Senior Manager, Supply Chain Site Support

Lonza; San Jose (CA); Hybrid; Confidential; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, and vision insurance

PTO

Job summary

Lonza is seeking a Senior Manager, Supply Chain Site Support to lead SAP-driven site stabilization and process harmonization across U.S. sites. You will architect end-to-end supply chain execution models, drive gap analyses, and deploy training frameworks to enable Class A MRP II performance.

The role emphasizes cross-functional leadership, global blueprint ownership, and collaboration with site operations and finance, with relocation assistance and comprehensive benefits available.

Qualifications

• 10+ years of advanced supply chain experience in regulated pharma or life sciences.
• APICS CPIM required; PMP certification highly desired.
• Exceptional SAP mastery with the ability to teach and troubleshoot SAP transactions.

Responsibilities

• End-to-End SAP Execution Support: SME for Plan-to-Make processes across sites.
• Site Process Stabilization: perform gap analyses and remediation plans.
• Blueprint & MRP II Certification: drive certification programs with site leadership.
• Systems & Process Standardization: write SOPs, policies, and work instructions.
• SME Training & Coaching: develop training modules for site super-users and planners.
• Cross-Functional IT & Business Liaison: liaise between site supply chain and Global IT.
• Stakeholder Alignment & Influence: influence objectives with site leadership.

Skills

SAP Mastery

APICS CPIM

PMP

Supply chain experience

Education

Bachelor's Degree

Master's Degree

Tools

SAP

Job description

Senior Manager, Supply Chain Site Support

Costa Rica, San Jose
United States, Houston (Texas)
United States, Morristown (New Jersey)
United States, Portsmouth (New Hampshire)

Location:

USA(Morristown, NJ; Portsmouth,NH; orWalkersville,MD; Houston, TX; Vacaville, CA; Bend, OR). Eastern Time Zone preferred

Schedule:

Monday – Friday (Standard Business Hours / Global Flexibility Required)

Travel:

Up to 30% domestic and international travelrequiredto support various manufacturing sites

We are seeking a high-caliber SAP and planning systems expert to join our team as the Senior Manager, Supply Chain Site Support. Reporting to the Director, Global Supply Chain Group Lead, this role is a hybrid position that can sit at any of our primary U.S. offices, with a strong preference for East Coast hub sites. In this critical, high-impact role, you will act as the principal architect for site-level supply chain stabilization and process harmonization across all U.S. Divisions and Business Units. Operating with broad direction and procedural autonomy, you will conduct rigorous gap analyses, design corrective action plans, resolve site-specific systemic bottlenecks, and spearhead on-site and remote training frameworks. Specifically, you will champion the end-to-end execution of our Global Blueprint Certification Program to systematically prepare our operational sites to achieve Class A MRP II operational excellence.

What will you get:

An agile career and dynamic working culture.

An inclusive and ethical workplace.

SME Process Authority:

Own the deployment, standardization, and long-term sustainability of end-to-end SAP Supply Chain execution models across multiple major manufacturing sites.

Global Blueprint Ownership:

Drive high-visibility readiness projects that directly transition sites to elite, world-class MRP II Class A performance levels.

Compensation programs that recognize high performance.

Relocationassistanceis available for eligible candidates and their families, if needed.

Medical, dental, and vision insurance, as well as PTO and more.

Whatyou willdo:

End-to-End SAP Execution Support:

Serve as the definitive Subject Matter Expert (SME) for SAP "Plan-to-Make" processes, bridging transactional system execution with physical floor actions (including master data, process orders, MRP run configurations, purchase orders, and warehouse/material movements).

Site Process Stabilization:

Assess global supply chain processes across multiple sites and divisions;establishformal gap analyses and deploy execution-focused action plans to remediate operational issues and clear audit findings.

Blueprint & MRP II Certification:

Directly partner with site operationsand leadershipteams to drive the SC E2E Execution Blueprint Certification Program, helping sites address process gaps,establishsustainability matrices, and clear compliance milestones.

Systems & Process Standardization:

Write, align, and implement robust Standard Operating Procedures (SOPs), Policies, and Work Instructions (WIs) toestablishdeep operational standardization.

SME Training & Coaching:

Develop and deliver interactive training modules, serving as a proactive coach for site super-users, planners, andlogisticsleads to expand overall systemproficiency.

Cross-Functional IT & Business Liaison:

Act as the primary strategic interface between site supply chain teams, finance departments, and Global IT to log, troubleshoot, and resolve critical SAP issues.

Stakeholder Alignment & Influence:

Partner closely with site leadership and multi-cultural operational teams to influence process execution, alignobjectives, and resolve conflicting constraints without direct line authority.

Whatwe are looking for:

Experience:

10+ years of advanced, hands-on experience in multiple supply chain roles (planning, execution, warehouse, andlogisticsmanagement) within a regulated pharmaceutical, biotechnology, or life sciences manufacturing site environment.

SAP Mastery:

High-tier, comprehensive SAP subject matterexpertiseacross planning and warehouse modules isabsolutely essential. You mustpossessthe demonstrated ability to actively teach, troubleshoot, and translate complex SAP transactions for all levels.

Certifications:

APICS CPIM (Certified in Planning and Inventory Management) professional standard mastery isrequired. PMP (Project Management Professional) certification is highly desired.

Strategic Change Management:

Highly exceptional communication and presentation capabilities; proven ability to lead up, influence across hierarchical levels, and drive execution within a complex matrix structure.

Conflict Resolution & Project Delivery:

Proven capacity to manage multiplecomplex, multi-site projects simultaneously whileremainingself-directed and highly collaborative.

Education:

ABachelor's Degreeisrequired. AMaster's Degreein a technical or business discipline is preferred.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence,Passionand Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, andthat’sthe kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. Ifyou’reready to help turn our customers’ breakthrough ideas intoviabletherapies, we look forward to welcoming you on board.