame.
• Ability to sell our products and services.
• Ability to call customers as needed for various circumstances; results, billing, promotions.
• Knowledge of common clinical blood tests.
• Team player; positive attitude a must!
• Computer skills
• Organizational skills; track inventory, keep records, order supplies, input and send out results
• Experience with Quest, LabCorp, CPL is preferred.
• Experience doing drug, alcohol, hair, & saliva screens (DOT & NON DOT)

Responsibilities

• Collect and prepare specimens for laboratory analysis (blood, urine, saliva samples).
• Ensure proper labeling of tubes, fill out requisition forms correctly.
• Monitor lab equipment and inventory.
• Performs data entry of customer information in an accurate and timely manner.
• Provides excellent customer service to all customers.
• Collects specimens for various products and services including clinical, paternity, drug screens and injections, etc.
• Manage emails and telephone calls.
• Receive and send lab reports.
• Direct contact with customers; helps create an atmosphere of trust and confidence.

Skills

Phlebotomy

Customer service

Bilingual (English/Spanish)

Data entry

Organizational skills

Team player

Communications

Problem-solving

Sales of services

Computer skills

Education

Five years phlebotomy experience

Tools

Quest

LabCorp

CPL

DOT & NON DOT drug screens

Job description

ANY LAB TEST NOW is a walk-in retail lab and a leading direct-to-consumer healthcare company in America, offering clinical testing and related services. The right candidate will be organized, multitask effectively, and communicate with customers in a positive, professional manner while thriving under pressure.

Responsibilities include collecting specimens, labeling, data entry, inventory management, and delivering excellent customer service.