Senior Manager, Software Engineering - Identity and Access Management

salesforce.com, inc.; San Francisco (CA); Hybrid; USD 208,000 - 286,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Manager, Software Engineering for the Security Infrastructure IAM team in San Francisco or Bellevue.

You will lead a hands-on team delivering context-aware, just-in-time access and governance across production systems, collaborating with SRE and engineering to keep services secure and highly available. You’ll shape the next-gen IAM platform, enforce real-time security policies, and drive 24/7 operations, with a focus on provisioning, PAM, and access control.

Qualifications

• 10+ years in software engineering, with 3+ years leading teams.
• Hands-on with AWS/Azure/GCP, Kubernetes, and Terraform.
• Experience with Go or Java and IAM/security platforms.
• Familiarity with SAML, OpenID Connect, OAuth 2.0, and compliance like NIST/ISO 27001.

Responsibilities

• Lead and mentor an engineering team that owns its services end to end, following Agile methodologies, including 24/7 operations and root cause investigations.
• Set goals and deliverables for provisioning and deprovisioning, privileged access management, role- and policy-based access control, and access appropriateness.
• Design, test, deploy, and operate the IAM stack with engineering and business partners to deliver one enterprise identity solution for Salesforce.
• Hire, develop, and evaluate direct reports, and drive platforms that continuously assess the security of code and third-party packages used by Salesforce engineers.

Skills

IAM leadership

Kubernetes

Terraform

Go or Java

Public cloud platforms

Authentication standards (SAML/OpenID)

24/7 operations

Tools

AWS

Azure

Google Cloud

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

• The Senior Manager, Software Engineering role is part of our Security Infrastructure organization, within the Identity and Access Management (IAM) engineering team. You will lead the team that builds and runs services providing context-aware, just-in-time access and governance across Salesforce production infrastructure.
• You will shape our next generation IAM platform, enforcing security policies based on real-time context. You will partner with Site Reliability and engineering teams to build cloud-agnostic tooling that keeps Salesforce secure and highly available.
• Your near-term focus is how IAM services deploy across first-party and public cloud environments. Your longer-term focus is strengthening our security posture to improve our National Institute of Standards and Technology Cybersecurity Framework (NIST CSF) score.
• This role is based in San Francisco, CA or Bellevue, WA and is eligible for a hybrid work arrangement.

What You'll Actually Be Doing

• Lead and mentor an engineering team that owns its services end to end, following Agile methodologies, including 24/7 operations and root cause investigations.
• Set goals and deliverables for improving provisioning and deprovisioning, privileged access management, role- and policy-based access control, and access appropriateness.
• Design, test, deploy, and operate the IAM stack with engineering and business partners to deliver one enterprise identity solution for Salesforce.
• Hire, develop, and evaluate direct reports, and drive platforms that continuously assess the security of code and third-party packages used by Salesforce engineers.

You're Our Person If...

• You have 10+ years of industry experience, including at least 3 years managing software engineering teams.
• You have hands-on or team-leadership experience with a major public cloud platform (AWS, Azure, or Google Cloud Platform), Kubernetes, and Infrastructure-as-Code (Terraform), plus experience building scalable, highly available platforms in Go or Java.
• You have working knowledge of authentication standards (SAML, OpenID Connect, OAuth 2.0), identity lifecycle management, and compliance frameworks such as NIST and ISO 27001.
• You have led complex programs with cross-functional stakeholders in a matrixed organization, and you have experience in a 24/7 environment with structured change management.

Even Better If...

• You have 5+ years managing identity and access management teams.
• You have experience with Privileged Access Management (PAM) and control plane and data plane access flows in public cloud environments.
• You have experience designing cloud-scale IAM services, including single sign-on, multi-factor authentication, and authorization, and with federation protocols such as WS-Federation.
• You have experience driving strategy and using open-source technologies.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.