Senior Marine Complex Claims Adjuster

American International Group, Inc.; New York, Jersey City, Atlanta (NY, NJ, GA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Bonus eligibility

Total Rewards

Job summary

American International Group, Inc. (AIG) seeks a Senior Marine Complex Claims Adjuster to manage complex marine claims including cargo, vehicle, property and equipment liabilities.

This role emphasizes investigative rigor, proactive fraud review, and collaboration with brokers, clients and legal representatives to deliver fair, well-supported outcomes. The position is primarily office-based in New York or New Jersey, with a base salary of $95,000 to $120,000 and potential bonus under the

Qualifications

• Knowledge of legal/regulatory and litigation/procedural requirements for marine claims.
• Specialist knowledge of marine technical claims topics is preferred.
• At least some experience in negotiation, mediation and arbitration.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Strong communication, time management and report-writing skills.

Responsibilities

• Handle all aspects of Marine cargo and related claims.
• Identify and review suspect/fraudulent claims per guidelines.
• Liaise with brokers, clients’ lawyers, and experts regularly.
• Support Team Managers and deputize in their absence.

Skills

Marine claims

Negotiation

Policy interpretation

Communication

Education

Experience in marine insurance

Job description

Senior Marine Complex Claims Adjuster### Senior Marine Complex Claims AdjusterApply: NJ-Jersey City: NY-New York: GA-Atlanta: Full time: Posted 2 Days Ago: JR2603787At AIG, we are reimagining the way we help customers to manage risk. Join us as a **Senior Marine Complex Claims Adjuster** to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. **Make your mark in Claims**Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. **How you will create an impact**As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop your expertise in handling and investigating complex claims. You will deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling. Additional responsibilities include:* You will proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.* Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.* You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.* Use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting. **What you’ll need to succeed*** Knowledge of legal / regulatory and litigation / procedural requirements for marine claims.* Specialist knowledge of marine technical claims topics is preferred.* At least some experience in negotiation, mediation, and arbitration.* Policy language skills enabling accurate and consistent policy wording interpretation.* Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.* Strong communication, time management, administrative and report-writing skills. Ready to accelerate your career? We would love to hear from you. For positions based in New York, the base salary range is $95,000-$120,000. For positions based in New Jersey, the base salary range is $95,000-$120,000. Your actual compensation will be dependent on your skills, experience and qualifications. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. #LI-AIG#claims #claimsexaminer #claimsadjuster #ClaimsCareers #ClaimsJobs #marine #marineclaims #inlandmarineclaims #AtlantaInsuranceJobs #AtlantaLawCareersAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.**Enjoy benefits that take care of what matters**At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.