Senior Marketing Manager, Marketing Operations - Spine

Johnson Johnson

Raynham (MA)

Hybrid

USD 122,000 - 213,000

Full time

5 days ago

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Job summary

Johnson & Johnson in Raynham, MA is seeking a Senior Marketing Manager, Marketing Operations - Spine to lead the Spine Marketing Operations function, establishing scalable processes and driving commercial excellence.

You will partner across Sales, Product Management, Hospital Operations, Supply Chain, Finance, Commercial Excellence, and regional teams to improve performance, governance, and launch readiness, with up to 20% travel.

Qualifications

BS/BA degree required; MBA or advanced degree preferred.
8+ years of progressive business experience in Marketing, Operations, or related fields.
Healthcare, medical device, orthopedics, or spine industry experience preferred.
Proven ability to lead complex cross-functional initiatives across a matrixed org.
Strong analytical capabilities with demand signals, trends, and metrics.
Experience with product information management, ERP, CRM, reporting platforms preferred.
Ability to build relationships, influence stakeholders, and drive alignment.
Excellent communication, presentation, and project management skills.
Willingness to travel up to 20%.

Responsibilities

Lead Spine Marketing Operations and establish scalable processes.
Govern demand signal integrity, funnel health, data quality, and processes.
Ensure product visibility, hierarchy governance, and launch readiness.
Resolve operational issues affecting service, revenue, or availability.
Govern launches, transitions, and lifecycle management activities.
Coordinate with Product Management for SKUs and launches.
Collaborate with Hospital Ops, Supply Chain, Sales, and Commercial Excellence.
Develop dashboards and metrics to improve visibility and performance.
Act as primary escalation point across teams.
Identify root causes and implement scalable improvements.
Lead continuous improvement to reduce downstream burden.
Manage and develop Associate Marketing Manager.

Skills

Cross-functional leadership

Analytical capabilities

Communication skills

Project management

Relationship building

Problem solving

Team leadership

Education

BS/BA degree

MBA preferred

Tools

ERP

CRM

Reporting platforms

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Strategic Marketing

Job Category:

People Leader

All Job Posting Locations:

Raynham, Massachusetts, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson is currently seeking a Senior Marketing Manager, Marketing Operations - Spine to join our Spine Global Growth Marketing (GGM) Department located in Raynham, MA.

The preferred location for this position is Raynham, MA. Remote candidates within the United States may be considered for qualified individuals with the appropriate skills and experience.

Reporting to the Sr. Director, Global Strategy Marketing, the Senior Marketing Manager, Marketing Operations - Spine will lead the development and execution of operational processes that support commercial performance across the Spine portfolio. This role serves as the primary owner of demand signal integrity, funnel governance, product data governance, launch readiness, operational issue resolution, and cross-functional process improvement. This individual will partner closely with Sales, Product Management, Hospital Operations, Supply Chain, Finance, Commercial Excellence, and regional partners to improve business performance, protect revenue, and enable downstream marketing teams to focus on customer-facing growth initiatives.

Responsibilities:

Lead the Spine Marketing Operations function and establish scalable processes supporting commercial execution across the portfolio.
Lead governance of demand signal integrity, funnel health, product data quality, and operational processes that support commercial execution across the Spine portfolio.
Partner with key stakeholders to ensure accurate product visibility, product hierarchy governance, launch readiness, and catalog integrity across commercial platforms and business processes.
Lead cross-functional investigation and resolution of operational issues impacting customer service, case coverage, product availability, or revenue realization.
Establish and maintain governance processes supporting portfolio launches, product transitions, commercialization readiness, and lifecycle management activities.
Partner with Product Management teams to ensure product information accuracy, portfolio transitions, SKU governance, and launch sequencing activities are executed effectively.
Coordinate with Hospital Operations, Supply Chain, Sales, and Commercial Excellence partners to improve operational visibility, communication, and issue resolution.
Develop reporting, dashboards, and performance metrics that improve visibility to demand trends, operational risks, and business performance opportunities.
Act as the primary operational escalation point across Sales, Product Management, Hospital Operations, Supply Chain, and downstream marketing teams.
Identify root causes of recurring operational challenges and implement scalable corrective actions to improve business performance.
Lead continuous improvement initiatives designed to reduce operational burden on downstream marketing teams and improve organizational effectiveness.
Manage and develop the Associate Marketing Manager, Marketing Operations.

Qualifications:

A minimum of a BS/BA degree is required. MBA or other advanced degree preferred.
Candidate must have 8+ years of progressive business experience in Marketing, Operations, Supply Chain, Commercial Excellence, Finance, Product Management, Healthcare, or related business functions.
Experience within healthcare, medical device, orthopedics, spine, or related industries is preferred.
Proven ability to lead complex cross-functional initiatives across a matrixed organization.
Strong analytical capabilities with experience interpreting demand signals, operational trends, business performance metrics, and commercial processes.
Experience working with product information management, ERP, CRM, reporting platforms, or related business systems is preferred.
Demonstrated ability to build relationships, influence stakeholders, and drive alignment across multiple functions.
Strong communication, presentation, project management, and problem-solving skills.
Ability to identify process improvement opportunities and implement sustainable solutions at scale.
Ability to effectively lead, coach, and develop talent.
Ability to establish and maintain credibility as a knowledgeable business partner.
Ability to work within a matrix organization and adapt to a rapidly changing environment.
Should have a track record of career advancement and exceeding expectations.
Ability to travel up to 20%.

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Preferred Skills:

Brand Marketing, Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Developing Others, Digital Strategy, Execution Focus, Financial Analysis, Go-to-Market Strategies, Inclusive Leadership, Industry Analysis, Leadership, Market Research, Negotiation, Problem Solving, Product Development Lifecycle, Product Portfolio Management, Product Strategies, Program Management {+ 2 more}

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

ubject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year