Senior Manager, Resources for Living Product Development & Management

CVS Health; Springfield (IL); On-site; USD 68,000 - 183,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a senior product/portfolio leader to drive strategic plans and end-to-end delivery across behavioral health and employee assistance programs. You will coordinate cross-functional teams, translate strategy into implementation plans, and guide prioritization to meet multi-year goals in a healthcare context.

This role emphasizes leadership, clear communication with executives, and ongoing adaptation to industry trends.

Qualifications

• 7+ years cross-functional, project, or product management experience in the healthcare industry.
• 5+ years of experience in one or more areas such as management consulting, financial analysis, project management, public policy, mergers and acquisitions, operations management, or strategic execution.
• Ability to translate product strategy into high-level implementation plans and detailed project plans.
• Experience solving customer needs and delivering on a product vision with system linkages and technical implications.
• Ability to articulate product and technical strategy to business partners during development sessions.
• Ability to elevate risks, communicate dependencies, and propose alternatives for mitigation.
• Experience managing multiple competing products/projects with prioritization and attention to detail.
• Proven experience in strategic execution of programs, especially in healthcare or behavioral health.
• Strong leadership and team management skills with ability to influence stakeholders at all levels.
• Experience developing analyses, presentations, and materials to implement strategy or change initiatives.
• Excellent communication and interpersonal skills with collaboration across diverse teams.

Responsibilities

• Develop and execute strategic business plans that align with Resources for Living priorities.
• Lead end-to-end project implementation with cross-functional teams and oversee complex technical delivery.
• Prioritize, clarify next steps, and delegate to meet deadlines and achieve results.
• Partner with managers and business areas to identify workflow processes and interdependencies.
• Manage multiple products and projects simultaneously with strong prioritization and attention to detail.
• Influence senior leaders and stakeholders to advance strategies and initiatives.
• Identify gaps, risks, and unmet needs; develop mitigation strategies and escalate as needed.
• Stay current on behavioral health and EAP trends and incorporate innovations into product strategy.
• Represent the company with executives, provider and vendor partners, and customers.
• Support the Product Leader with product inquiries and related activities.

Skills

Cross-functional project management

Product management

Healthcare industry

Strategic planning

Stakeholder management

Leadership

Education

Bachelor's degree or equivalent

Job description

Position Summary

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Key Responsibilities

• Develop and execute strategic business plans that advance organizational goals and align with the multi-year priorities of Resources for Living
• Lead end-to-end project implementation, including cross-functional project plan development, execution, and oversight of complex technical delivery
• Achieve desired results, determine what is important and urgent, clarify next steps, and delegate effectively to meet deadlines and achieve desired results
• Partner with functional managers, business segments, and other business areas to identify and address all workflow processes and interdependencies
• Manage multiple competing products and projects simultaneously, applying strong prioritization and attention to detail to meet deadlines
• Influence and secure buy-in from senior leaders and key stakeholders to advance strategies and initiatives
• Identify gaps, barriers, risks, and unmet needs, developing mitigation strategies and escalating to leadership as appropriate
• Stay current on industry trends and advancements in behavioral health and employee assistance programs (EAP), incorporating relevant innovations into product development/strategy
• Represent the company with high-visibility constituents, including internal executives, provider and vendor partners, and customers
• Support the Product Leader with general product inquiries and related activities

* This role can reside in any location

Required Qualifications

• 7+ years of cross-functional, project, or product management experience in the healthcare industry
• 5+ years of experience and technical/functional expertise in one or more of the following: management consulting, financial analysis, project management, public policy, mergers and acquisitions, operations management, and/or strategic execution
• Proven ability to translate product strategy into a high-level implementation plan and detailed project plans that track product development and commercialization
• Experience solving customer needs and delivering on a product vision, accounting for system linkages, technical implications, and the ability to anticipate changes and resolve barriers
• Demonstrated ability to articulate product and technical strategy to business partners during product development and requirements sessions
• Skilled at elevating risks, communicating dependencies, and recommending alternative solutions in time to allow for mitigation or strategic response
• Proficient in managing multiple competing products/projects with effective prioritization and eye for detail.
• Proven experience in the strategic execution of programs, particularly within healthcare or behavioral health
• Strong leadership and team management skills, with the ability to influence and engage stakeholders at all levels
• Demonstrated experience developing analyses, presentations, and supporting materials to implement strategy or change initiatives
• Excellent communication and interpersonal skills, with a track record of successful collaboration across diverse teams

Preferred Qualifications

• Industry experience in mental or behavioral health, payer, commercial, and/or Medicare
• Experience with mental health and/or employee assistance programs (EAP)
• Strong relationship management skills with both internal teams and external constituents

Education

Bachelors Degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$67,900.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.