Senior Manager, QA Automation Support

coke; Atlanta (GA); On-site; USD 152,000 - 178,000; Full time

Job summary

The Coca-Cola Company is seeking a Senior Manager of QA Automation Support to drive automated quality across digital product teams. You will lead framework development, metrics, and cross‑functional collaboration to raise release quality, speed, and reliability.

Join a mission‑critical program within the Digital Products & Engineering tower, guiding automation strategy, data‑driven decisions, and modern engineering practices to accelerate Coca‑Cola’s digital transformation.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
• 5+ years of experience in quality engineering, software testing, or test automation.
• Experience leading QA automation initiatives across complex digital products and platforms.
• Strong knowledge of automation frameworks, test management practices, and software development lifecycles.
• Experience with DevOps, CI/CD pipelines, cloud‑native technologies, and modern engineering environments.
• Knowledge of API, integration, performance, and end‑to‑end automation testing approaches.
• Demonstrated ability to analyze quality metrics and drive continuous improvement outcomes.

Responsibilities

• Own day-to-day quality engineering support for multiple digital product teams, ensuring automated quality controls are embedded across the software development lifecycle.
• Serve as the primary escalation point for automation test failures, release-quality issues, and engineering teams requiring quality support expertise.
• Develop and maintain automated testing frameworks supporting web, mobile, API, integration, and platform-based products.
• Partner with Product Managers, Software Engineers, Platform Engineering, and Release Management teams to proactively identify quality risks and implement preventative controls.
• Perform root-cause analysis on recurring defects, release incidents, and production quality issues, driving corrective and preventive actions.
• Identify quality risks early and collaborate with teams to mitigate business, operational, and customer impacts.
• Establish dashboards and reporting mechanisms that provide visibility into automation coverage, release readiness, defect leakage, test execution effectiveness, and quality trends.
• Contribute to enterprise engineering standards for automation, test data management, environment strategy, and quality tooling.
• Build reusable assets and best practices that improve engineering productivity.
• Evaluate emerging AI-enabled testing capabilities and automation innovations that improve efficiency and quality outcomes.
• Partner with product and engineering teams to integrate quality automation into agile and product‑centric delivery models.
• Drive test automation adoption across development pipelines to improve release quality, speed, and predictability.
• Monitor quality metrics, automation coverage, test effectiveness, and defect trends to support data‑driven decision making.
• Enable continuous testing practices within DevOps and continuous integration/continuous deployment environments.
• Support implementation of AI-enabled quality engineering approaches to increase efficiency and accelerate delivery outcomes.

Skills

QA automation leadership

Product mindset

Automation frameworks

CI/CD

Data-driven decisions

Education

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field

Tools

Jira

Power BI

Tableau

Oracle Transportation Management

SAP ME

JDA

Microsoft Office

Job description

Job Description Summary

As part of the Product and Engineering team within the Digital Products & Engineering tower of the Global Digital Network, the Senior Manager, QA Automation Support plays a critical role in enabling quality, reliability, and speed across Coca‑Cola’s prioritized digital product portfolio. This role leads the execution and continuous improvement of quality automation capabilities that support product teams in delivering secure, scalable, and business‑critical solutions.

The role partners closely with product managers, engineers, platform teams, and delivery leaders to embed automated quality practices across the product lifecycle. Success in this position requires strong technical leadership, a product mindset, deep expertise in test automation, and the ability to advance modern engineering practices that accelerate Coca‑Cola’s digital transformation.

What You Will Do for Us

• Own day-to-day quality engineering support for multiple digital product teams, ensuring automated quality controls are embedded across the software development lifecycle.
• Serve as the primary escalation point for automation test failures, release-quality issues, and engineering teams requiring quality support expertise.
• Develop and maintain automated testing frameworks supporting web, mobile, API, integration, and platform-based products.
• Partner with Product Managers, Software Engineers, Platform Engineering, and Release Management teams to proactively identify quality risks and implement preventative controls.
• Perform root-cause analysis on recurring defects, release incidents, and production quality issues, driving corrective and preventive actions.
• Identify quality risks early and collaborate with teams to mitigate business, operational, and customer impacts.
• Establish dashboards and reporting mechanisms that provide visibility into automation coverage, release readiness, defect leakage, test execution effectiveness, and quality trends.
• Contribute to enterprise engineering standards for automation, test data management, environment strategy, and quality tooling.
• Build reusable assets and best practices that improve engineering productivity.
• Evaluate emerging AI-enabled testing capabilities and automation innovations that improve efficiency and quality outcomes.
• Partner with product and engineering teams to integrate quality automation into agile and product‑centric delivery models.
• Drive test automation adoption across development pipelines to improve release quality, speed, and predictability.
• Monitor quality metrics, automation coverage, test effectiveness, and defect trends to support data‑driven decision making.
• Enable continuous testing practices within DevOps and continuous integration/continuous deployment environments.
• Support implementation of AI-enabled quality engineering approaches to increase efficiency and accelerate delivery outcomes.

Requirements and Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
• 5+ years of experience in quality engineering, software testing, or test automation.
• Experience leading QA automation initiatives across complex digital products and platforms.
• Strong knowledge of automation frameworks, test management practices, and software development lifecycles.
• Experience with DevOps, CI/CD pipelines, cloud‑native technologies, and modern engineering environments.
• Knowledge of API, integration, performance, and end‑to‑end automation testing approaches.
• Demonstrated ability to analyze quality metrics and drive continuous improvement outcomes.
• Strong stakeholder management, communication, and cross‑functional collaboration skills.
• Familiarity with modern engineering ecosystems including cloud platforms, DevOps toolchains, and AI‑enabled quality engineering technologies.
• Experience working within agile product delivery organizations.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1‑B visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills

Budget Management, Communication, Data Analytics, DOT Regulations, Group Problem Solving, JDA (Inactive), Microsoft Office, Microsoft Power Business Intelligence (PBI), Oracle Transportation Management, SAP Manufacturing Execution (SAP ME), Supply Chain, Tableau (Software), Transportation Logistics, Transportation Management Systems (TMS), Transportation Planning

Pay Range

United States: 152,000 - 178,300 USD

Annual Incentive Reference Value Percentage

15

Annual Incentive reference value is a market‑based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s)

United States of America

City/Cities

Atlanta

Travel Required

00% - 25%

Relocation Provided

No

Job Posting End Date

October 7, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca‑Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.