Senior Manager-Software Engineering

dart; United States; On-site; USD 105,000 - 173,000; Full time

Job summary

The Dallas Area Rapid Transit (DART) is a public sector agency responsible for delivering transit services to North Texas. The Senior Manager, Software Engineering will advance the agency's software capabilities through modern architecture, secure development practices, cloud technologies, automation, and AI innovation to support reliability and customer experience.

The role oversees web applications, content management, and enterprise software for fare collection, information systems, mobile

Qualifications

• Leadership experience overseeing software engineering teams.
• Experience delivering enterprise software solutions for public sector or large organizations.
• Familiarity with secure development practices and cloud technologies.

Responsibilities

• Lead planning, design, development, implementation, and maintenance of enterprise software solutions.
• Provide coaching and succession planning for software engineering personnel.
• Ensure solutions meet cybersecurity, regulatory, and enterprise architecture standards.

Skills

Leadership

Strategic planning

Cloud technologies

Agile methodologies

DevOps

CI/CD

AI/ML awareness

Stakeholder management

Education

Bachelor's Degree in Information Systems or Computer Science

Tools

CI/CD pipelines

Automated testing

DevSecOps

Job description

Pay Range: $105,000.00 - $173,250.00

Country: United States of America

Address: 1401 PACIFIC AVE

City: DALLAS, TX 75201

FLSA:

Exempt Professionals:

02 - Professional (EEO-4-United States of America), 1B - Managers and Directors (EEO-SubCategory)

General Summary: The Dallas Area Rapid Transit (DART) is a public sector agency that provides transit to the cities in North Texas. The Senior Manager, Software Engineering is responsible for advancing the agency's software engineering capabilities through modern architecture, secure development practices, cloud technologies, automation, and artificial intelligence innovation. This leader ensures technology solutions support operational reliability, customer experience, cybersecurity objectives, and the long-term digital transformation strategy of the agency. Responsible for the design, development and implementation of web applications and processes. Provides oversight for content management, workflow, security, document imaging, user accounts and administration of web site. Works closely with cross-functional teams to design and implement solutions. Identifies and evaluates alternatives for client requirements.

• Provides coaching, mentoring, career development, and succession planning for software engineering personnel while fostering a culture of collaboration, accountability, innovation, and continuous learning.
• Leads the planning, oversees the design, development, implementation, maintenance, and support of enterprise software solutions supporting business operations, customer-facing services, and transit operational systems.
• Supports software systems associated with fare collection, customer information systems, mobile applications, dispatch technologies, scheduling platforms, vehicle technologies, asset management systems, and enterprise resource planning solutions.
• Develops and executes software engineering strategies, roadmaps, standards, and modernization initiatives aligned with organizational priorities, digital transformation objectives, and enterprise architecture principles.
• Oversee the full software development lifecycle for enterprise applications, customer-facing solutions, mobile applications, integrations, and digital platforms.
• Establishes and promotes modern software engineering practices, including Agile methodologies, DevOps, DevSecOps, CI/CD pipelines, automated testing, code quality standards, and release management processes.
• Provides oversight for application architecture decisions, ensuring solutions are scalable, resilient, secure, maintainable, and aligned with enterprise standards.
• Ensure software projects are delivered on time, within budget, and in accordance with business requirements, quality standards, and cybersecurity requirements.
• Establish and monitor performance metrics for software delivery, quality, reliability, and customer satisfaction.
• Ensures software solutions comply with applicable regulatory, privacy, and cybersecurity requirements including PCI-DSS, data protection policies, and agency standards.
• Evaluates opportunities to leverage AI, automation, and data analytics to improve operational performance, customer experience, and organizational effectiveness.
• Supports implementation of Artificial Intelligence (AI), machine learning, automation, and advanced analytics capabilities while ensuring responsible governance and cybersecurity considerations.
• Oversees vendor relationships, software licensing, consulting engagements, managed service providers, and system integrators to ensure contractual obligations, service expectations, and technical standards are achieved.
• Develops and maintains software engineering policies, procedures, technical standards, and governance practices.
• Prepares and delivers executive-level presentations, reports, and recommendations regarding software engineering initiatives, risks, investments, and performance metrics.
• Supports agency emergency preparedness activities, major operational events, technology recovery efforts, and continuity planning initiatives as required.
• Prepares and delivers presentations, reports, and recommendations regarding software engineering initiatives, risks, investments, and performance metrics.
• Manages the project development process for web-based applications from kick-off through launch and application enhancement. Responsible for delivering projects on time and within budget. Has a section budgetary and contract services responsibility supporting the technology software engineering OPEX and CAPEX activities.
• Performs other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications. Bachelor's Degree from an accredited college or university in Information Systems, Computer Scienc