Senior Manager, Sales Operations

ATLAS MEDICAL SERVICES LTD. STI.; United States; À distance; USD 115 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health, Vision & Dental Insurance

Tuition Reimbursement

Vacation/Holidays/Sick Time

Flexible Spending & Health Savings

Work/Life Balance

401(k) with Company match

Pet Insurance

Résumé du poste

Parexel is seeking a Senior Manager, Global Commercial Operations and Enablement to drive operational excellence for the Inside Sales and commercial teams in a remote capacity. You will design processes, enablement programs, and campaigns that accelerate growth while partnering with cross-functional teams to ensure data integrity and pipeline visibility.

The role focuses on enabling commercial effectiveness, strategic enablement, and collaboration with senior leadership to optimize campaigns,

Qualifications

• Bachelor's degree required in a relevant field.
• 6-8+ years in sales ops, enablement, or related roles in CRO/biotech.
• Experience designing and implementing sales processes and enablement programs.
• Proficiency with Salesforce for pipeline, reporting, and admin tasks.
• Familiarity with enablement platforms like Highspot and sales engagement tools.

Responsabilités

• Design, implement, and optimize sales operations processes and CRM governance.
• Develop a global sales enablement strategy for Inside Sales and related teams.
• Lead outbound and nurture campaigns using intelligence platforms.
• Collaborate with Marketing to align events and campaigns with pipeline goals.
• Analyze sales performance data with Power BI/Tableau to guide leadership decisions.
• Serve as primary contact for commercial operations, coordinating with senior stakeholders.
• Create onboarding and ongoing training aligned with go-to-market strategy.
• Manage enablement platforms and sales engagement tools to support campaigns.

Connaissances

Sales operations

CRM management

Enablement strategy

Power BI

Stakeholder communication

Formation

Bachelor's degree in Business or Life Sciences

Outils

Salesforce

Highspot

LinkedIn Sales Navigator

Power BI

Tableau

Description du poste

Title

Senior Manager, Sales Operations

Primary Location

United States, Remote

Job ID

R0000046519

Category

Administrative

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About The Role

We are seeking a Senior Manager, Global Commercial Operations and Enablement, to join our team in a remote capacity. As a Senior Manager, Global Commercial Operations and Enablement, you will drive operational excellence and strategic enablement across our global Inside Sales and commercial teams. This role is essential to advancing our commercial effectiveness, supporting business development objectives, and enabling our teams to deliver exceptional client value. You'll serve as the operational and strategic backbone of our Inside Sales organization, partnering with cross-functional teams to design and execute processes, campaigns, and enablement programs that accelerate business growth.

You’ll join a fast-paced, growth-oriented environment focused on making a meaningful impact through sales operations optimization, global enablement strategy, and commercial campaign execution. With diverse teams and continuous learning opportunities, the Senior Manager, Global Commercial Operations and Enablement can explore career paths and expand skills across commercial strategy and operations.

Key Responsibilities

• Design, implement, and continuously improve sales operations processes and CRM governance (Salesforce) to ensure data integrity, pipeline visibility, and adoption across the global Inside Sales organization
• Develop and execute a comprehensive global sales enablement strategy that equips Inside Sales and MBD teams with the skills, tools, content, and processes needed to engage effectively with biotech and pharmaceutical clients
• Lead the development and execution of MBD Inside Sales outreach campaigns, including prospecting, nurture, and re-engagement campaigns, utilizing intelligence platforms such as LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook
• Partner with Marketing to align MBD Inside Sales support with corporate events and conferences, coordinating pre-event, on-site, and post-event activities to convert event participation into qualified meetings and pipeline opportunities
• Analyze sales performance data and generate actionable insights using tools such as Power BI and Tableau to support commercial leadership decision-making and drive continuous improvement
• Serve as a primary point of contact for commercial operations and enablement needs, building and maintaining effective working relationships with the Global Head of Inside Sales, regional directors, commercial leadership, and marketing teams
• Design and deliver onboarding and ongoing training programs for Inside Sales and MBD team members, ensuring alignment between enablement content and go-to-market strategy
• Manage and optimize sales enablement platforms (e.g., Highspot) and sales engagement automation tools (e.g., Gong Engage) to support enablement initiatives and campaign execution

You’ll Thrive In This Role If You Bring

• Expertise in sales operations, CRM management, and commercial enablement strategy
• Experience designing and executing sales processes, campaigns, and enablement programs that drive measurable business results
• Strong proficiency with Salesforce, sales enablement platforms, and commercial intelligence tools
• Proven ability to collaborate across functions and communicate clearly with senior stakeholders
• Strategic thinking balanced with hands-on execution capability and attention to detail
• Comfort working in a global, matrixed environment with the ability to manage multiple priorities simultaneously
• Understanding of the CRO and life sciences commercial landscape, including biotech and pharmaceutical client segments

Required Qualifications

• Bachelor's degree in Business, Life Sciences, Marketing, Communications, or a related field
• Minimum 6-8 years of experience in sales operations, commercial enablement, or business development within a CRO, life sciences, or related professional services environment
• Demonstrated experience designing and implementing sales operations processes and enablement programs
• Proficiency in Salesforce CRM, including pipeline management, reporting, and administration
• Experience with sales enablement platforms such as Highspot
• Familiarity with commercial intelligence platforms including LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook
• Proficiency in MS Office/365 including Excel, PowerPoint, and Teams
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Effective verbal and written communication skills, including the ability to present to senior stakeholders

Preferred Qualifications

• Master's degree or MBA
• Relevant certifications in sales enablement, CRM administration, or project management (e.g., Salesforce Administrator Certification, PMP)
• Working knowledge of sales engagement automation tools such as SalesLoft and/or Gong
• Prior people management or team leadership experience
• Knowledge of the CRO industry and clinical development services landscape
• Experience planning and managing industry events and conferences in a commercial context

Benefits And Compensation

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company match
• Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

The potential base pay range for this role is $115K - 120K. The actual salary offered may vary within this range based on several factors, including the position and level offered, skills, education, training, experience, professional achievements, and location.

Some roles may also be eligible for additional incentives, bonuses, or other compensation programs. Our Talent Acquisition team will provide details on applicable bonus plans or incentive structures for eligible positions.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.