Senior Manager, Sales - Resiliency Solutions

itron; Chicago (IL); Hybrid; USD 125,000 - 218,000; Full time

Benefits offered by this job

Hybrid work schedule

401k matching

Employee stock purchase program

Job summary

Itron is seeking a Senior Manager, Sales in Chicago to lead a high-performing team of Account Executives and drive growth for the Resiliency Solutions portfolio across electric and gas utilities.

You'll shape territory strategy, coach top sellers, forecast accurately, manage complex enterprise deals, and partner with Product, Marketing, CS, and Solution Consulting to deliver measurable business outcomes and enduring customer value.

Qualifications

• 8+ years in enterprise software/SaaS sales with leadership
• 3+ years leading sales teams
• Experience selling to Electric and/or Gas Utilities
• Experience managing complex enterprise sales cycles with executive, operational, and technical stakeholders
• Strong strategic account planning and forecasting abilities
• Ability to coach teams on consultative and value-based selling
• Excellent communication and relationship-building skills
• Bachelor's degree in a related field or equivalent experience

Responsibilities

• Lead, coach, and develop a team of Account Executives
• Define territory strategy, account prioritization, and opportunity planning
• Drive forecast accuracy, pipeline management, and business reviews
• Support complex customer engagements with multi-stakeholder sales cycles
• Grow recurring revenue and strengthen customer relationships
• Collaborate with Product, Marketing, CS, and Solution Consulting teams
• Provide market insights to influence product strategy and priorities
• Champion an inclusive, customer-focused culture

Skills

Enterprise software sales

SaaS sales leadership

Utilities sales

Forecasting

Territory planning

Coaching

Consultative selling

Relationship building

Executive communication

Education

Bachelor's degree

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

At Itron, we're building the digital foundation for the next generation of utility infrastructure. As a Senior Manager, Sales within our Resiliency Solutions business, you will lead a team of Account Executives responsible for driving growth across electric and gas utility customers. This role combines frontline sales leadership with strategic territory planning, coaching, and market development to accelerate adoption of Itron's utility software and SaaS solutions.

You will build a high-performing, customer-centric sales organization that partners with utility leaders to modernize operations, improve resiliency, and deliver measurable business outcomes. The ideal candidate brings a strong background in utility software sales, team leadership, and strategic account planning within complex enterprise environments.

Duties & Responsibilities

• Lead, coach, and develop a team of Account Executives, fostering a culture of accountability, collaboration, and continuous growth.
• Partner with sales leadership to define territory strategy, account prioritization, and opportunity planning across key utility customers.
• Drive consistent execution of sales processes, forecast accuracy, pipeline management, and business reviews.
• Support complex customer engagements and strategic opportunities while helping the team navigate multi-stakeholder sales cycles.
• Build and execute growth strategies that expand recurring revenue and strengthen customer relationships.
• Collaborate with Product, Marketing, Customer Success, and Solution Consulting teams to deliver exceptional customer experiences.
• Provide market insights and customer feedback to influence product strategy and business priorities.
• Champion an authentic, inclusive, and customer-focused culture that encourages innovation and agility.

Required Skills & Experience

• 8+ years of enterprise software, SaaS, or technology sales experience, including leadership responsibility.
• 3+ years of experience leading sales teams and developing high-performing sellers.
• Demonstrated success selling software solutions to Electric and/or Gas Utilities.
• Experience managing complex enterprise sales cycles involving executive, operational, and technical stakeholders.
• Strong strategic account planning, territory management, and forecasting capabilities.
• Ability to coach teams on consultative and value-based selling methodologies.
• Excellent communication, presentation, and relationship-building skills.
• Bachelor's degree in a related field or equivalent experience.

Preferred Skills & Experience

• Experience leading utility software or grid modernization sales teams.
• Knowledge of utility work management, asset management, GIS, construction, field operations, or infrastructure management solutions.
• Experience scaling sales organizations within high-growth technology businesses.
• Background selling SaaS solutions with recurring revenue and ARR targets.
• Familiarity with utility digital transformation initiatives and infrastructure modernization programs.
• Experience with MEDDIC, Challenger, SPIN, or similar sales methodologies.
• MBA or advanced business degree preferred.

Travel: Up to 50%

Benefits Info

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $125,000-218,000 annually. This position is eligible for our Sales Incentive Plan.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer.

If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [e-mail].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com