Senior Manager, Visual Merchandising Operations

Foot Locker

San Francisco (CA)

On-site

USD 100,000 - 120,000

Full time

10 days ago

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Benefits offered by this job

Employee Discount

Paid Time Off

Medical | Dental | Vision Coverage

401(k) / Roth 401(k)

Stock Purchase Plan

Life Insurance

Flexible Spending Account

Opportunities for Advancement

Tuition Reimbursement

Strong Company Culture

Employee Resource Groups

Job summary

Foot Locker is seeking a Senior Manager of VM Store Operations to lead in-store experiences across the San Francisco area. The role focuses on visual merchandising, operational standards, and omni execution in a multi-store market.

You will partner with DMs and Brand Teams to drive CX improvements, execute financial plans, and build a high-performing store-ops team in a fast-paced environment.

Qualifications

Bachelor's degree and/or minimum of 8 years of relevant retail experience.
Ability to execute strategies in support of business strategies.
Ability to effectively work with a diverse workforce at varying levels in the organization.
Proficiency in data analysis and development of insights and recommendations.
Ability to drive change management, synergy, productivity, and harmonization of processes across region, to elevate customer experience.
Outstanding interpersonal relationship building and ability to work collaboratively.
Effective communication skills, verbal and written.
Experience with fast-paced, multi-unit and geographically dispersed environments.
Ability to manage teams and influence without authority.
Demonstrate a high level of integrity, confidentiality, and objectivity.

Responsibilities

Functional expert in all areas of in-store operations including but not limited to visual merchandising, operational standards, and capital/ special projects.
Create an environment of in-store operational excellence.
Create alignment between CX Field and Brand Teams
Impact continuous output reaching full potential of people, tools, and technology relative to operations.
Build an industry leading Sr. Mgr. In-Store Ops team
Elevate in-store operational effectiveness.
Puts action against GEO insights to advance competitive edge.
Deliver financial excellence by executing against the annual financial plans for company.
Balance shifting priorities to minimize CX disruptions.

Skills

Data analysis

Interpersonal skills

Communication

Team leadership

Change management

Adaptability

Strategic thinking

Education

Bachelor's degree

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

The Senior Manager VM Store Operations position is a field leadership role with focus on execution of all functional aspects of in-store operational experiences within a market span of stores. Including but not limited to special projects, in-store visual merchandising, operational standards, and best in class omni execution. They are the operational subject-matter-expert in support of Field DMs. The Sr. Mgr. VM Store Operations will work in conjunction with the field DM team to collectively achieve the business objectives for their geo stores.

The Senior Manager, VM Store Operations will support the San Francisco area.

Responsibilities

Functional expert in all areas of in-store operations including but not limited to visual merchandising, operational standards, and capital/ special projects.
Create an environment of in-store operational excellence.
Create alignment between CX Field and Brand Teams
Impact continuous output reaching full potential of people, tools, and technology relative to operations.
Build an industry leading Sr. Mgr. In-Store Ops team
Elevate in-store operational effectiveness.
Puts action against GEO insights to advance competitive edge.
Deliver financial excellence by executing against the annual financial plans for company.
Balance shifting priorities to minimize CX disruptions.

Qualifications

Basic Qualifications

Bachelor's degree and/or minimum of 8 years of relevant retail experience
Ability to execute strategies in support of business strategies.
Ability to effectively work with a diverse workforce at varying levels in the organization.
Proficiency in data analysis and development of insights and recommendations.
Ability to drive change management, synergy, productivity, and harmonization of processes across region, to elevate customer experience.
Outstanding interpersonal relationship building and ability to work collaboratively.
Effective communication skills, verbal and written.
Experience with fast-paced, multi-unit and geographically dispersed environments.
Ability to manage teams and influence without authority.
Demonstrate a high level of integrity, confidentiality, and objectivity.

Key Competencies

Excellent communication skills
Planning and organizational skills
Results driven
Team player
Adaptable
Financial and business acumen
Prioritization
Organizational Awareness
Information Management
Analytical Ability

Physical Demands and Work Environment

Physical Environment

Primary responsibilities require sitting, operating, and viewing a computer and other business equipment for up to 12 hours.
While performing the duties of the job, the employee is regularly required to stand, walk, sit, talk, hear and see.
Repetitive movement of hands and fingers.

Work Environment

The noise level in the work environment is usually minimal.
75% travel required including overnights

At Foot Locker, We Value Innovation, Authenticity, And Integrity In All That We Do. To Uphold The Security And Fairness Of Our Hiring Process, We Ask That Candidates Refrain From Using AI Tools, Including ChatGPT, During Interviews And Assessments. To Ensure a Smooth And Secure Experience, Please Review The Following Guidelines.

Cameras must be on for all virtual interviews.
AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

The annual base salary range is $ 100,000 - $ 120,000 This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits