Senior Manager, Supply Chain Planning

Palmetto; Charlotte (NC); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, and vision coverage

Paid parental leave

Retirement plans

Job summary

Palmetto, a consumer energy platform based in Charlotte, NC, seeks a transformational leader to own the Safe Harbor program end-to-end, aligning OEMs, distributors, and EPC partners to meet aggressive growth plans.

You will set strategy, manage commercial relationships, and present trade-offs to Palmetto’s executive team while driving planning, forecasting, and working capital across multiple states and partnerships.

Qualifications

• 7+ years in supply chain, operations, or program management with at least 3 years leading teams.
• Experience running S&OP at scale and presenting to executives.
• Experience negotiating commercial terms with suppliers or OEMs.
• Strong grasp of working capital, credit exposure, and how supply decisions affect cash.
• Experience leading through influence across sales, finance, legal, and operations.
• Strong Excel and data skills, and experience with an ERP such as NetSuite.
• Clear, direct communication with executives and with partners outside the company.

Responsibilities

• Own the Safe Harbor program end to end from OEM order to distributor branch to EPC install.
• Set priorities, targets and KPIs, spot risks to volume, timing and cash early, and run the issues and decisions log.
• Lead OEM relationships as the senior Palmetto contact for six programs; negotiate volume commitments, lead times, payment terms and credit limits.
• Lead distribution strategy; own distributor relationships and performance, manage fee structure and rate card with Finance.
• Drive EPC participation; set expectations for forecasts, job data and equipment handling; raise compliance.
• Lead planning and executive S&OP; own the supply plan with yield, safety stock and days of supply; run monthly reviews.
• Partner with Finance to model scenarios and cash needs; support working capital planning.
• Own tools and processes; guide supply planning tool requirements and adoption with Product and Engineering.
• Open commercial items with OEMs and distributors closed on schedule.

Skills

Supply chain leadership

S&OP leadership

OEM negotiation

Cash flow know-how

NetSuite ERP

Excel / data skills

Executive communication

Tools

Kinaxis

Pigment

o9

NetSuite

Job description

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, Palmetto helps homeowners make home energy more affordable, reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners, across 30+ states, building the operating infrastructure for the consumer energy transition, one home at a time.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Senior Director, Supply Chain.

Summary of Role

Palmetto's Safe Harbor program puts more than a billion dollars of customer-owned equipment into the field. Six OEMs build it, multiple distribution partners hold it on consignment, and more than 500 EPC partners install it across 32 states and Puerto Rico.

You will own the success of that program. That means the right equipment in the right branch at the right time, installs that keep pace with plan, and OEM and distributor relationships that hold up under pressure. You'll set the strategy, run the commercial relationships, and bring the program's trade‑offs to executive leadership with a clear recommendation.

This is a leadership role. You'll lead the team, the process, and the tools, and you'll represent the program in front of OEM executives, distributor leadership, and Palmetto's executive team.

Strategic & Tactical

• Own the Safe Harbor program end to end, from OEM order to distributor branch to EPC install. Set priorities, targets and KPIs, spot risks to volume, timing and cash early, and run the issues and decisions log.
• Lead OEM relationships as the senior Palmetto contact for six programs. Negotiate volume commitments, lead times, payment terms and credit limits, manage escalations, develop supplier risk options, and build plans for new OEM programs through 2027-2030.
• Lead distribution strategy. Own distributor relationships and performance, set how OEM volume is allocated across distributors and branches, expand and onboard the network, and manage the fee structure and rate card with Finance.
• Drive EPC participation. Set expectations for forecasts, job data and equipment handling. Work with regional leadership to raise compliance and recommend enforcement, including pausing program access.
• Lead planning and executive S&OP. Own the supply plan and its assumptions (yield, safety stock, days of supply, lead times). Run monthly demand and supply reviews, and bring constraints to leadership with options, financial impact and a recommendation.
• Partner with Finance. Provide the supply plan, PO schedule and install data for cash and working capital planning, model scenarios with the CFO’s team, and make the case for working capital when volume needs it.
• Own tools and processes. Lead the supply planning tool’s requirements, platform decision and adoption, and work with Product and Engineering on the portal fields the program depends on.

How we’ll measure success

• Installs versus plan by OEM program and region
• Days of supply by SKU and branch against target
• Demand forecast accuracy versus actual installs
• EPC forecast submission rate, weighted by volume
• OEM commitments, payments and credit limits managed with no surprises
• Distributor fee variance between accrued and invoiced
• Planning tool live and used for the monthly cycle
• Open commercial items with OEMs and distributors closed on schedule

Qualifications

• 7 years+ in supply chain, operations, or program management, with at least 3 years leading teams
• A track record running S&OP at scale and presenting to executives
• Experience negotiating commercial terms with suppliers or OEMs, including volume commitments and payment terms
• Strong grasp of working capital, credit exposure, and how supply decisions affect cash
• Experience leading through influence across sales, finance, legal, and operations
• Strong Excel and data skills, and experience in an ERP such as NetSuite
• Clear, direct communication with executives and with partners outside the company

Preferred

• Experience in solar, energy storage, electrical distribution, HVAC, or similar equipment channels
• Experience with consignment or customer-owned inventory models
• Experience selecting and rolling out planning platforms such as Pigment, Kinaxis, or o9
• Experience managing a large, fragmented partner base
• Experience with supply chain financing programs

Employment is contingent upon the successful completion of a background check.

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.