Senior Marketing Program Manager

Google Operations Center; Illinois; On-site; USD 136,000 - 163,000; Full time

Benefits offered by this job

Health care

Parental leave

Onsite meals

Job summary

Google Operations Center is seeking a Marketing Program Management Manager to act as a strategic adviser to key clients and lead the design, implementation, and ongoing optimization of marketing strategies with an agile, global team.

You will oversee cross-functional projects across email, push, loyalty, and lifecycle marketing, translate client objectives into actionable plans, and drive growth by expanding services across geographies.

Qualifications

• 10+ years of experience leading client-facing teams in an agency or in-house marketing environment
• 5+ years in account management or client services, with demonstrated success owning senior-level relationships
• 5+ years experience on email marketing automation technology tools and CRM; bonus if experience includes push, SMS, and in-app channels
• Strong understanding of digital marketing KPIs and analytics; ability to translate data into strategic insights
• Exceptional communication skills- written, verbal, and presentation - with the ability to engage and influence at all levels
• Ability to move fluidly between high-level strategic thinking and day-to-day execution oversight

Responsibilities

• Serve as the senior point of contact for key clients, owning the relationship and acting as a trusted strategic advisor
• Develop a deep understanding of each client’s business goals, industry trends, and marketing challenges
• Translate client objectives into actionable strategies and integrated marketing plans
• Lead quarterly business reviews, strategic planning sessions, and performance reporting with senior stakeholders

Skills

Client leadership

Strategic advisory

Cross-functional leadership

Communication skills

Data-driven insights

Tools

Salesforce Marketing Cloud

Oracle Responsys

Marketo

Iterable

Braze

Job description

Google Operations Center is seeking a Marketing Program Management Manager to act as a strategic adviser to key clients and lead the design, implementation, and ongoing optimization of marketing strategies with an agile, global team.

You will oversee cross-functional projects across email, push, loyalty, and lifecycle marketing, translate client objectives into actionable plans, and drive growth by expanding services across geographies.