Senior Manager, Regulatory Operations & Automation

BetMGM; New Jersey; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and DI

401(k) with company match

Pre-tax savings accounts (HSA/FSAs)

Flexible PTO

Professional development reimbursement

Employee resource groups

Ticket giveaways

Job summary

BetMGM is seeking a Senior Manager, Regulatory Operations and Automation in New Jersey to lead regulatory operations, intelligence, and automation initiatives. The role entails managing statutes, regulations, directives, controls, and policies across jurisdictions, while guiding GRC technology usage and AI opportunities to improve efficiency and visibility.

Reporting to the VP of Compliance, you will build and lead a high-performing team, set quality standards, and collaborate with Legal,

Qualifications

• Bachelor's degree required; Master's preferred.
• Experience in regulatory operations and compliance programs.
• Experience leading teams and cross-functional collaboration.

Responsibilities

• Lead regulatory operations and automation strategy aligned with Compliance and enterprise objectives.
• Create and maintain a centralized regulatory requirements database with clear ownership and version control.
• Oversee the GRC platform and governance processes.
• Evaluate AI opportunities and implementation strategies to improve efficiency and accuracy.
• Partner with Legal, Technology, Product, Risk, Operations, Privacy, Security and others to assess risks and controls.
• Monitor regulatory changes across BetMGM's jurisdictions and drive timely implementation.
• Respond to regulatory inquiries and coordinate responses with internal stakeholders.
• Oversee monitoring of regulatory developments and standards relevant to BetMGM operations.
• Develop and maintain internal controls, policies, and procedures for new-market entry and ongoing operations.
• Foster collaboration and build authentic relationships across teams to support execution.

Skills

Regulatory operations

Cross-functional leadership

Regulatory intelligence

AI opportunities assessment

Stakeholder management

Quality control

Education

Bachelor's degree

Master's degree

Tools

GRC platform

Job description

Discover What's Possible at BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.

As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

The Opportunity

The Senior Manager, Regulatory Operations and Automation will lead BetMGM's regulatory operations, regulatory intelligence, and compliance automation functions. This role oversees the collection, maintenance, analysis, communication, and attestation of statutes, regulations, regulatory directives, internal controls, terms and conditions, and policies and procedures across all jurisdictions in which BetMGM operates. The position will lead the use of Governance, Risk, and Compliance (GRC) technology and evaluate artificial intelligence (AI) opportunities and implementation strategies to improve efficiency, accuracy, scalability, and visibility across Compliance operations.

Reporting to the VP, Compliance, the Senior Manager will operate with a high degree of independence and accountability. The role will set priorities, establish quality-control standards, coach and develop talent, lead teams through change, and build cross-functional partnerships. This leader will bring a company-first mindset, make sound decisions in ambiguous situations, clarify ownership, balance stakeholder needs, communicate key decisions, foster innovation, and facilitate constructive resolution of conflict.

Responsibilities

• Lead the regulatory operations and automation strategy, aligning team priorities, technology solutions, and deliverables with Compliance and enterprise objectives.
• Create and maintain a centralized database of regulatory requirements that can be leveraged across multiple verticals, with clear ownership, standardized data elements, version control, searchability, and cross-referencing.
• Oversee the GRC platform and related governance processes.
• Evaluate AI opportunities and implementation strategies to improve efficiencies across regulatory research, monitoring, obligation mapping, change management, document drafting, workflow management, and reporting.
• Partner with Legal, Technology, Product, Risk, Operations, Privacy, Security, and other stakeholders to evaluate risks and controls, and support responsible implementation and adoption.
• Monitor, assess, and track regulatory changes in all jurisdictions in which BetMGM operates; determine business impacts, assign ownership, communicate requirements, and drive timely implementation and closure.
• Respond to regulatory inquiries and coordinate accurate, complete, and timely responses with appropriate internal stakeholders; maintain records of requests, commitments, supporting documentation, and status.
• Oversee monitoring of public meetings, legislative and regulatory developments, standards, directives, and other authoritative sources relevant to BetMGM operations.
• Lead the development and maintenance of internal controls, policies, procedures, and other regulatory documentation for new-market entry and ongoing operations.
• Apply an enterprise mindset to identify opportunities for consistent requirements and controls across products, jurisdictions, and business verticals while preserving jurisdiction-specific obligations.
• Build, coach, and develop a high-performing team through clear expectations, effective delegation, candid feedback, learning opportunities, recognition, and succession planning.
• Promote collaboration, inclusion, constructive challenge, and knowledge sharing across teams; build authentic relationships that support execution and facilitate resolution of conflict.
• Ensure work product and system data are accurate, complete, consistent, professionally drafted, and subject to appropriate review and quality-control measures.
• Perform other related duties as assigned by the VP, Compliance.

Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

Master's degree preferred; bachelor's degree req