Senior Mechanical Engineer - Sustaining Products

Building Automation Systems Supervisor - The Claremont Colleges Services; Scottsdale, Northern (AZ, KY); On-site; USD 125,000 - 200,000; Full time

Benefits offered by this job

Bonus and RSUs

401k match

Discretionary PTO

Parental leave

Health plans

Wellness programs

Learning & Development

Snacks in offices

Job summary

Axon is hiring a Sr. Mechanical Engineer - Sustaining Products in Scottsdale, AZ (or San Francisco, CA) to own the health of fielded products and drive improvements across sustaining activities.

You will lead RCAs, CAPAs, ECOs, and product revisions to enhance reliability, while partnering with manufacturing and quality teams to resolve production issues. The role requires a strong background in mechanical design for consumer electronics, Creo proficiency, IP ratings, DFMEA/PFMEA experience, and

Qualifications

• Bachelor's degree in Mechanical Engineering or equivalent.
• 7+ years of product design or sustaining engineering experience, preferably in consumer electronics or electro-mechanical devices.
• Experience with ECOs, RCAs, CAPAs, and field failure analysis.
• Proficiency with Creo or similar 3D CAD software.
• Familiarity with IP ratings and waterproofing.
• DFMEA/PFMEA experience.
• Ability to interpret drawings (GD&T).

Responsibilities

• Lead RCA and CAPA processes for field failures and customer-reported issues.
• Manage ECOs and product revisions to improve reliability, reduce cost, or address manufacturing defects.
• Collaborate with manufacturing and quality teams to resolve production issues and implement process improvements.
• Perform detailed mechanical analysis including FEA, tolerance analysis, and failure analysis to identify and resolve design deficiencies.
• Own sustaining design changes from investigation through validation and production release.
• Support NPI-to-sustaining transitions and ensure robust handoffs for new products entering the sustaining phase.
• Interface regularly with domestic and international manufacturing partners and suppliers.
• Maintain and improve product documentation including drawings, specifications, and BOMs.
• Work cross-functionally with quality, electrical engineering, operations, and product teams to prioritize and resolve product issues.
• Hone your engineering expertise in a dynamic environment focused on continuous improvement and product excellence.

Skills

RCA

CAPA

ECOs

DFMEA

PFMEA

GD&T

Creo

IP ratings

PCB/PCBA

DFM

DFA

Cross-functional teamwork

High-volume manufacturing

Cost & schedule trade-offs

Field failure analysis

Education

Bachelor's degree in Mechanical Engineering

Tools

Creo

Job description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Sr. Mechanical Engineer - Sustaining Products

Your Impact

Axon is committed to improving public safety by developing cutting‑edge, innovative technologies. The Sustaining Products team is responsible for maintaining the quality, performance, and reliability of Axon's existing product portfolio throughout its lifecycle.

Sr. Mechanical Engineers on the Sustaining team own the engineering health of fielded products – driving continuous improvement, resolving field failures, managing product change orders, and supporting manufacturing quality for life‑saving technology deployed worldwide. Your work directly impacts the reliability of products in the hands of first responders every day.

What You'll Do

Location: Scottsdale, AZ or San Francisco, CA

• Lead root cause analysis (RCA) and corrective action (CAPA) processes for field failures and customer‑reported issues
• Manage Engineering Change Orders (ECOs) and product revisions to improve reliability, reduce cost, or address manufacturing defects
• Collaborate with manufacturing and quality teams to resolve production issues and implement process improvements
• Perform detailed mechanical analysis including FEA, tolerance analysis, and failure analysis to identify and resolve design deficiencies
• Own sustaining design changes from investigation through validation and production release
• Support NPI‑to‑sustaining transitions and ensure robust handoffs for new products entering the sustaining phase
• Interface regularly with domestic and international manufacturing partners and suppliers
• Maintain and improve product documentation including drawings, specifications, and BOMs
• Work cross‑functionally with quality, electrical engineering, operations, and product teams to prioritize and resolve product issues
• Hone your engineering expertise in a dynamic environment focused on continuous improvement and product excellence

What You Bring

• Bachelor's degree in Mechanical Engineering or equivalent experience
• Minimum 7 years of product design or sustaining engineering experience, preferably in consumer electronics or electro‑mechanical devices
• Demonstrated experience in sustaining engineering: ECOs, RCAs, CAPAs, and field failure analysis (80%+ of role)
• Proficiency with Creo or similar 3D CAD software
• Knowledge in the design and failure modes of plastic injection molded, stamped metal, die‑cast, and machined parts
• Familiarity with adhesives, bonded joint design, and their failure modes in fielded products
• Experience with dust/water ingress protection standards (IP ratings) and sustaining waterproof designs
• Experience with PCB/PCBA, flex circuit, and electro‑mechanical integration in production environments
• Strong DFM/DFA skills with emphasis on tolerance management and high‑volume manufacturing constraints
• Experience working within DFMEA and PFMEA processes to assess and mitigate product risks
• Familiarity with GD&T and ability to interpret and update engineering drawings
• Effective communication and strong cross‑functional collaboration skills
• Ability to balance competing priorities: quality, cost, schedule, and customer impact

Benefits that Benefit You

• Competitive salary, bonus, RSUs, and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$125,062-$200,100 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert

Axon will never ask you to pay for any part of the hiring process, including training, equipment or background checks. We do not make job offers via text message, WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [e-mail].