Why This Role Is Different
This position sits at the center of manufacturing operations, partnering with production, planning, procurement, quality, and customer service teams to maintain operational flow. You will have direct impact on inventory accuracy, production readiness, delivery performance, and overall manufacturing efficiency while gaining exposure to multiple areas of the business.
What You'll Do
Production & Material Coordination
- Issue materials to project and production orders in accordance with established schedules and operational requirements.
- Support production execution by preparing, organizing, and distributing job packets for shop floor personnel.
- Complete post-production and post-project order closeout activities to ensure accurate system records and transaction completion.
- Monitor material availability and collaborate with stakeholders to address shortages or scheduling challenges.
ERP & Transaction Management
- Maintain accurate ERP system transactions to support inventory integrity, order visibility, and material traceability.
- Process and document transactions related to non-conforming material reports (NCMRs).
- Ensure all production, inventory, and material-related records are completed accurately and in a timely manner.
- Support data accuracy initiatives through consistent transaction processing and system audits.
Customer & Delivery Support
- Confirm, update, and communicate delivery commitments to customers and internal stakeholders.
- Provide timely updates on order status and schedule changes.
- Help ensure customer requirements are met through proactive communication and follow-up.
Cross-Functional Operational Support
- Partner with Planning, Procurement, Production, Quality, and Customer Service teams to resolve operational issues.
- Prioritize daily workloads to balance routine responsibilities with urgent production and customer needs.
- Support continuous operational improvement through disciplined execution of established processes and procedures.
- Contribute to overall manufacturing performance by ensuring smooth coordination between departments.
What You Bring
Required Qualifications
- High School Diploma or GED required.
- 3+ years of experience in a manufacturing, production, supply chain, or operations environment.
- Experience working with ERP systems and transactional business processes.
Preferred Qualifications
- 5+ years of experience within a multinational or publicly traded manufacturing organization.
- Experience with SAP or similar enterprise resource planning systems.
- Knowledge of Lean Manufacturing principles, 5S methodologies, and continuous improvement practices.
- Exposure to production planning, materials management, inventory control, or procurement support functions.
Key Skills & Competencies
Operational Excellence
- Strong attention to detail with a commitment to accuracy and data integrity.
- Ability to manage multiple priorities while meeting deadlines and production schedules.
- Proven ability to work independently with minimal supervision.
- Strong organizational and time-management skills.
Communication & Collaboration
- Excellent written and verbal communication skills.
- Ability to build productive relationships across multiple departments.
- Customer-focused mindset with the ability to communicate schedule updates and operational changes effectively.
Problem Solving & Adaptability
- Ability to identify issues, investigate root causes, and support resolution efforts.
- Comfortable operating in a fast-paced manufacturing environment with changing priorities.
- Demonstrated flexibility and responsiveness to evolving business needs.
Work Environment
This is an on-site position within a manufacturing facility. Primary work is performed in a climate-controlled office environment. Frequent presence in manufacturing and production areas is required to support daily operations. Regular interaction with both office-based and production personnel. Movement between office and production environments is routine. Required use of personal protective equipment (PPE) in designated manufacturing areas. Compliance with all company safety, environmental, health, and operational policies is expected.
What We Can Offer You
- Generous PTO package and paid holidays
- Generous retirement savings plan
- Customizable health, dental and vision insurance (eligible on first day)
- Career progression plans
- Reward and recognition programs
- Paid parental leave
- Tuition reimbursement
- Company wellness program
- Employee discount program
Xylem is a proud Equal Employment Opportunity employer and is committed to inclusion for all employees, including those with disabilities and veterans. We celebrate diversity and are an affirmative action workplace.