Senior Manager, Project Management- Corporate Surveillance

Capital One; New York (NY); On-site; USD 194,000 - 221,000; Full time

Job summary

Capital One is seeking a Senior Manager, Project Management for the Corporate Surveillance team in New York, NY. The role bridges regulatory requirements with cutting-edge technology to keep capital markets clients compliant in a scrutinized global market.

The candidate will direct surveillance tool lifecycles (email, chat, voice) and lead high-stakes presentations to legal counsel and regulators, while coordinating vendor enhancements and maintaining rigorous documentation and audit trails.

Qualifications

• Bachelor’s Degree or Military experience is required.
• Minimum 8 years of project or process management experience.
• Minimum 1 year of people management experience.

Responsibilities

• Lead moderate to large, complex projects and programs with strategic direction.
• Design and manage project plans in a dynamic environment and adapt to changing requirements.
• Ensure proper documentation to mitigate risk and meet timelines.
• Collaborate with stakeholders to drive delivery and maintain executive alignment.
• Coach and develop a team of project managers to enhance leadership skills.

Skills

Project Management

Stakeholder Management

Regulatory Liaison

Vendor Management

Documentation

Operational Excellence

Strategic Compliance

Education

Bachelor’s Degree or Military experience

Job description

Senior Manager, Project Management- Corporate Surveillance Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Senior Project Manager on the Corporate Surveillance team, you will bridge the gap between regulatory necessity and cutting-edge technology, ensuring our capital markets clients remain compliant in an increasingly scrutinized global market.

What you should bring to the role:

• Fixed Income and Derivatives Markets/Product Subject Matter Expertise: Direct the product lifecycle for surveillance tools monitoring email, chat (Bloomberg, Slack, Teams), and voice, ensuring robust detection of market abuse and conduct risk.
• Regulatory & Legal Interface: Act as the primary technical lead for high-stakes presentations to external legal counsel and regulatory bodies, articulating product logic and defensibility with absolute professionalism.
• Vendor Management: Triage issues as they arise and assist in coordinating vendor enhancements/upgrades
• Precision Documentation: Own the creation of exhaustive functional specifications, logic workflows, and business requirements documents (BRDs) that translate nuanced compliance requirements into clear engineering blueprints.
• Operational Excellence: Demonstrate elite organizational skills by managing complex roadmaps, competing stakeholder priorities, and rigorous audit trails without missing a beat.
• Strategic Compliance Vision: Partner with internal legal and risk teams to anticipate shifting global regulations, ensuring our surveillance engine remains ahead of the curve.

General Responsibilities:

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements.
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent.
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments.
• Leading a team of project managers Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Display a passion for coaching and developing a team of associates through their leadership style
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 8 Years of Project or Process Management experience
• At least 1 Year of People Management experience

Preferred Qualifications:

• Masters degree
• 10+ years of Project or Process Management experience
• 3+ years of People Management experience
• 5+ years of Risk Management experience
• 2+ years of experience working within a regulated industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary Information:

• Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
• McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
• New York, NY: $193,800 - $221,200 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.