Senior Manual QA Engineer

Hard Rock Digital; Town of Florida (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Hybrid/remote work

Global brand

Job summary

Hard Rock Digital is seeking a Senior Manual QA Engineer to ensure high‑quality player experiences across authentication, account management, promotions, and geolocation. You will validate bonus logic, loyalty mechanics, and redemption flows for web, mobile, API, and backend systems.

You will lead QA efforts with hands‑on testing, an ownership mindset, and use of AI‑assisted tools to improve coverage and efficiency. A collaborative, Agile team environment is expected.

Qualifications

• 5 years of software QA experience with focus on manual testing.
• Strong experience testing web and mobile apps in complex prod environments.
• Solid understanding of SDLC/STLC and QA best practices.
• Experience testing APIs using Postman or Swagger.
• Strong troubleshooting across frontend and backend systems.
• Experience with DevTools, Charles Proxy, Proxyman and emulators.
• Familiarity with SQL for validation and debugging.
• Demonstrated ability integrating AI-assisted tools into QA workflows.
• Ability to work independently, prioritise, and take ownership.
• Strong communication within cross-functional Agile teams.

Responsibilities

• Participate in all stages of the SDLC to ensure quality and release readiness.
• Review requirements to develop effective test strategies and coverage.
• Design, maintain, and execute test plans, cases, and exploratory testing across web, mobile, API, and backend.
• Conduct regression, integration, system, and end-to-end testing for critical journeys.
• Identify, document, track, and help troubleshoot defects through resolution.
• Assess release risk and provide QA recommendations for complex features.
• Partner with Engineering and Product to identify risks early and improve quality.
• Use Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality.
• Validate backend integrations and data consistency with SQL queries.
• Mentor junior/mid QA engineers on testing practices and debugging.

Skills

Manual testing

Web & mobile testing

API testing

SQL queries

AI-assisted QA

Defect debugging

Agile teams

Communication

Tools

Postman

Swagger

DevTools

Charles Proxy

Proxyman

Emulators

Job description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

We are looking for an experienced Senior Manual QA Engineer to help deliver reliable player experiences across critical customer journeys including authentication, account management, promotions, rewards, and geolocation. This includes validating bonus and promo eligibility logic, loyalty point and tier mechanics, and redemption flows.

You will play a key role in ensuring the quality and stability of our sportsbook and casino platforms across web, mobile, API, and backend systems. This role requires strong hands‑on testing expertise, an ownership mindset, and demonstrated experience using AI‑assisted tools to improve QA effectiveness.

What you’ll do

• Participate in all stages of the SDLC to ensure product quality and release readiness

• Review product and technical requirements to develop effective test strategies and coverage

• Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems

• Conduct regression, integration, system, and end-to-end testing for critical player-facing features

• Identify, document, track, and help troubleshoot defects through resolution

• Assess release risk and provide QA recommendations for complex features and customer journeys

• Partner with Engineering and Product teams to identify risks early and improve quality throughout development

• Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality and investigate issues

• Validate backend integrations and data consistency using SQL queries and debugging tools

• Use AI‑assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency

• Mentor junior and mid‑level QA engineers on testing best practices and debugging techniques

• Take ownership of testing strategy and execution for complex features and initiatives

• Contribute to continuous improvement of QA processes, tooling, and test coverage

Who are we looking for?

We are seeking a detail‑oriented QA professional with strong analytical skills, a collaborative mindset, and experience working in fast‑paced, complex environments.

Required qualifications

• 5 years of experience in software quality assurance with a strong focus on manual testing

• Strong experience testing web and mobile applications in complex production environments

• Solid understanding of SDLC, STLC, and QA best practices

• Experience testing APIs using tools such as Postman or Swagger

• Strong troubleshooting and debugging skills across frontend and backend systems

• Experience with tools such as DevTools, Charles Proxy, Proxyman, and emulators

• Familiarity with databases and ability to write SQL queries for validation and troubleshooting

• Demonstrated experience integrating AI‑assisted tools into QA workflows, test design, debugging, or defect analysis

• Ability to work independently, prioritise effectively, and take ownership of testing efforts

• Strong communication and collaboration skills within cross‑functional Agile teams

Nice to have

• Experience within sportsbook, casino gaming, fintech, or other regulated industries

• Familiarity with test automation frameworks or scripting languages such as Python

• Experience testing authentication, geolocation, payments, CRM, or account management flows

Key Competencies

• Ownership mindset with a strong focus on quality and customer experience

• Strong analytical thinking and attention to detail

• Ability to assess risk and prioritise effectively in fast‑paced environments

• Proactive approach to problem solving and continuous improvement

• Adaptability and curiosity when working with emerging technologies and AI‑assisted workflows

• Strong collaboration and communication across cross‑functional teams

What Success Looks Like

• High-quality releases with minimal production defects

• Reliable player-facing experiences across critical journeys

• Strong release confidence and test coverage

• Continuous improvement in QA processes and efficiency

What’s In It for You?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits.

• Flexible vacation allowance.

• A hybrid / remote working environment.

• Startup culture backed by a secure, global brand.

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).