Senior Manager-Retail

Verizon; New York (NY); On-site; USD 54,000 - 93,000; Full time

Benefits offered by this job

Best in class medical/dental/vision

Verizon 401(k) plan with matching up 6

Tuition assistance up to $8k

Job summary

Verizon in New York is seeking a high‑energy retail leader to guide store operations and drive superior customer and employee experiences in a fast-paced environment.

You will build and mentor a sales team, hire and train staff, develop sales strategies and tools, manage budgeting and forecasting, and report performance to senior leadership. This role emphasizes accountability, collaboration, and results.

Qualifications

• Bachelor’s degree or 4+ years of work experience.
• Six+ years of relevant sales/retail experience.
• Willingness to work a flexible schedule, including evenings and weekends.
• Management experience in a commission-based sales environment.

Responsibilities

• Build, develop and mentor your sales team.
• Provide hiring, performance management and ongoing sales training and support.
• Engage in sales strategy development to showcase products and services.
• Develop and implement sales tools and initiatives.
• Maintain store operations and inventory controls.
• Engage in budgeting, forecasting, and provide sales reports.
• Interact with senior management on cross-functional matters.

Skills

Store leadership

Sales management

Budgeting & forecasting

Team mentoring

Performance coaching

Education

Bachelor’s degree or 4+ years experience

Tools

Retail POS systems

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities.

• Building, developing and mentoring your sales team.

• Provide hiring, performance management and ongoing sales training and support for your team to exceed sales, retention, quality and service objectives.

• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.

• Developing and implementing sales tools and initiatives.

• Maintaining the operations of your store by running retail inventory compliance.

• Engaging in budgeting, forecasting, analyzing and providing sales reports.

• Provides solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

Our comprehensive benefits (starting day one) are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental and vision

• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both

• Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives

• Five weeks of paid time off (vacation, holidays, and personal days)

• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)

• Up to $8k per year in tuition assistance

• Discounts up to 50% off on Verizon products and services

• Additional employee discounts on attractions, automotive, travel, and more

Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What we’re looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Willingness to work a flexible work schedule, including evenings and weekends.

• Management experience in a commission-based sales environment.

Even better if you have one or more of the following:

• Proven track record of achieving challenging team and individual sales goals.

• Balanced multiple opposing priorities in a multifaceted environment.

• Set goals, evaluated performance and developed a high-performing team.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job‑related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $53,500.00 - $93,000.00.