Senior Manager, Supply Chain Process & Systems

Chipotle; Quincy (MA); Hybrid; USD 150,000 - 222,000; Full time

Job summary

Chipotle Mexican Grill, Inc. is seeking a Senior Manager, Supply Chain Process & Systems to design and govern end-to-end supply chain processes spanning Planning, Procurement, Logistics, FSQA, and distribution.

The role acts as the primary liaison between Supply Chain and IT/DI&A to enable scalable, data-driven improvements. Based in Newport Beach, CA, this hybrid position emphasizes process standards, master data governance, and adoption of new capabilities including Oracle enhancements, RFID,

Qualifications

• 6-8+ years of experience in Supply Chain process improvement, systems, technology enablement, product or project delivery.
• Experience designing and improving processes, facilitating current-state and future-state mapping, and developing SOPs, governance, controls, and training.
• Strong ability to translate between Supply Chain and technical teams, define requirements and use cases, and influence priorities.

Responsibilities

• Lead end-to-end Supply Chain process alignment and governance across Planning, Procurement, Logistics, FSQA, Suppliers, and Distribution Centers.
• Translate business needs into requirements, use cases, data needs, and roadmaps for IT & DI&A.
• Own governance of master data processes, SOPs, RACI models, and training materials.

Skills

Supply chain process improvement

Stakeholder management

Requirements gathering

Change management

Data governance

Education

Bachelor’s degree in Supply Chain

Tools

Oracle ERP

GS1/RFID

SmartSheets

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Senior Manager, Supply Chain Process & Systems leads the design, governance, documentation, alignment, and continuous improvement of end-to-end Supply Chain processes. Serving as the primary liaison between Supply Chain and Chipotle’s Data Insights and Analytics (DI&A) and IT organizations, this role translates business needs into clear requirements, prioritizes them through technology capacity planning, and enables scalable process, data, and systems solutions. Working within Supply Chain leadership’s strategic priorities, the Senior Manager partners across Planning, Procurement, Logistics, Food Safety & Quality Assurance (FSQA), Suppliers, Distribution Centers, DI&A, and IT product owners to identify inefficiencies, design future-state processes, and lead implementation, change management, and adoption of new capabilities. The role owns Supply Chain process standards, SOPs, process-map governance, master data governance, and stewardship of Supply Chain visibility tools and services, while serving as the Supply Chain lead for technology initiatives and system integrations, including Oracle enhancements, AI, RFID, and traceability solutions.

LOCATION

This hybrid position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

WHAT YOU’LL DO

• Lead end-to-end Supply Chain process alignment and governance across Planning, Procurement, Logistics, Food Safety, Suppliers, and Distribution Centers and establish consistent workflows, handoffs, roles, decision rights, controls, and measures.
• Serve as the primary Supply Chain business translator and liaison with DI&A, IT, and product owners converting business needs into clear requirements, use cases, data needs, and actionable technology roadmaps.
• Represent Supply Chain in enterprise technology intake, capacity planning, and prioritization processes; articulate business value, urgency, dependencies, risks, and resource needs so critical initiatives receive appropriate visibility and sequencing.
• Partner with IT product owners to shape current and next-generation roadmaps for Oracle and other Supply Chain platforms, identify capability gaps, and maximize the value of existing and future solutions.
• Identify process inefficiencies, control gaps, and inconsistent ways of working, facilitate current-state and future-state process design and recommend practical, scalable solutions.
• Own Supply Chain process documentation and standards, including SOPs, process maps, RACI models, business rules, controls, templates, and training materials; maintain governance and version control.
• Lead Supply Chain implementation, business readiness, testing, change management, and adoption for technology capabilities affecting the function, including AI, RFID, traceability, automation, and system integrations.
• Own the business stewardship and continuous improvement of the Supply Chain visibility platform; ensure effective data and system connectivity among suppliers, distribution centers, and Chipotle, and act as the Supply Chain technology lead for cross-system issues and enhancements.
• Own governance of the end-to-end Supply Chain master data process, including data ownership, standards, workflows, quality measures, controls, and issue resolution; serve as the Supply Chain lead for technology projects integrating data and systems.
• Manage day-to-day support and performance of Supply Chain applications and integrations, partnering with DI&A and IT to monitor interfaces and background jobs, resolve incidents, coordinate releases, and maintain support documentation.
• Support the Traceability Program led by FSQA team and serve as the primary Supply Chain liaison with GS1; coordinate RFID and traceability standards, adoption, and compliance with suppliers and external partners.
• Establish process and technology KPIs, dashboards, and benefits tracking to measure process compliance, user adoption, data quality, system reliability, cycle time, service, and value realization.
• Coordinate consultants, vendors, and external partners; manage project plans, risks, issues, decisions, status communications, deliverables, and business adoption.
• Lead, coach, and prioritize the work of team members supporting process governance, systems, reporting, visibility, and master data management; provide clear performance feedback and development support.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor’s degree in Supply Chain, Business, Technology, Information Systems, Analytics, or a related field, or equivalent experience.
• 6-8+ years of experience in Supply Chain process improvement, systems, technology enablement, product or project delivery, master data, reporting, or analytics.
• 2+ years of people, team, or project leadership experience, including coaching, work prioritization, and employee development.
• Strong end-to-end Supply Chain knowledge across Planning, Procurement, Logistics, inventory, suppliers, and distribution; food service, restaurant, CPG, or fresh supply chain experience is preferred.
• Demonstrated ability to translate between Supply Chain and technical teams, define requirements and use cases, and influence technology priorities and capacity decisions.
• Experience designing and improving processes, facilitating current-state and future-state mapping, and developing SOPs, governance, controls, and training.
• Experience across the technology delivery lifecycle, including roadmaps, requirements, testing, implementation, integration, change management, adoption, and support; Oracle or a comparable ERP is preferred.
• Working knowledge of master data governance, supply chain visibility, traceability, GS1/RFID, reporting, AI, or automation.
• Highly organized project or program leader with strong analytical, problem-solving, facilitation, relationship-building, and communication skills; relevant certifications are preferred.
• PMP, CSCMP, APICS CPIM preferred
• SmartSheets or project management/productivity tools, Oracle preferred

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $150,000.00–$222,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.