Senior Manager, Quality Management

L3Harris Technologies; Anaheim (CA); On-site; USD 139,000 - 259,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Education assistance

Paid time off

Job summary

L3Harris Technologies in Anaheim seeks a Senior Manager, Quality Management to lead site-wide quality performance and execution. You will oversee internal audits, program quality, quality engineering, and support functions while partnering with Operations, Engineering, and Supply Chain to ensure product quality and customer satisfaction.

You will drive continuous improvement through RCCA, DFMEA/PFMEA, and cost-of-poor-quality reduction initiatives, while supporting NPD/APQP and customer

Qualifications

• Bachelor’s degree with 12+ years of related experience or graduate degree with 10+ years.
• Extensive knowledge of quality systems and standards (ISO 9001, AS9100, AS9145).
• Experience in electro-mechanical manufacturing and quality assurance.

Responsibilities

• Lead site-wide quality strategy and execution for the Anaheim operation.
• Partner cross-functionally with Operations, Engineering, Supply Chain, Supplier Quality, and Quality Control to improve performance.
• Drive root cause and corrective action (RCCA) processes to resolve issues.
• Conduct risk assessments and mitigation activities, including DFMEA and PFMEA.
• Implement mistake-proofing solutions to reduce nonconformance and escapes.
• Oversee CAB and Zero-Defect Planning activities and participate in NPD/APQP.
• Lead customer quality engagements and site visits; manage quality events.
• Develop and monitor KPIs such as COPQ, customer escapes, DPPM, and first pass yield.
• Ensure compliance with DoD, FAA, federal/state/local standards; manage budgets.

Skills

Quality management

Leadership

Data analytics

Risk assessment

Process improvement

Education

Bachelor’s Degree +12 years experience

Graduate Degree +10 years experience

16 years experience alternative

Tools

PowerBI

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Manager, Quality Management

Job Code: 43675

Job Location: Anaheim, CA.

Job Schedule: 9/80 Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off

The Sr. Manager, Quality is responsible for leading site-wide quality performance and execution across the Anaheim operation. This role provides oversight of Internal Audits, Program Quality, Quality Engineering, and Quality Support, while partnering closely with Supplier Quality, Quality Control, Operations, Engineering, and Supply Chain to ensure product quality, compliance, and customer satisfaction.

The Sr. Manager, Quality drives continuous improvement initiatives focused on right-first-time execution, root cause corrective action, risk identification and mitigation, and zero-defect performance. This position plays a key role in reducing cost of poor quality, improving first pass yield, minimizing customer escapes, and ensuring compliance with applicable industry, regulatory, and statutory standards.

Essential Functions:

• Lead quality strategy and execution across the Anaheim site
• Partner cross-functionally with Operations, Engineering, Supply Chain, Supplier Quality, and Quality Control to improve overall quality performance
• Drive issue resolution through effective root cause and corrective action (RCCA) processes
• Conduct and support risk assessments and mitigation activities, including DFMEA and PFMEA
• Implement mistake-proofing solutions to reduce internal nonconformance and customer escapes
• Oversee the Corrective Action Board (CAB) and Zero-Defect Planning (ZDP) activities
• Support New Product Development (NPD) activities, including APQP
• Lead and support customer quality engagements, site visits, and quality-related events
• Develop and execute strategies to improve key performance metrics such as:
• Cost of Poor Quality (COPQ)
• Customer Escapes
• DPPM / defect reduction
• First Pass Yield
• Ensure compliance with standards and regulations including DoD, FAA, federal, state, and local requirements
• Lead projects and provide training, logistical support, and infrastructure for quality initiatives
• Develop and implement inspection planning, testing, and evaluation standards, methods, and procedures
• Lead internal audit preparation and execution to ensure compliance with internal and external specifications
• Manage departmental budget and monitor expenditure
• Build, lead, and develop quality teams in a matrixed environment
• Strong analytical skills with the ability to identify trends and drive improvement
• Ability to obtain a US Secret security clearance

Qualifications:

• Bachelor’s Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
• 10-16 years’ experience and extensive knowledge of quality systems and standards
• Experience in electro-mechanical manufacturing
• Background in Quality Assurance and Operational Excellence
• Experience in high-mix/low-volume manufacturing environments
• Working knowledge of:
• ISO 9001:2015
• AS9100
• AS9145

Preferred Additional Skills:

• Strong data analytics skills and experience with PowerBI
• Demonstrated management and leadership experience
• Results-oriented leader with experience succeeding in a matrixed organization
• Strong coaching, team building, and people development skills
• Effective communicator with strong interpersonal and collaboration skills
• Excellent written, verbal, and analytical communication skills
• Strong project management skills
• Ability to influence across functions without direct authority
• Proven ability to create and execute strategic plans
• Active Secret clearance or higher preferred

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $139K - $259K. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $121K - $225K. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.