Senior Manager, Prior Authorization Systems Pharmacist

Capital Rx Inc.; New York (NY); Hybrid; USD 155,000 - 180,000; Full time

Job summary

Judi Health seeks a licensed pharmacist with leadership experience to manage a team responsible for clinical criteria and prior authorization system configurations. You will oversee policy creation, decision-tree logic, and member communications to ensure compliance and accuracy.

The role supports hybrid work in NYC area, Denver, or Charlotte with a salary range of $155,000–$180,000 USD and standard business hours, flexibility for evolving needs, and a strong focus on quality and compliance.

Qualifications

• Active, unrestricted pharmacist license (PharmD or BPharm required).
• 5+ years of experience in prior authorization or utilization management, with at least 2 years in a leadership or supervisory role.
• Strong understanding of clinical criteria development, formulary management, and benefit design.
• Experience with PA system configuration and letter template mapping preferred.
• Excellent communication, writing, and organizational skills.

Responsibilities

• Lead and mentor a team of pharmacists, technicians, and analysts responsible for PA criteria development, system configuration, and letter template management.
• Oversee the creation and maintenance of clinical criteria and decision trees based on evidence‑based guidelines and plan benefits.
• Lead initiatives to improve member and provider communication through clear, compliant, and user‑friendly denial and approval language.
• Ensure timely and accurate implementation of formulary updates, new drug reviews, and regulatory changes across all lines of business.
• Collaborate with cross‑functional teams to optimize workflows and ensure alignment.
• Drive continuous improvement in PA system configuration, including automation and turnaround time (TAT) compliance.
• Monitor team performance, provide coaching and development, and ensure adherence to quality and compliance standards.
• Serve as a subject matter expert for internal and external stakeholders regarding PA criteria and regulatory requirements.
• Review prior authorization, appeal, and override requests as needed.

Skills

Leadership

Communication

Writing

Organizational skills

Data visualization

Education

PharmD or BPharm

Tools

Microsoft Office Suite

Excel

PA platforms

Data visualization tools

Job description

About Judi Health

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels. At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.

Location: Hybrid (Local to NYC area, Denver CO or Charlotte NC)

Position Summary:

We are seeking a licensed pharmacist with leadership experience to manage a team responsible for the development, implementation, and maintenance of clinical criteria and prior authorization (PA) system configurations. This role will oversee the creation of utilization management policies, decision tree logic, and member-facing communications to ensure compliance, efficiency, and clinical accuracy. The ideal candidate brings a strategic mindset, strong clinical knowledge, and a passion for leading high-performing teams in a dynamic environment.

Position Responsibilities:

• Lead and mentor a team of pharmacists, technicians, and analysts responsible for PA criteria development, system configuration, and letter template management.
• Oversee the creation and maintenance of clinical criteria and decision trees based on evidence‑based guidelines and plan benefits.
• Lead initiatives to improve member and provider communication through clear, compliant, and user‑friendly denial and approval language.
• Ensure timely and accurate implementation of formulary updates, new drug reviews, and regulatory changes across all lines of business.
• Collaborate with cross‑functional teams including Formulary, Benefits, Product/Development, Regulatory/Compliance, and Prior Authorization Operations to optimize workflows and ensure alignment.
• Drive continuous improvement in PA system configuration, including automation, self‑service tools, and turnaround time (TAT) compliance.
• Monitor team performance, provide coaching and development, and ensure adherence to quality and compliance standards.
• Serve as a subject matter expert for internal and external stakeholders regarding PA criteria, system capabilities, and regulatory requirements.
• Review prior authorization, appeal, and override requests as needed.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
• Position is generally scheduled Monday through Friday during standard business hours. Flexibility is required to support evolving business needs, operational demands, and critical initiatives, which may include work outside of standard hours as necessary.

Qualifications:

• Active, unrestricted pharmacist license (PharmD or BPharm required)
• 5+ years of experience in prior authorization or utilization management, with at least 2 years in a leadership or supervisory role
• Strong understanding of clinical criteria development, formulary management, and benefit design
• Experience with PA system configuration and letter template mapping preferred
• Excellent communication, writing, and organizational skills
• Proficient in Microsoft Office Suite, especially Excel; experience with PA platforms and data visualization tools a plus

New York, NY Salary Range

$155,000 — $180,000 USD

Denver, CO Salary Range

$155,000 — $180,000 USD

Charlotte, NC Salary Range

$155,000 — $180,000 USD

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found athttps://www.judi.health/legal/privacy-policy.