Senior Manager, Sales - North America

ASM International; Phoenix (AZ); On-site; USD 180,000 - 260,000; Full time

Job summary

ASM International in Phoenix is seeking a Director/Senior Manager, Sales to lead strategic account management for key semiconductor customers across North America. You will own account plans, drive revenue growth, and coordinate cross-functional teams to deliver ASM's sales strategy.

The role requires 5+ years in semiconductor capital equipment sales, strong business acumen, and the ability to navigate complex technical buy cycles. Travel domestically and internationally is expected.

Qualifications

• 5+ years of sales, account management or related experience in the semiconductor capital equipment industry.
• Experience managing strategic customer relationships and commercial engagements.
• Strong commercial acumen and ability to influence across a matrixed organization.
• Experience coordinating complex technical sales cycles and customer evaluations.

Responsibilities

• Develop and execute account plans to support sales growth and market share expansion.
• Own commercial engagement and account strategy for assigned semiconductor customers.
• Build and maintain relationships with engineering, operations, procurement, and executive stakeholders.
• Identify new business opportunities and competitive displacement strategies.
• Lead sales campaigns for new systems, upgrades, and service offerings.
• Manage order forecasting, opportunity pipelines, and booking commitments.
• Coordinate product introductions, evaluations, and qualification activities with customers.
• Drive resolution of commercial issues through cross-functional collaboration.
• Ensure alignment between customer requirements and ASM product capabilities.
• Support contract negotiations and commercial discussions.
• Communicate customer requirements and market intelligence back to product teams.

Skills

Sales

Account management

Strategic accounts

Business development

Cross-functional coordination

Customer relations

Communication

Education

Bachelor's degree in Engineering, Physics, Materials Science, Business

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.Butwe're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Director / Senior Manager, Sales reports to the GM, Sales & Service - NA/EU and is responsible for driving sales growth, customer satisfaction, and strategic account management for key semiconductor customers across North America. The role owns day-to-day account management, commercial activities, sales planning, forecasting, and cross-functional coordination to ensure successful execution of ASM's product and service sales strategy.

The Director / Senior Manager, Sales serves as the primary commercial interface for assigned customer accounts and product lines and works closely with Business Units, Product Management, Service, Process Engineering, and Operations to deliver customer success, drive market share growth, and achieve revenue objectives.

Key Responsibilities

• Develop and execute account plans to support sales growth and market share expansion.
• Own commercial engagement and account strategy for assigned semiconductor customers.
• Build and maintain strong relationships with engineering, operations, procurement, and executive stakeholders.
• Identify new business opportunities, share gain opportunities, and competitive displacement strategies.
• Lead sales campaigns for new systems, upgrades, and service offerings.
• Manage order forecasting, opportunity pipelines, and booking commitments.
• Coordinate product introductions, evaluations, and qualification activities with KPUs and customer teams.
• Drive resolution of commercial issues through effective cross-functional collaboration.
• Ensure alignment between customer requirements and ASM product capabilities.
• Support contract negotiations and commercial discussions.
• Communicate customer requirements and market intelligence back into ASM product organizations.
• Champion ASM's Safety First culture and compliance requirements.

Impact

• Accountable for revenue growth, market share expansion, and customer relationship development within assigned accounts.
• Influences customer technology adoption and purchasing decisions.
• Drives execution of account strategies to support business objectives.
• Leads and coordinates cross-functional teams through influence and collaboration.

Education

• Bachelor's degree in Engineering, Physics, Materials Science, Business, or a related discipline. Advanced degree preferred.

Experience & Skills

• 5+ years of sales, account management, business development, or related experience within the semiconductor capital equipment industry.
• Experience managing strategic customer relationships and commercial engagements.
• Strong commercial and business acumen.
• Experience coordinating complex technical sales cycles and customer evaluations.
• Demonstrated success achieving revenue, growth, and market share objectives.
• Excellent communication, presentation, and relationship-building skills.
• Ability to influence across a matrixed organization.
• Strong understanding of the North American semiconductor market and customer landscape.
• Ability to travel domestically and internationally as required.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.