Senior/Master Utility Technician, CVRM

1000 Genentech, Inc.; Holly Springs (MS); On-site; USD 74,000 - 118,000; Full time

Job summary

Genentech in Holly Springs, NC seeks a senior maintenance professional to lead startup and ongoing maintenance of critical utility and facility systems in a high‑throughput manufacturing environment. You will own the maintenance program for utilities, coordinate cross‑functional teams, and ensure 24/7 operation with rigorous adherence to cGMP standards.

The role requires strong mechanical aptitude, troubleshooting skills, and experience with SAP S/4HANA, CMMS, and Building Management Systems.

Qualifications

• High School diploma or equivalent with 6+ years of related industrial experience.
• Electrical license preferred but not required.
• Strong mechanical aptitude and problem-solving capabilities.
• Familiarity with cGMPs, QA/QC concepts, and safety standards.

Responsibilities

• Pre-Startup: establish and execute the site’s maintenance program for utility systems, develop procedures, training, spare parts strategy, and data management; support FATs/SATs and collaborate across Engineering, MSAT, Quality, and Production.
• Post-Startup: perform field maintenance of GMP and NON-GMP assets, execute preventative maintenance, repairs, and troubleshooting while following SOPs and safety standards; manage documentation and training; support spare parts and master data in SAP S/4HANA.

Skills

Maintenance

Troubleshooting

Mechanical aptitude

Safety compliance

Education

High School diploma or equivalent

Tools

SAP S4/HANA

Building Management Systems

CMMS (Maintenance Management)

Job description

Welcome to Holly Springs, North Carolina— home to Roche/Genentech's largest-ever investment: a $2B greenfield start-up where next-generation technology, high-performing teams and Operational Excellence converge to create the global standard for high-volume, highly-efficient Drug Product manufacturing. The facility's core is defined by Innovation - leveraging advanced automation, robotics, digital tools, real-time data analytics, and simple, streamlined processes to produce the highest quality medicines. This plant meets today’s demand for CVRM (Cardiovascular, Renal, and Metabolism) medicines and is scalable to grow with the portfolio, which focuses on next-generation metabolic medicines specifically targeting the global obesity epidemic and Type 2 diabetes. This is a fast-paced, entrepreneurial environment with a high-level of accountability, with planned launch in 2028. Are you a problem-solver and change-agent who thrives in a Team environment, eager to tackle the most complex manufacturing challenges? If so, this is a once-in-a-lifetime opportunity to launch a state-of-the-art facility from the ground-up and shape the culture of our organization for the next generation. Join us in Holly Springs, where you won't just build a plant—you will build the future of medicine.

The Opportunity

We are seeking a highly skilled and motivated maintenance professional with direct experience in the operation and maintenance of Utility and Facility systems. This individual will be accountable for leading troubleshooting efforts, supporting system start-up, providing coaching and training to other personnel, and serving as owner or functional representatives on projects. In addition, they will be accountable to support maintenance of process equipment and infrastructure throughout the Holly Springs site. You will own the integrity, reliability, and compliance of the critical lifelines of our manufacturing process. Without your expertise in high-purity systems, our state-of-the-art facility cannot deliver life-saving therapeutics. You are someone who thrives in the ambiguity of a startup environment, values safety above all else, and executes with the uncompromising rigor of a world-class cGMP organization.

What You'll Do

• Pre-Startup: During the plant start-up project, you will serve as a user team representative and be responsible for establishing and executing the site’s maintenance program for utility systems. This will include development of procedures and training programs, spare part strategy, master data creation, and maintenance plan creation. You will also support FATs and SATs for utility equipment and process equipment as needed. While this role is focused on Utilities, you are expected to be able to flex to support other asset management functions of the Holly Springs site. You will provide technical support through all phases of the project, including design review, installation, commissioning, qualification, and system turnover. You will partner and collaborate with other organizations such as Engineering, MSAT, Quality, QC, Supply Chain, and Production to accomplish this. Initially, you will perform a mix of remote and onsite work (first at our temporary office location, later at the construction site). You will transition to local full time on-site work once the site buildings are built and equipment is delivered. Travel of up to 30% of the time is expected during the project phase.
• Post-Startup: You will provide in the field execution of maintenance activities on GMP and NON GMP assets. This will include both planned preventative maintenance and repairs / troubleshooting. will be done while adhering to applicable SOPs, complying with cGMP, and adhering to Federal, State, Local, and Genentech safety standards. You will operate, maintain, and repair site utility infrastructure equipment within a cGMP facility, including utilities, electrical, and HVAC systems; not limited to water-for-injection, chilled water, steam, heating hot water, cold rooms, cooling towers, fire protection, and control systems supporting 24/7 manufacturing, lab, and warehouse operations. You will perform accurate and timely detailed documentation following Good Documentation Practices in electronic systems (e.g. SAP) You will create and facilitate continuing education for the maintenance staff to increase technical skills through formal and informal training, coaching and mentorship. You will provide assistance with identification of spare parts and BOM improvements to improve service delivery and reduce equipment downtime. You will need to Read and Understand P&lDs, work from Standard Operating Procedures (SOPs) and have basic computer skills using word processors, spreadsheets, databases, and email. You will provide inputs to master data needed to support the maintenance program in SAP S4/HANA. You will support Quality Record management through gathering information and providing SME support. Proficient in Quality Management System(s). You will need to understand controlled, classified environments, aseptic processing principles, and maintain associated qualifications for access. You will oversee external service providers supporting equipment, building infrastructure, security, cleaning, waste management, and repairs. You will plan and execute improvements, repairs, asset replacements, and safe shutdown and start‑up activities. You will serve as the primary first responder to facility-related alarms. You will champion lessons learned, information sharing, and authorship of technical reports. You will maintain a state of audit-readiness at all times.

Who You Are

• Senior Level: High School diploma or equivalent with 6+ years of related work experience in an industrial / manufacturing setting with demonstrated strong mechanical aptitude.
• Master Level: High School diploma or equivalent with 8+ years of related work experience in an industrial / manufacturing setting with demonstrated strong mechanical aptitude.
• Electrical License preferred but not required.
• You have an ability to organize and solve complex, unique or unprecedented problems through the regular use of ingenuity and innovation; consistently demonstrating courage and drive to ensure optimal business results.
• You are proficient in using AI and other digital tools to solve complex challenges.
• You have familiarity with cGMP's, Health Authority regulations, and Quality Systems.
• Strong interpersonal, communication (written and verbal), project management, technical writing, and time management skills.
• You have extensive experience with utility, heating, ventilation, and air‑conditioning, or electrical systems in regulated environments such as biotechnology, pharmaceuticals, hospitals, universities, government, nuclear facilities, or semiconductor settings.
• You are experienced with Building Management Systems, Computerized Maintenance Management Systems, and predictive maintenance technologies.
• You have a hands‑on background in maintenance operations, engineering support, equipment installation or service, or instrument calibration or programming.
• You have the ability to read and interpret mechanical drawings, electrical schematics, hydraulic and pneumatic diagrams, and piping and instrumentation diagrams.

Work Environment/Safety Considerations

Candidates must be flexible to work overtime and adjust working schedule beyond normal work week. Work schedule may be subject to change based on the phase of the project and/or commercial demand. May work in the clean room environment that requires gowning in the form of hospital scrubs, bunny suits, gloves, and steel toe boots. Potential to work near hazardous materials, chemicals, and equipment as per company safety procedures and guidelines. Active role which includes lifting up to 50 lbs, navigating stairs/ladders/scaffolding, transporting equipment, material movement, and working away from a desk for the majority of working shift. Be able to work extensive hours while standing. Following project completion, this position is subject to transitioning into a shift-based schedule, potentially comprising 8-, 10-, or 12-hour shifts. Relocation assistance is not available for this role.

Expected Salary Range

The expected salary range for this position based on the primary location for this position of Holly Springs, North Carolina is $74,200 - $96,500 for the senior level role and $90,700 - $117,900 for the master level role. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.