Senior Manager - Software Development Engineering

9025 CVS Shared Services Resources LLC; Scottsdale (AZ); On-site; USD 107,000 - 261,000; Full time

Job summary

CVS Health is seeking a senior engineering leader in Scottsdale, AZ to drive AI/ML and GenAI solution delivery. You will mentor a high-performing team, set technical strategy, and partner with business leaders to translate needs into roadmaps.

You will oversee end-to-end delivery across multiple initiatives, enforce DevOps, data governance, and compliant practices in a regulated environment, and advise on AI adoption and architecture.

Qualifications

• 8+ years of people management experience.
• 5+ years of hands-on software development in cloud environments.
• Experience building AI/ML solutions with GPT/Gemini/Claude LLM models.
• Proficiency in Python and API design.
• Hands-on experience with Azure and GCP, and Kubernetes.
• Experience with vector databases and major cloud AI platforms.
• Strong SQL, data analytics, and automation skills.
• Excellent communication with business leaders and teams.

Responsibilities

• Lead, mentor, and grow a high-performing engineering team focused on AI/ML and GenAI delivery.
• Set strategic technical direction for the AI Enablement team and advocate for best practices.
• Translate business requirements into technical roadmaps and solutions.
• Oversee end-to-end delivery of multiple AI initiatives from ideation to production.
• Drive design and development of AI/ML and GenAI solutions.
• Champion low-code/no-code platforms to accelerate delivery.
• Establish DevOps, CI/CD, and data governance practices.

Skills

People management

Software development

AI/ML deployment

Python

APIs design

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Azure

GCP

Kubernetes

Vector databases

Vertex AI

Claude Skills

Copilot Studio

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Key Responsibilities

• Lead, mentor, and grow a high-performing engineering team focused on AI/ML and GenAI solution delivery.
• Set strategic technical direction for the AI Enablement team, advocating for engineering best practices, scalable architecture, and responsible AI development.
• Partner with business leaders and domain-specific IT teams to translate business requirements into actionable technical roadmaps and solutions.
• Oversee end-to-end delivery of multiple concurrent AI initiatives, from ideation through production deployment and adoption.
• Drive the design and development of AI/ML and GenAI solutions.
• Champion the use of low-code/no-code platforms (e.g., Microsoft Copilot Studio, Power Automate) and Claude Skills alongside traditional full-stack development to accelerate solution delivery.
• Establish and enforce DevOps, CI/CD, and data governance practices to ensure reliable, secure, and compliant delivery.
• Operate within a regulated enterprise environment, ensuring solutions align with formal architecture, security, privacy, audit, and enterprise governance standards.
• Act as a trusted advisor to business and IT partners on AI adoption strategy, use case evaluation, and solutioning.
• Build and maintain strong cross-functional relationships, fostering collaboration between engineering, business, and governance stakeholders.
• Report on program progress, risks, and value delivered to senior leadership.

Required Qualifications

• 8+ years of people management experience, including building, leading, and developing high-performing engineering teams.
• 5+ years of hands‑on software development experience in cloud and distributed environments using modern technology stacks.
• Demonstrated experience building AI/ML solutions, including exposure to GPT/Gemini/Claude LLM models, Vertex AI, RAG, GenAI, agentic AI workflows and orchestration.
• Proficiency in Python and full-stack development, including designing and building APIs.
• Hands‑on experience with cloud platforms (Azure, GCP) and container orchestration using Kubernetes.
• Experience working with vector databases in support of AI/ML and GenAI solutions.
• Experience with major cloud AI/ML platforms (e.g., Google Cloud Vertex AI, Azure OpenAI, AWS Bedrock).
• Strong proficiency in SQL, data analytics, and automation.
• Proven experience with DevOps practices and CI/CD pipelines.
• Excellent communication and interpersonal skills, with a demonstrated ability to engage effectively with business leaders and translate business requirements into actionable technical plans.
• Experience operating within a regulated enterprise environment, including familiarity with formal architecture, security, privacy, audit, and governance processes.
• Strong strategic thinking and program management skills, with the ability to manage multiple concurrent initiatives in a fast‑paced environment.

Preferred Qualifications

• Experience within Finance or a similar regulated financial services function.
• Prior experience establishing or scaling an AI Enablement, AI Center of Excellence, or similar function.
• Experience with agentic AI frameworks and orchestration tools.
• Experience building and scaling low-code/no-code AI solutions (Copilot Studio agents, Power Automate flows, Claude Skills) as an enablement pattern for business and IT partners.
• Experience designing or implementing semantic context layer using vector database and/or knowledge graph architectures to support GenAI and RAG solutions.
• Familiarity with enterprise AI and Data governance, and responsible AI frameworks.
• Experience presenting to and influencing executive-level stakeholders.
• Track record of driving organizational change and technology adoption at scale.

Education

Bachelor or higher degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Pay Range

The typical pay range for this role is: $106,605.00 - $260,590.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

We anticipate the application window for this opening will close on: 09/26/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.