Senior Manager, Strategy & Operations

Socket.dev; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a Senior Manager, Strategy & Operations to drive high-priority growth and operational initiatives across the firm. This role offers ownership, exposure to senior leadership, and the chance to impact the growth of America’s largest personal injury law firm.

The Senior Manager will focus on scaling high-growth practice areas, partnering with the Complex Litigation group on ad-hoc strategic initiatives, and leading cross-functional teams to translate strategy into

Qualifications

• 5–8+ years in strategy, operations, management consulting, business operations, growth strategy, or similar.
• Ability to independently structure and solve ambiguous problems and translate recommendations into action.
• Experience developing growth strategies, evaluating new markets, launching initiatives, or scaling functions.
• Strong analytical and financial modeling skills to derive insights and recommendations.
• Exceptional project management and ability to drive complex initiatives across functions.
• Strong executive communication to synthesize information and present recommendations clearly.

Responsibilities

• Drive growth of key practice areas and identify new opportunities.
• Build scalable operating models with processes, tech, and performance management.
• Manage organizational performance with clear metrics and accountability.
• Lead strategic initiatives to address bottlenecks and improve performance.
• Develop go-to-market and marketing strategies with practice leaders.
• Translate priorities into workplans with owners, milestones, and risk management.

Skills

Strategy & operations

Growth strategy

Financial modeling

Project management

Executive communication

Influence without authority

Ownership mindset

Ambiguity tolerance

Education

Bachelor's degree

MBA or advanced degree

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is seeking a Senior Manager, Strategy & Operations to lead high-priority growth and operational initiatives across the firm.

This is an opportunity for someone who wants significant ownership, exposure to senior leadership, and the ability to directly impact the growth of America’s largest personal injury law firms.

This role’s initial focus will be to scale several high growth potential practice areas. The Senior Manager will also partner with leadership in the Complex Litigation organization on ad-hoc strategic initiatives.

This is a highly cross-functional role at the intersection of strategy and execution, responsible for driving fast-moving strategic priorities, addressing operational challenges and leveraging technology to transform how we operate and scale.

The ideal candidate is a highly analytical, action-oriented operator who is comfortable tackling ambiguous problems, developing data-driven recommendations, and working collaboratively to drive results.

Responsibilities

• Drive growth of key practice areas. Partner with practice leadership to develop and execute growth strategies, including identifying new opportunities, evaluating new markets and market segments, and building the operational capabilities to scale.
• Build scalable operating models. Design and implement the processes, organizational structures, technology, reporting, and performance management systems necessary to support rapidly growing practices and new business initiatives.
• Manage organizational performance and accountability. Establish clear expectations, and performance metrics and monitor execution against goals, holding teams accountable to adherence with processes and protocol and achieving target business results
• Lead strategic initiatives. Partner with operations leaders to identify and solution high-priority opportunities and operational bottlenecks and develop and implement solutions that improve business performance and reduce
• Develop go-to-market and marketing strategies. Work closely with Marketing and practice leaders to evaluate addressable markets, identify target client populations, develop acquisition strategies, assess channel economics, and determine where the firm should deploy marketing resources to accelerate growth.
• Drive execution and accountability. Translate strategic priorities into clear workplans, owners, milestones, and measurable outcomes. Proactively identify risks and dependencies, resolve roadblocks, and ensure initiatives move from recommendation to implementation.

Qualifications

• 5 – 8+ years of experience in strategy, operations, management consulting, business operations, growth strategy, private equity portfolio operations, or a similarly analytical and execution-oriented environment.
• Demonstrated ability to independently structure and solve ambiguous business problems and translate recommendations into action.
• Experience developing growth strategies, evaluating new markets, launching new initiatives, or scaling businesses or operating functions.
• Strong analytical and financial modeling skills, with the ability to use data to develop insights and make clear business recommendations.
• Exceptional project management skills and demonstrated ability to drive complex initiatives across multiple functions and stakeholders.
• Strong executive communication skills, including the ability to synthesize complex information and communicate recommendations clearly and concisely.
• Ability to influence and drive accountability across teams without relying on formal authority.
• Comfortable operating in a fast-paced, entrepreneurial environment where priorities evolve and individuals are expected to take significant ownership.
• High degree of intellectual curiosity, judgment, and bias toward action.
• Bachelor's degree required; MBA or other advanced degree is a plus but not required.

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Salary Range

$140,000 — $180,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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