Senior Manager, Product Experience Design — AI-Driven UX

Johnson & Johnson Innovative Medicine

New Brunswick (NJ)

Hybrid

USD 137,000 - 236,000

Full time

8 days ago
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Job summary

Johnson & Johnson seeks a curious, influential Sr. Manager, Product Experience Design to partner with Product, Engineering, Data, and Architecture to translate experience strategy into clear priorities across complex products and platforms.

You will mentor designers and align cross-functional leaders to deliver human-centered solutions with measurable business impact. This role focuses on digital products for our corporate and enterprise technology function, based in New Brunswick NJ or Raritan

Qualifications

  • Bachelor’s degree in Human-Centered Design, Product Design, Interaction Design or design adjacent areas with 10+ years of experience in user experience, digital product design or related field including leading complex, cross-functional initiatives
  • A portfolio demonstrating strategic and end-to-end design leadership, strong interaction and visual craft, systems thinking, use of AI tools, and clear evidence of measurable impact
  • Demonstrated ability to establish team priorities, align stakeholders, and make effective trade-offs
  • Proficiency in Figma and familiarity with agile product development practices
  • Proficiency in Maze or other user research tools.
  • Exceptional communication, facilitation, and storytelling skills

Responsibilities

  • Set and champion the experience vision and drive design strategy across complex products, platforms, or interconnected systems.
  • Lead product experience activities from opportunity framing and strategic alignment through prototyping, validation, implementation and iterative release.
  • Influence product and technology strategy by translating user needs, business priorities, data, and technical constraints into clear experience opportunities and recommendations.
  • Lead a team of employee and contractor designers, optimizing the resource mix and capabilities in partnership with business and JJT leaders to meet current and future demand.
  • Lead through ambiguity by framing team priorities, simplifying complex problems, and making things tangible through prototyping.
  • Advocate for responsible, inclusive, and human-centered AI experiences across Johnson & Johnson products and services.
  • Establish team-level success metrics to demonstrate the impact of design decisions and team’s work.

Skills

Figma
Agile practices
Maze
Communication
Facilitation
Storytelling
AI-enabled experiences
Healthcare design
Team prioritization
Stakeholder alignment

Education

Bachelor's degree in Human-Centered Design / Product Design / Interaction Design

Job description

Johnson & Johnson seeks a curious, influential Sr. Manager, Product Experience Design to partner with Product, Engineering, Data, and Architecture to translate experience strategy into clear priorities across complex products and platforms.

You will mentor designers and align cross-functional leaders to deliver human-centered solutions with measurable business impact. This role focuses on digital products for our corporate and enterprise technology function, based in New Brunswick NJ or Raritan

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