Senior Manager, Site Reliability Engineering - Infrastructure Platform

Okta; Washington (District of Columbia); On-site; USD 232,000 - 319,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Job summary

Okta is seeking a Sr. Manager of Infrastructure Platform and Shared Services to lead edge networking, K8s, observability, automation platform, and tooling at scale.

You will drive cross-functional collaboration across SRE and infrastructure teams in a fast-paced SaaS environment in the United States. You will own the design and operation of scalable, self-service cloud platforms, mentor a high-performing team, and continuously improve SDLC processes and deployment practices while aligning with

Qualifications

• 6+ years of technical leadership & people management.
• 3+ years running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud (AWS preferred).
• Strong expertise in cloud-native architectures and edge infrastructure (WAF, ALB, NLB, Apache, Nginx).
• Hands-on experience in SRE automation and tooling.
• Deep experience building and operating observability platforms at scale (Grafana, Splunk, APM).
• Proven ability to lead cross-functional teams and manage large-scale programs.
• Computer Science Degree or related degree or equivalent experience.

Responsibilities

• Lead the Infra platform and shared services org across SRE & Infrastructure initiatives.
• Build a world-class observability platform with self-service capabilities.
• Accelerate velocity of SRE and product engineering through robust platforms and tooling.
• Own the design and operation of scalable, self-service Cloud infrastructure platforms (Observability, deployments, Edge infra).
• Lead, mentor, and grow a high-performing team of engineers and managers.
• Perform engineering design evaluations within resource, budget, and scheduling constraints.
• Improve SDLC processes for Infrastructure as code and release management.
• Manage service expectations and prioritize resource allocation.
• Maintain knowledge of industry best practices and evolving technologies.

Skills

Technical leadership

People management

Cross-functional leadership

Cloud-native architectures

SRE automation

Observability platforms

Strong communication

Education

CS Degree or related field

Tools

Terraform

Splunk

Grafana

CI/CD pipelines

Nginx/Apache

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Infrastructure Platform and Shared Services Team

Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling.

As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling.

What you’ll be doing

• Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization.
• Build a world-class observability platform and monitoring capabilities enabled with self-service
• Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities.
• Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure)
• Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains.
• Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints.
• Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management
• Manage service and business expectations and prioritize resource allocation
• Maintain a deep knowledge of industry best practices, evolving trends, and technologies

What you’ll bring to the role

• 6+ years of experience in technical leadership & people management
• 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.
• Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines.
• Strong background and hands-on experience in SRE automation& tooling
• Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment.
• Demonstrated ability to lead cross-functional teams and manage large-scale programs
• Effective verbal, written communication and interpersonal skills
• Computer Science Degree or related degree or equivalent experience

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

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Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:: $232,000 USD - $319,000 USD

The Okta Experience

• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.