Senior Manager Quality Engineering

Empower LLC; Northern (KY); Hybrid; USD 106,000 - 149,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Matching

Tuition Reimbursement

Casual Dress Code

Paid Time Off

Volunteer Time Off

Leave of Absence Programs

BRGs

Job summary

Empower LLC is seeking a Sr Mgr Quality Engineering to lead a team responsible for quality assurance, testing, automation, metrics, reporting and defect reduction across projects. You will provide hands-on leadership, set quality standards, and ensure visibility into product quality throughout development and before major releases.

The role requires a Bachelor’s degree in Computer Science or equivalent, at least six years of testing experience, and a proven ability to motivate and manage

Qualifications

• Bachelor’s degree in Computer Science or equivalent job experience.
• Six years of testing experience.
• Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications.
• Ability to motivate, influence, and lead quality assurance teams toward high-quality product releases.
• Strong analytical and creative problem-solving skills.
• Proven ability to prioritize, organize, and deliver on commitments.
• Exceptional attention to detail.
• Proven ability to adopt new technologies with ease.
• Client or customer management experience.
• Strong problem-solving, issue-resolution, negotiation, and diplomacy skills.
• Ability to identify risks and recommend mitigations for project delays.
• Ability to collaborate effectively with cross-functional teams throughout the enterprise.

Responsibilities

• Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing.
• Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects.
• Review test plans and oversee the bug-tracking lifecycle, metrics development and tracking, test automation, and performance testing.
• Develop and coordinate test strategies, plans, and reporting for software projects and applications.
• Help establish downstream quality assurance best practices across cross-functional teams.
• Provide appropriate visibility into quality during development and before major product releases.
• Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics.
• Collaborate with development, project management, business, management, and other teams throughout the enterprise.
• Manage an offshore quality assurance team.
• Perform performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority.
• Train, coach, mentor, and direct the work of direct reports.
• Perform other duties as assigned.

Skills

Test strategy

Leadership

Quality assurance

Analytical thinking

Problem-solving

Project coordination

Communication

Risk management

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or equivalent job experience

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well‑being, and work‑life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

The Sr Mgr Quality Engineering will oversee a team responsible for quality assurance and testing, automation, metrics, reporting, and defect reduction across projects throughout the organization. This role will provide hands‑on leadership in quality standards, processes, and best practices while ensuring appropriate visibility into product quality throughout development and before major releases.

What you will do:

• Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing.
• Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects.
• Review test plans and oversee the bug‑tracking lifecycle, metrics development and tracking, test automation, and performance testing.
• Develop and coordinate test strategies, plans, and reporting for software projects and applications.
• Help establish downstream quality assurance best practices across cross‑functional teams.
• Provide appropriate visibility into quality during development and before major product releases.
• Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics.
• Collaborate with development, project management, business, management, and other teams throughout the enterprise.
• Manage an offshore quality assurance team.
• Conduct performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority.
• Train, coach, mentor, and direct the work of direct reports.
• Perform other duties as assigned.

What you will bring:

• Bachelor’s degree in Computer Science or equivalent job experience.
• Six years of testing experience.
• Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications.
• Ability to motivate, influence, and lead quality assurance teams toward high‑quality product releases.
• Strong analytical and creative problem‑solving skills.
• Proven ability to prioritize, organize, and deliver on commitments.
• Exceptional attention to detail.
• Proven ability to adopt new technologies with ease.
• Client or customer management experience.
• Strong problem‑solving, issue‑resolution, negotiation, and diplomacy skills.
• Ability to identify risks and recommend mitigations for project delays.
• Ability to collaborate effectively with cross‑functional teams throughout the enterprise.

What will set you apart:

• Experience working with engineering teams in an Agile environment.
• A high‑energy, driven leadership style.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business‑casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short‑and‑long‑term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Equal opportunity employer • Drug‑free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high‑speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Base Salary Range

$105,700.00 - $149,275.00

Non‑sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.