Senior Manager, Retailer.com (ULTA)

Charlotte Tilbury; New York (NY); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Generous staff discount

Medical, dental, and vision benefits

Commuter Benefits

FSA

Job summary

Charlotte Tilbury is seeking a Senior Manager, Retailer.com to lead the ULTA.com business in North America. You will own the P&L, set growth strategies, and drive online revenue with retailer partnerships, digital shelf optimization, and cross‑functional collaboration across marketing, planning and supply chain.

The role requires deep retailer.com expertise, strong analytical capabilities, and the ability to influence internal and external partners to deliver profitable online growth in a

Qualifications

• 6+ years of experience in eCommerce, retailer.com, digital commerce, or omnichannel retail.
• Strong experience managing retailer.com businesses within beauty, luxury, or consumer goods.
• Proven track record driving online sales growth through ecommerce strategy and retailer partnerships.

Responsibilities

• Own the ULTA.com P&L across the US and Canada, including revenue delivery and profitability.
• Lead cross-functional collaboration across marketing, planning, supply chain and finance to execute initiatives.
• Drive digital shelf excellence, content optimization, SEO and onsite discoverability for ULTA.com.
• Develop retailer.com growth strategies aligned to company objectives and ULTA priorities.
• Lead retailer business reviews and strategic planning with key stakeholders.

Skills

eCommerce

retailer.com

digital commerce

omnichannel retail

P&L management

cross-functional leadership

analytical skills

communication

stakeholder management

forecasting

Tools

Skai

Salsify

Power BI

Tableau

Job description

AboutCharlotte Tilbury Beauty

Founded in 2013 byworld‑renownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the mosttalked‑aboutbeautybrands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growinginnovation centres across APAC. Every region brings its own sparkle,cultureand community, creating the unmistakable magic of Team Tilbury.

We’rebold.We’redisruptive.We’repowered by creativity,innovationandindustry‑leadingtech. And as we continue to break records across countries,channelsand categories,we’relooking for extraordinary talent to join us.

About the role

The Senior Manager, Retailer.com – ULTA (North America) will lead the commercial growth strategy and execution for Charlotte Tilbury’s ULTA.com business across the US and Canada. This roleis responsible forowning the retailer.com P&L and driving profitable online sales growth through strategic retailer partnerships, digital shelf optimization, promotional planning, and cross-functional collaboration across marketing, media, planning, supply chain, and commercial teams.This role will also support Department Stores & Pureplayer retailer.com.

The ideal candidate combines strong commercial acumen with deep retailer.comexpertise, analytical rigor, and the ability to influence both internal stakeholders and external retail partners. This individual will serve as the key ecommerce business lead for ULTA.com, ensuring strong commercial performance, operational excellence, and a best-in-class consumer experience across all digital touchpoints.

As a Senior Manager, Retailer.com you will

Commercial Strategy & Business Growth

• Own the ULTA.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management.

• Develop and execute comprehensive retailer.com growth strategies aligned to companyobjectivesand ULTA priorities.

• Drive online revenue, market share, conversion, and profitability through best-in-class ecommerce strategies.

• Build annual and quarterly retailer.com business plans andidentifyopportunities to accelerate growth across assortment, search visibility, promotional activities, and digital shelf performance.

• Partner with finance, planning, and commercial teams to manage forecasts,risksand opportunities, and deliver against sales targets.

• Evaluate investment decisions and promotional opportunities through a commercial and ROI-driven lens.

• Monitor the competitive landscape, emerging trends, and evolving retailer capabilities to inform strategic recommendations and growth opportunities.

Retail Partnership & Cross-Functional Leadership

• Serve as the primary ecommerce lead for ULTA digital teams and retailer.com partnerships.

• Build strong cross-functional relationships internally and externally to influence retailer priorities, unlock visibility opportunities, and drive ecommerce growth initiatives.

• Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams to ensure seamless execution of retailer.com initiatives.

• Drive alignment across teams to support key launches, promotional moments, seasonal campaigns, and commercial priorities.

• Lead retailer business reviews, performance recaps, and strategic planning discussions with key stakeholders.

Digital Shelf & Consumer Experience

• Lead digital shelf excellence across ULTA.com to ensure a best-in-class consumer experience and strong conversion performance.

• Partner closely with internal content, creative, and brand teams to deliver high-performing PDP content, enhanced brand storytelling, SEO optimization and onsite discoverability initiatives.

• Support optimization of taxonomy, search visibility, ratings & reviews, and onsite merchandising opportunities.

• Ensure flawless execution of product launches, assortment updates, pricing changes, and promotional setup across retailer.com platforms.

• Partner cross-functionallyto improve content performance, digital shelf visibility, and conversion-driving experiences.

Promotional Planning & Retail Media Collaboration

• Collaborate closely with internal media teams and ULTA.com media networks to align retailer.com priorities with paid media activations and campaign strategies.

• Develop and manage retailer.com promotional calendars, product launches, and seasonal campaigns to maximize visibility and conversion.

• Support retailer-specific activations, co-op marketing opportunities, and digital amplification strategies.

• Analyze promotional and campaign performance in partnership with analytics and media teams toidentifyoptimization opportunities and improve business performance.

Analytics & Operational Excellence

• Leverage retailer analytics platforms, syndicated data, and internal reporting tools to evaluate business performance andidentifyactionable growth opportunities.

• Monitor KPIs including traffic, conversion, search ranking, basket size, digital shelf performance, ratings & reviews, and sales trends.

• Deliver business recaps, executive-level reporting, and actionable insights to leadership and cross-functional stakeholders.

• Partner with supply chain and planning teams to support inventory forecasting, in-stock optimization, and operational readiness.

• Identifyopportunities to improve operationalefficiencies, reporting capabilities, and automation processes.

Who you will work with

Reports to the AVP, National Accounts, ULTA with dotted line reporting into the VP, Digital & Growth

About you

• 6+ years of experience in eCommerce, retailer.com, digital commerce, or omnichannel retail.

• Strong experience managing retailer.com businesses within beauty, luxury, consumer goods, fashion, or related industries.

• Proven success driving online sales growth through ecommerce strategy, digital merchandising, promotional planning, and retailer partnership management.

• Strong commercial and financial acumen with experience managing ecommerce revenue targets, forecasting, and P&L performance.

• Deep understanding of prestige beauty retailer ecosystems, luxury consumer behavior, and retailer.com best practices.

• Experience working cross-functionally with media, content, creative, planning, and supply chain teams.

• Strong analytical skills with experience using reporting and analytics platforms such as Skai,Salsify,Power BI, Tableau, or similar tools preferred.

• Excellent communication, presentation, and stakeholder management skills.

• Strong commercial mindset with the ability to balance strategic thinking and operational execution.

• Ability to manage multiple priorities in a fast-paced environment.

Charlotte Tilbury is a fast‑paced, dynamic andever‑evolvingenvironment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success,they’rea guide - not a barrier. If you candemonstratethe capabilities needed for the role,we’dlove to hear from you, whether you havemore or less experiencethan listed.

Why join us?

Base Salary Range - $125,000-135,000

• Generous staff discount to use on all products

• Medical, dental, and vision benefits

• Commuter Benefits (Pre-tax)

• Flex Spending Account (FSA)

• Employee Assistance Program (EAP)

• 401(k) with Company match

• Paid Time Off

• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

We look for people who want to grow, innovate and be part of a truly global #DreamTeam.