Senior Manager, Policy & Mobility Communications

Lyft; Washington (District of Columbia); Hybrid; USD 121,440 - 151,800; Full time

Benefits offered by this job

Medical, dental, vision insurance

Mental health benefits

Family building benefits

Child care and pet benefits

401(k) plan with company match

Paid time off including holidays

Paid parental leave

Commuter benefits

Lyft credits

Lyft Pink membership

Job summary

Lyft in Washington, DC seeks a Senior Manager of Policy Communications for LUS and Social Impact to lead messaging on public policy, mobility equity, and regulatory engagement. You will coordinate with Policy, Legal, Government Affairs, and Social Impact teams to shape narratives across three interconnected areas.

The role demands an executive-facing communicator with 8+ years in communications and a track record in strategic campaigns at tech or corporate settings.

Qualifications

• 8+ years of relevant experience in communications, with focus on public policy, government affairs, regulatory environments, advocacy, or social impact
• Proven track record developing and executing strategic communications campaigns at a tech company, in-house at a major corporation, or in a government/regulatory communications role
• Demonstrated knowledge of the rideshare, mobility, or transportation policy landscape — including driver classification, safety regulation, accessibility, or local government dynamics

Responsibilities

• Design and execute proactive communications strategies that advance Lyft's position on transportation, rideshare regulation, driver policy, safety, and mobility equity
• Develop and maintain a rapid response program ensuring accurate and timely information reaches media, regulators, and the public on high-priority policy issues
• Create and manage a strategic roadmap for public appearances, speaking opportunities, and thought leadership that positions Lyft leadership as credible voices in the policy space
• Partner with Government Affairs and Public Policy teams to align on strategic messaging for emerging legislation, regulatory proceedings, and government engagements
• Help lead communications for Lyft's bikeshare and micromobility portfolio — including Citi Bike, Bay Wheels, Bluebikes, Divvy, and BIKETOWN
• Partner with LUS External Affairs to develop earned media strategies and stakeholder outreach for program announcements, expansions, ridership milestones, and market launches
• Manage reactive press inquiries on LUS-related topics including pricing, ridership, safety, and regulatory developments across operating cities
• Support consumer-facing communications moments including rebrands, seasonal campaigns, and rider engagement initiatives in coordination with marketing and product teams
• Develop messaging and materials for LUS partnership announcements and corporate milestones
• Lead communications strategy for Lyft's social impact programs, including Round Up & Donate, Jobs Access, and Voting Access initiatives
• Develop compelling narratives and materials — including blog posts, press releases, and partner communications — that translate Lyft's social impact work into accessible public storytelling
• Manage earned media outreach for social impact announcements in coordination with external agency partners
• Support recognition and award opportunities (e.g. Forbes Best Brands for Social Impact) that amplify Lyft's social commitments
• Partner with the Social Impact team and external nonprofit and corporate partners to develop joint communications plans
• Build and maintain strong, trust-based relationships with policy-focused journalists, editors, and outlets
• Own proactive media outreach and manage inbound press inquiries on policy, LUS, and social impact topics
• Identify and cultivate third-party validators, advocates, and coalition partners who can amplify Lyft's messages
• Collaborate with Legal and Litigation teams in high-volume, fast-paced communications environments
• Prepare senior executives and spokespeople for media interviews, policy briefings, legislative testimony, and public appearances
• Partner cross-functionally with Marketing, Brand, Legal, and Operations teams to ensure alignment
• Engage with Lyft's regional teams and travel on-site to key markets for localized strategies
• Write and edit high-quality communications materials including press releases, op-eds, statements, fact sheets, briefing documents
• Develop content for owned channels — blog posts, social copy, digital campaigns
• Support internal communications efforts around policy, LUS, and social impact

Skills

Public policy

Government affairs

Regulatory understanding

Strategic communications

Media relations

Stakeholder management

Crisis communications

Policy communications

Education

Bachelor's degree in Communications/Public Policy/Political Science/Journalism

Job description

Lyft in Washington, DC seeks a Senior Manager of Policy Communications for LUS and Social Impact to lead messaging on public policy, mobility equity, and regulatory engagement. You will coordinate with Policy, Legal, Government Affairs, and Social Impact teams to shape narratives across three interconnected areas.

The role demands an executive-facing communicator with 8+ years in communications and a track record in strategic campaigns at tech or corporate settings.